Hôtel Montaigne

We wanted to try a different hotel right on Montaigne, since we were in town to do some shopping. The hotel advertised A/C, which was our second important reason for choosing this hotel. Yes it was close to 30 Celsius when we arrived in Paris, but luckily it turned cooler after two days. We arrived to a hot room at 26 Celsius. We requested help with the A/C system to make sure we had it turned down as cold as possible. By next morning it had only cooled down to 25.5 Celsius, which is about 74 Fahrenheit. We like to sleep in a cold bedroom, at least 15 Celsius or 62 Fahrenheit. This may sound a small issue to some, but again the reason why we booked this hotel was location AND A/C. Our suite was beautiful, the bed was very comfortable, the sheets were amazing and most of the staff tried very hard. Some not so much. We tried breakfast one morning, but left with out if, because the overworked ONE PERSON running breakfast had to many tables. The hotel only has ONE elevator that is shared between all guests, housekeeping and room service and our suite being at the top made wait times long. Cute hotel with lots of potential but many missed opportunities. There was mostly only ONE person covering the front-desk and concierge area and that one person was mostly on the phone when ever we passed through the lobby. It just was not a very personable experience.

Everything was great! Except one time I ordered my usual morning coffee and the mug had lipstick stain which shocked me. That was my only concern! Other than this great experience as usual hotel Montaigne is like my second home.

Adorable boutique hotel in the heart of a famous street. Be warned that the staff speaks very little English and some staff don’t know a word. That being said, this is a hotel worth breaking out Google Translate, especially if you are a solo traveler. The rooms are small but adequate. Bedding very comfortable. The lighting needs improvement as it’s a bit dark in the rooms but the location can’t be beat. Avenue Montaigne is a safe area with high end shops and within walking distance to many major attractions. There is a small restaurant on site with a limited but excellent menu. It’s a sexy and cozy place to have a coffee or a drink at night as well. The staff tries hard to be welcoming, and I found myself sad to say good bye, although the language barrier remained the entire time. I did need medical assistance and it took 2 days of trying to get help from the front desk before I turned to the embassy for direction. On the 3rd day, the sweetest front desk staff came on duty and was able to assist but prior to that, I was near tears because the hotel wasn’t helping me. When the manager found out, she was very attentive and that meant a lot, but I would say there needs to be more training of the staff as to how to help guests and for them to be more aware when a guest seems to be in distress. As a solo female traveler, it makes me think I should find a bigger hotel with a concierge next time. Still, I have a fondness for the Hotel Montaigne and this was my second stay there. It’s just such a cozy hotel in a great location.

Room not ready on arrival (3pm). Long wait, no apology offered. No shower in bathroom, only tub with handheld shower. Not what one expects in 5 star hotel. After complaining we were assigned a room with adaptations for the handicapped! Bizarre. Staff completely uninterested.

Excellent 5 star hotel in a great location. Professional staff, great restaurant/bar in an intimate setting. Beautifully appointed rooms with everything you would need for a week-long stay or longer!

The toilet dirty, the cups not washed, under bed can be a bin. Location fantastic, but the rest…it needs big improvement. Even though the rooms are lovely, we slept in COLD room as the air conditioning was not working and they didn’t want to call a technician or move us to a different room

My stay at Hotel Montaigne was absolutely perfect. The property is elegant, comfortable, and offers impeccable service. I want to give special recognition to Cheinez, whose warm smile brightened my entire stay. Her speed and efficiency in handling my concierge requests were truly outstanding, making my experience even more enjoyable.

This hotel was nice but the house keeping STOLE money out of my sisters bag when we stepped out. They gave us the run around and then promised to reimburse when we left but blocked us on social media when we followed up with them. DO NOT STAY HERE!!!! They steal!!!

Do not stay here! I booked here because it's location, and also through Amex Travel so I didn't expect any less than a 5 star hotel. But this hotel has the worst amenities, almost no A/C and the maid STOLE money from us! We had our privacy sign on and didn't expect anyone to illegally entering the room, so had my belongings unlocked. The maid took cash from my wallet. Before leaving the U.S my husband told me to put cash in my wallet and we didn't touch any of it through out the trip. Normally I probably wouldn't have any idea of how much cash I have in my wallet. The hotel turns off their A/C in the middle of the night. When I called the front desk the person said,"it will be cooler in two hours, there's nothing I can do." (The exact words) with no apology. Do not stay here!!!!!

This hotel is not 5 stars. I would give zero if I could. They did not do proper protocol during check in causing distress for me when i was checking out. I ordered room service and they never picked up the trays even after the next day which is disgusting. They also tried charging a $500 fee for checking out at 1pm which is something you inform your guest so they have an option to stay or agree. $500 is the price of the room LOL not for one extra hour. I guess they needed the money for the empty rooms. Also was woken up to a fire alarm for 20 minutes at 5 in the morning without a warning. Usually they slip a note under your door letting you know about the inconvenience. They clearly don't have the couth. Also, the room smelt like boiled eggs. They are also short on staff so when I checked in, the guy was asking for my help with the luggage lol how ironic. He finally managed my luggage on his own once he had a little bit of convincing from the young lady downstairs.

Fantastic hotel in the heart of Paris! Within walking distance of all the sites. A very romantic location.

Ended up here for martinis when we found out the Plaza Athenee across the road was closed for refurb. It was a beautiful evening so we sat in the tiny courtyard outside the front of the hotel and had drinks. Service was fine, though not notable, but the drinks very nice - albeit fairly expensive. I'd also also asked for olive and was brought lemon. However, without much choice in the area, it served a purpose and I've got no complaints!

Review for Hotel Bar only! My boyfriends parents often stayed here when they visited Paris a few years ago. We stopped in for a drink while waiting for our Dinner reservation nearby. They commented how the Hotel was renovated since their last time there, restaurant next door added/bought over and the hotel is now modern and contemporary. We ordered a bottle of wine at the hotel bar. Bartender/server a bit aloof and a bit of a wait considering we sat at a table at arm's reach from the bar and 6 other people sitting at other tables. Regardless, it's Paris so savour the moment. Love the sculptures in the lobby, very whimsical. Romantic Stroll to and from Hotel Montaigne.

Over a month of emails and calls almost everyday to this Hotel to make a group reservation and NOTHING. I came down to visit the hotel and was assured to hear back from the management following my meeting with the staff and still NOTHING. Apparently the manager is the only person who can assist me and yet she s always BUSY! NEVER THERE OR TOO BUSY TO GET TO THE PHONE YOU WOULD THINK THEY ARE PAYING YOU TO STAY THERE!!! I will be taking my group of guests and myself to another Hotel in Paris.

HORROR SHOW! STAY AWAY! My wife and I haved stayed at many five start hotels and believe me this is not one! We went to celebrate our honeymoon and were shocked by the hotel! No 5 star hotel has rooms without a shower, YES, you heard me, NO SHOWER! We had to call the front desk four times as the WIFI continued to work intermittedly. Most rooms face a tiny alley and a view of the back of another bldg. They have one, tiny elevator that was down the second morning we were there and we had to use the stairs to carry our luggage down SIX FLOORS! The front staff is incredibly rude and not to mention made a dinner reservation for us the first night and when we showed up at the restaurant they told us they had no reservation! We had to wait 30 minutes for a table. Finally, I wrote the hotel manager to express my dissatisfaction with NO response whatsoever. Again, this never happens at a five star hotel. Trust me, you could find many other fabulous hotels in Paris for this type of price that are much more like five star hotels. This place is a joke!