Hotel Metropole Taormina

We loved our stay at the Metropole. The room was beautiful, the location truly incomparable. You walk out the front door and you are right on the main walking street in town. Amazing. And the stunning water view from the terrace bar is mesmerizing. But what we loved most of all is that we happened to be there during the Taormina Film Festival with celebrities such as Michael Douglas coming and going from the hotel. Yet the hotel staff never ignored us and was responsive to any requests. And we were never inconvenienced. The professionalism of the staff, the beauty of the hotel, the ideal location - all make it a winning combination. Truly great.

I stayed for four days in May 2025 and had the best experience imaginable, mostly due to the great front desk staff and the service staff. The hotel is perfectly situated in the center of the upper part of town, and my room was a dream come true with a large balcony with a hot tub, overlooking the sea. Maria from the front desk, gave us a wonderful tour of city on our first day, and from there on I received great restaurant suggestions, destination advice and everything I needed from Ember, Danilo, Maria and the rest of the staff. I cannot recommend this hotel enough! Truly a five star experience that I will treasure for years to come.

This hotel is perfectly situated in town. The views are spectacular, and the breakfast spread is delicious. No complaints. By far the most important and impactful part of our stay was the staff. Amber, in particular, was incredible - she arranged everything for us, and everything she recommended was top notch - to the best gelato place, to special dinners out, to boat cruises and Etna tours. I’ve traveled all over the world, and Amber and the rest of the team at this hotel were beyond impressive.

Stayed four nights at Metropole, and it was absolutely the best hotel experience we’ve ever had. The location was perfect and the room was beautiful with a stunning view, and everyone was warm and friendly. Maria’s city tour was wonderful-she introduced us to hidden gems around Taormina that we would’ve never found on our own. Thank you, Giuseppe, for the beautiful breakfast photos and your kind hospitality each morning. We definitely want to come back again!

We stayed at the Metropole during a trip with other families, and the hotel definitely added something special to our experience. The location is perfect, right on Corso Umberto — close to everything but still quiet, with breathtaking sea views.||The hotel is stylish and well-maintained, with a lovely, relaxed atmosphere. The infinity pool overlooking the sea is a highlight — both relaxing and incredibly scenic. Breakfast on the terrace was another favorite moment: good quality food with an unbeatable view.||Our room was spacious and clean, with a comfortable bed and a nice bathroom. Some small details could be improved (e.g., the air conditioning was a bit noisy at times), but overall, comfort was high.||The staff was friendly and helpful, always ready to assist without being intrusive.||We recommend this hotel to anyone looking for a refined, central place to stay, with great views and a touch of luxury without going over the top. We’d happily return.

Extremely Disappointed by the Service – Not What You’d Expect from a 5-Star Hotel We made a reservation last night for breakfast at 10:00 AM at Hotel Metropole Taormina. Not only did we not receive any breakfast, but we were also treated shockingly poorly by the staff. No one acknowledged us, no one explained anything, and we were left waiting for an hour—completely ignored. All it would have taken was a simple explanation that breakfast is only for hotel guests. Instead, we were made to feel invisible and entirely unwelcome. There was no apology, no courtesy, nothing. We’re especially disappointed because we had just spent money at the hotel the night before on cocktails, trusting that this 5-star hotel values its guests and delivers high-quality service. Clearly, that was a mistake. This experience was deeply unprofessional and disrespectful. We had hoped to enjoy a lovely breakfast in a beautiful setting, but instead, we were left feeling humiliated and angry. We would absolutely not recommend this kind of treatment to anyone expecting a luxury experience.

Best hotel we’ve ever stayed at. The food is beautiful, the location is truly immense and I can’t praise the staff enough - they are just wonderful. The view, pool and water temperature were just unforgettable. Can’t wait to come back

Came here for an aperitivo before dinner. The view was STUNNING! After a long day of walking and shopping we sat on the couch across an ocean view. Everywhere we went for drinks they would give us potato chips BUT they had Truffle Chips that were sooo addicting. They also gave us different types of nuts and olives, along with the chips. We had a couple of different drinks but the best was the espresso martini. We could have sat there for hours. We were so comfortable. Staff was friendly and we didn’t feel rushed. Can’t wait to come back! Now that we've seen the inside of the hotel, we might even return to celebrate our anniversary here!