Hotel Monopol

The staff are lovely and the hotel is great. The hotel is showing its age but we like it as it goes with the surrounding area. We call it authentic. Our room was dated but the mattresses were amazing very good sleep. Pool area is dated but the pool hot tube and sauna are in good order. The breakfast isn’t the best but it’s ok 6 out of 10 for that. Very clean well done staff. Lovely location best in town I think.

We stayed here for 10 nights and had an amazing time. Our room (137) was a little tired but airy and light with a lovely sea view. The hotel is old but beautiful, it's not stark and dull like many others and the main reception area is stunning with all of the plants. Breakfast was good with plenty of choice and the attached restaurant was absolutely superb. But it was the staff who made it, even with our attempts to speak the language (we tried!!) all of the staff were friendly and helpful and most of all felt us feel welcomed. You can get posher, more fancy hotels but I can bet you won't get as good a service. The hotel is well located right in the old town with bars and restaurants just a 2 minute walk away although we just loved sitting outside in the square and watching the world go by! We were made to feel so relaxed, it really did make our holiday. Tip...if you are looking for tourist information, come out of the hotel, turn right and about a minutes walk away is a little tourist information office.. Eric and Katy were so helpful with booking trips and recommendations but never pushy.

Located close to the sea front and also the main square but is|positioned on a pedestrianised street and opposite a church . We were|allocated a room at the front of the hotel overlooking the street.|Unfortunately the noise from outside was incessant from morning till |night .Buskers{of varying quality} were playing all day and the church clock|chimed every quarter hour from 7-00 am till 11-00 pm, As the room had little|soundproofing it became unbearable. We requested a move to a quieter room|at the rear of the hotel which they agreed to .It was less noisy there but street|sounds still penetrated the room.|The hot is quaint but quite dated .No A/C and I think the towels issued were|almost as old as the hotel !! A bit like the hotel they we very worn and frayed.|So would we stay there again ? Sorry, no. There is a wide selection of |accommodation to choose from in Puerto so we would pick a more modern|one meeting todays requirements.

A great traditional hotel in a superb location. We stayed in room 312 which has a great view of the church clock tower and tiede in the distance with plenty of restaurants close by. The room was spacious if a little tired. A good choice of breakfast. The staff were friendly and helpful.

Second visit to this Hotel. The staff were so friendly and obliging, the room was spotlessly clean, good breakfast, lovely location, altogether very comfortable. Typically Canarian building, would recommend it to all. Easy access to all transport facilities and only 10 minutes walk to the beautiful Martinez Lido where they have excellent facilities for disabled visitors. Main attractions easily reachable by foot. I hired a mobility scooter for two weeks at a very reasonable cost delivered to the hotel and collected on the last day of my holiday. It helped me explore the town and beaches in much more detail. My favourite places were the Lido and Martinez Beach where I could watch the Surfers and Hang Gliders.

We booked a last minute budget break and for the price did. ot expect anywhere near the quality of hotel we got with the monopol. perfectly located in a lovely district, several terraces and pool with bar and tapas right outside. ||Staff very friendly and the standard of cleaning was exceptional - our room was visited every day with beds made and towels replenished, and a general tidy up. No coffee facilities in room but we didn't stay in the room long, and there is an on site cafe/bar. Breakfast was amazing - huge choice of cooked, pastries, cerea, meats and cheeses plus fruit salads. No hurry either as the breakfast window is 7.30 to 10.30 and no rush to make you leave at 10.30.||This is not a super-modern boutique hotel, it is a traditional old hotel but it is lovely, and the standards are very high - I would have expected to pay double what I actually paid for somewhere like this. I would definitely stay here again and the only reason I can think of for not recommending it, is to make sure it stays a best-kept-secret for when we want to come back :-).

I came for my 65th birthday I notified hotel. No personal touch. Just another guest despite it being my 3rd visit. Breakfast was disgusting the chef needs to learn how to fry eggs and the bacon was horrible even at 730 in the morning. Room was ok and the bed was really comfortable. Pool area adequate with plenty of sunbeds but the hotel was very quiet. Really disappointed with this visit don't know if I would return

Having had 12 visits this hotel has no gold taps 5 star facilities but it has history properly the most enchanting ground floor of climbing plants old fashioned furniture etc opposite the church right in the centre. Travelled the world this is my no1.plus I met a charming lady from the Czech Rep.The history this building has is astonishing Go Go.