Hôtel Mont-Blanc

From initial booking, great communication. The hotel organised transport from Geneva Airport to the hotel. We knew in advance there was no air conditioning but a great fan was in our room, which worked well. Nice Clarins toiletries in the room. We ate breakfast in the hotel which had a really good selection - everything you could want. The hotel recommended hikes for us, and took us to the start (& collected us from the end point). Every member of staff was helpful and was really a credit to the hotel from front desk, concierge, housekeeper and breakfast staff. We used the spa which is beautiful - however the ‘relaxation room’ was being used by a group of young children who were having a lot of fun on the swing chairs totally unsupervised and literally running riot in there. Not the hotel’s fault, and not a problem as we didn’t wish to use that room but if that is important to you then likely avoid school holidays (couldn’t see their parents anywhere in the spa and it looked like the kids had just been left in there). The restaurant was very busy at lunch so suggest a reservation in advance. Faultless for our needs, and plan to return. Great location!

Charles at the restaurant is a JOY! He completely made our wine in the garden and time in the restaurant. Protect him at all costs he is a gem :) Please also big shout out and note to Ryan who led us to safe parking despite the road closures with the race this weekend. Ryan went above and beyond to get us in safe and sound. Biggest thanks to Ryan as well :) Amazing job selecting the most hospitable team in one of the most beautiful places on earth!

I am writing directly from the hotel. We booked 3 nights (2 + 1 night booked separately) in a prestige room (not a standard one) hoping to have a magical stay for my wife's birthday.||Our room is in the back of the hotel with views of a super busy street with trucks and buses. Not to mention the noise of the machines (A/C I guess). Impossible to sleep last night which is ruining our nice long weekend for a birthday.||While the staff is nice (they agreed to cancel and refund our last night after we realized the room would be even worse), I am really saddened to see that they are not organized and that nothing can be done. They are fully booked but the hotel appears empty and most rooms were off past night. That said, they tried to sell us the suite as a solution, or chocolates and flowers for my wife's birthday. Cheesy and at a price that made me laugh.||This hotel is ruining my wife's birthday weekend. At the price we paid for a prestige room, we expected something better than a view of a parking lot, and a super busy road (main street of Chamonix with buses and trucks - heavy traffic!). We live in Paris, so this hotel could have become our long weekend getaway but no thank you. Our apartment in Paris is less noisy when we open our windows, which we do every day. ||And the fact that there is no solution is an example of poor 5* hotel management. I wish we could check out early but since everything is prepaid and nonrefundable. ||The only positive is the spa and the outdoor pool. But I am worried I will drown since I barely slept last night. Do not stay here!

This hotel was wonderful. From the location, the beautiful rooms with excellent views to the amazing food. The staff went above and beyond and were super friendly and helpful! The spa and pool were the perfect ending to unwind after we completed the TMB. I would stay here again and recommend this hotel to anyone wanting a fantastic stay in Chamonix. This was truly a 5 star experience.

Location is fantastic, breakfast is superb, but staff is what sets this hotel apart though. Everyone is very attentive and helpful. Food at hotel restaurant is also top notch. Pool area is super nice for kids. We will definitely be back.

Ideally located just off the main streets of Chamonix, this hotel falls short of it's five star rating. The rooms are very comfortable with good bedding (though they could invest in better pillows) and nicely appointed bathrooms/showers. The hotel in it's heyday was probably a five star hotel but it needs some investments, especially in the plumbing infrastructure and spa/gym/pool facilities. We reported this to the hotel staff (which were very gracious and attentive throughout our stay) but they couldn't do anything about it. There was a constant odor coming from the shower plumbing and also permeated the sauna which was inhabitable. They will need a major overhaul to fix what is probably a multi-month plumbing replacement. Also, the pool and spa can use an upgrade. Lastly, the concierge was outstanding in scheduling activities.

Stayed for 2 nights, had junior suite. Room was beautiful, great views, soft drinks in the mini bar included. Staff was very friendly and accommodating, had the best breakfast so far on our French road trip, nice drinks in the bar. Hotel is very central, you pay for car parking, very reasonable. My only suggestion would be to give guests better instructions on how to access the car parking. Otherwise 5 star all around

We did not have a room here, but many in our mountain biking group did, and we gathered here for their breakfasts, for celebratory drinks, and to venture out to the trails. This hotel is a gem located in quaint, cozy Les Praz! It is centrally placed with very convenient access to trails in walking distance and the train station. (They provide a train pass fo your stay!!) It is beautiful, both in decor and in the surrounding magnificent mountain views! Getting freshly baked croissants in the morning was heavenly 😍 and the staff are friendly and helpful! We loved our visit!