Hotel Metropole Suisse

Just back from a lovely week. The hotels location is amazing directly on the edge of the lake. Not sure how, but we ended up with a lake view and a balcony! I have to say this made our holiday as the views were incredible.|We found the reception staff very polite and helpful. Also our maid was so nice and kept our room clean and tidy. Yes, the rooms are a little out dated but we find most Italian bedrooms the same! Breakfast was basic but good.|We never ate in the hotel restaurant it it looked very popular! However, we enjoyed many cocktails in the bar and they were delicious!|We would definitely recommend this hotel

Our recent stay at the Metropole Suisse hotel was absolutely fantastic! Its central location was incredibly convenient and ideal for exploring. The rooms were beautifully designed with great attention to detail, and it was the little thoughtful touches throughout that truly made our stay feel special.||The views from the hotel were stunning, adding an extra layer of charm to the whole experience. The bathroom layout was quickly overlooked thanks to the room's outstanding comfort and quality.||We highly recommend this hotel for an unforgettable and delightful stay, and we'd be thrilled to return.

Our trip to Arona got cancelled due to a landslide- we were routed to COMO instead. Coming off the train we walked into this hotel, they gave us a great rate for 3 nights. The service at this hotel is amazing. Everyone is always happy and helpful. I highly recommend staying here for the service alone. They even did our laundry (affordable fee). The included breakfast was fantastic. The hotel is in the middle of all of COMOs best attractions. Making it a very good hotel for active visitors. It was a 1 minute walk to the Ferry that takes you to the “Golden Triangle” and all of the other lake Como towns. It is about a 12 minute walk to the funicular. The rooms themselves are nothing special- just a place to sleep and wash up. The beds are comfortable but overall the room was dated. This does not take away from the overall experience for us as we never were in the room. The front desk made reservations for us at the local restaurants of our choosing and arranged transport. They were the best part of the experience.

The hotel is in a prime location in the middle of Como with both the town and boats within easy walking distance. Staff could not do enough for you and breakfast was great with a plentiful choice and fabulous views overlooking the lake. My only criticisms were that the small single bed which was added to our double room was extremely uncomfortable - I could feel every spring underneath me! Also, I think for the cost of the room (Almost 400 Euro's a night) there should of been complimentary water/tea/coffee facilities instead of having to pay extra for them. Other than this, my stay was pleasant and enjoyable.

Well, the hotel was perfectly located right by the edge of Lake Como unfortunately its four star rating was not to the standard that it should’ve been. I would’ve said this would’ve been clearly a three star hotel. Even though the hotel was beautifully vintage, it struggled with keeping up with modern technology. The rooms can be quite shocking and not in a good way. When I booked the hotel I was surprised to find that no one informed me that the parking was a few metres around the back. The hotel did not pick up the phone so I ended up having to park five minutes away at a cost of €45 for one day. The staff were very friendly and tried very hard. The telephones were not working so very difficult to order room service. The Internet was not to the standard that it should be in this day and age which of course when wanting to share glorious pictures of Lake Como it’s very hard to do when it takes so long with poor Internet connection. The only thing I would say is an amazing bonus to the hotel is the location that you cannot fault - if I was to return to Lake Como, I would definitely do better research in finding a far more deserving for star hotel than this one. I’m sorry to say that as much as I enjoyed your hotel it is not what you state it to be. It is more a three star hotel.

This hotel was a lovely surprise for a short break! I realised I would need somewhere to park my hired car on arrival and so contacted via email the day before and had an immediate response to my request which was so reassuring! Everyone was so kind and helpful from the start to the very end of our 3 night stay! We spoke no Italian but the staff were very good at understanding all our requests! The room (31) had a little balcony that looked over the square and the lake. Great view to watch people on and off the ferry and take the amazing mountain views including the funicular railway. The room was warm and peaceful so we slept well. The breakfast was really very very good! So much choice from salad to bacon to pastries and cheeses and all in between which gave us a great start to each day. Thank you to everyone for making this time such a memorable experience. Oh and the parking was really great in a lovely covered Garage!

The location of this hotel is excellent; however, it is in need of some updates! We were promised amazing views as we checked in, but our view was of a parking garage. The bright lights shone in our window all night. It was clean, and the staff was super, but it was definitely more outdated than charming.

Wanted to have some drinks on their great terrace. Took 3 servers to understand that we just wanted drinks. The first 2 didn't understand English. But also did not understand the international hand gesture for drinking. The third one spoke English. The service was good after this. The beer was nice and cold.