Janine C.
Google
From the moment we booked, we were impressed. Even before arriving, we received a thoughtful WhatsApp asking if there was anything special we would like, and I mentioned we would be celebrating our wedding anniversary. We arrived much earlier than check-in, around 11am, and to our delight, within an hour we were told our suite was ready. Room 309 — beautifully decorated, spacious, with a stunning sea and pool view — felt like such a treat. To make it even more special, we were welcomed with a chilled bottle of champagne and a note wishing us a happy anniversary. Such a thoughtful gesture that truly touched us.
Every single member of staff we met was wonderful. From reception to the pool waiters, everyone was so polite, attentive, and genuinely eager to make our stay memorable. I treated myself to a spa visit on a rainy day, and the experience was absolutely superb.
What truly sets this hotel apart is the service — even after we had left. I realised I had left my iPad in the room after passing through airport security. The hotel had already texted me, and when I got in touch, they were so helpful, making it simple for me to arrange a courier to collect it. Their communication was instant and reassuring throughout.
We honestly loved our stay and felt so well looked after from start to finish. It was the perfect place to celebrate such a special occasion, and we can’t wait to return. ❤️