Hotel Misión San Miguel de Allende

This was by far the worst lodging experience I’ve ever had. The rooms are extremely old, the carpet was excessively dirty, torn, and smelled terrible. There was also a strong musty odor throughout the room. They still use traditional keys (not key cards), and the bathrooms are extremely outdated and barely functional. The shower was clogged and barely had any water pressure, the tiles were cracked, and the windows were made of old iron frames. The toiletries provided were of questionable quality. When I tried to use the body lotion, only water came out. To make things worse, they gave us the worst room location—at the far end of the property next to a noisy street. The noise made it impossible to get any rest. Again, this was the worst accommodation experience I’ve had. Be careful and avoid this horror hotel at all costs.

This hotel is for sure not a 4 star hotel. The room itself for the purpose of sleeping is fair, in the end you only need a bed to sleep; but everything else is a complete disaster. First off when checking in we were immediately charged for the rooms instead of the usual charged at checkout at every other hotel I have stayed in. I did not have my physical credit card with me (just my debit) so I requested to pay with my phone and the receptionist said that they did not take that kind of payment ; so I looked at her POS and it did have the wireless payment on that , she looked at me and said "yeah,it does not work", so anyways I paid with another method. We requested the WiFi/Internet information and the receptionist pointed to a little printed paper; we got to our rooms just to find out that the internet was not working. Came back to reception to ask about the issue and the lady said that their WiFi was intermittent since the morning and they were expecting the provider to fix it (it was 5pm by that time so they would not get any response evidently for the rest of the day). If you check the room photos seems ok, but taking a better look around I found dust in some places, the shower door hinges had mold on them (I scratched a bit with my fingernail),the bathroom mirror was big but had markings and seemed very old. The light switch was damaged and basically out of the wall a bit which may cause a shock hazard and mixed with the steam of the hot shower does not seem like a good combination. The TV in the room is a decent size (probably 30') but the image was awful, all grainy and with interference; the remote control was damaged and never worked and considering there was no internet, that TV was basically the only source for entertainment media. We also played some pool ,but oh my god the condition of the pool tables was horrendous; all damaged from the rain , dust, and old age. They were bumpy, dusty, some balls were not the correct ones (1 and 8). The area had mold on the walls ,indicating a poor maintenance on their part. The "included" breakfast was a plate of fruits , eggs cooked the way of your choosing , some refried beans with two tortilla chips on top and a dusting of some cheese, "pan dulce" and normal bread to spread with packets of marmalade and "grasa vegetal" which I wanna believe it was at least margarine (so no butter). We wanted a little more bread but the person in charge there did not understand our signal so we had to yell for more bread ,and the place had only two tables with customers , so it's not like the guy was too busy to Coke to our table.Btw we left after three days and the internet issue was never resolved; I asked each day about the issue and they said that they had reported it and we're waiting for an answer from the provider; I have never stayed at a hotel with internet issues for more that maybe half a day, so usually after we do all our activities the internet would be working if there was an issue which was not the case for this hotel. On the third day I asked about the issue again and another receptionist provided a WiFi network they had going there, but it evidently did not reach a few feet past the reception;so again no internet to the room. The location is not great either , it is fairly close to the strip mall , but not so close to the downtown area and if you wanna visit the downtown area, I recommend you take a taxi because walking down that street is not a very good idea as the road itself is narrow for a two lane traffic , the sidewalks are even narrower and walking downtown may take you around 20-30kin depending on your fitness condition ,but walking back up to the hotel can easily take you at least 40min,so for location not the ideal one. Whoever is in charge of giving out the stars in hotel standard ratings,should remove at least one star from this hotel. I will never return to this hotel again .

When we arrived after 3 which was our check in time, we were told that there was a problem and that the hotel didn’t have electricity but they would have it fixed within the hour. We decided to go out to see more of the town, thinking all would be well when we returned. We returned to the hotel after 10 pm to find that a few of the hotel’s guests were fighting with management over still not having working electricity. The lights were going on and off all night and the fan was barely working at all. In the morning when we woke up, we ate breakfast (which may have been the only decent thing about the place) and afterwards found that there was no working water. Not to shower, wash your hands, nothing. ||Overall the only nice thing about this place is the food and the general staff who later gave us a refund for our troubles. ||Additionally a PSA for anyone who suffers from altitude sickness or is specifically affected by heat, there is no air conditioning. The best you’ve got is a small fan and opening a few windows.

I had a terrible experience at this hotel. The room was noisy, couldn’t sleep, the curtains let all the light in. Everything’s old, dirty, uncomfortable bed and pillows. Swimming pool freezing cold. Only good thing about this hotel is the gardens. Talked to reception but they don’t care.

"Hotel" not up to standard. So embarrassing to find this out after we paid for our of town guests to stay there. Omg, then we met at the hotel for breakfast by they advertised ... Shame on Mision Hotel, all 8 of us were shocked with how lousy the options were. I wish I had taken a picture of the shambles. Save yourself. Don't spend your hard earned money here.

How could you mess up with hotcakes? Food was bland. Rooms have no AC or a fan at least. No power outlets except in the restroom. Restroom window is right outside the area where one can sit in front so of course they can hear all the thunder sounds coming from the bathroom. I shouldve read the reviews to this place. Lol. Fml. Also... no fridge or microwave in the room. You want a fan, rent one out from the lobby.

Absolutely the worst hotel I’ve ever stayed in. Rooms were filthy, water was cold and 0 water pressure. Manager was completely unavailable for discussion and front desk staff was rude when questioned about the water. DO NOT WASTE YOU MONEY OR TIME AT THIS HOTEL!!!

I checked out of the hotel two weeks ago and I cannot stress enough how bad the service in this place was. No AC, a lot of mosquitoes, very warm rooms, service in the restaurant sucked the waiter seemed like he was forced to serve our food,food was bland. I would not recommend this place at all. I stayed here because I was on a tour throughout Mexico and this was by far the worst. History of Mario Moreno whom was the former owner of the land is very interesting it is a shame the hotel chain does a bad job with the place.

Absolute worst hotel, I've ever stayed in. The water was cold and no water pressure. The towels were dirty. As well as the sheets. Do yourself a favor regardless of the cost this is a one star hotel save your money. Do not stay here!

This hotel is elegant and beautiful. THE BEDS ARE AS HARD AS SLEEPING ON THE FLOOR- impossible to sleep!! For 4,000 pesos a night, it is a terrible place because I came here for a rest but couldn't even sleep!!!!!!!