Coastal52606854520
Google
I’m giving this hotel 5 stars because the foreign national staff provided truly exceptional service. They were professional, kind, and went out of their way to help me with everything I needed. Their attitude and hospitality really stood out during my stay.||However, as someone who runs a small motel in my own country, I was surprised to see front desk staff especially the foreign nationals handling cleaning duties. In my opinion, this is not ideal or professional. Front staff should focus on customer service and guest relations, not cleaning tasks. Cleaning, especially of washroom floors, should be handled by trained professional cleaners to ensure proper hygiene and maintain service quality.||The bathroom floor in my room had visible black stains and wasn’t very clean, which only reinforces the need for a proper cleaning team.||That said, I truly appreciated the great service from the foreign staff, and thanks to them, I’m giving this hotel 5 stars this time. I hope management will consider improving their staffing and cleaning system for future guests.
