Q9803LVjoanneh
Google
We had a really lovely stay in the Monte Cristo, we were in the attic room which we really liked, it was clean and spacious with a comfortable bed. We did have some issues with bad smells from the bathroom drain, placing the bath mat over the drain seemed to help, but probably needs some attention.||Reception staff were really kind and helpful, the restaurant staff we found to be a little mixed. Our only real complaints about the hotel related to the restaurant area - hotel guests have the option of a buffet breakfast or eggs in various forms. Non resident customers having breakfast had a much broader breakfast menu including pancakes, filled croissants etc. We felt that hotel guests should be offered the full breakfast menu. Several times we felt that the paying breakfast guests were getting a better level of service than us as hotel guests, two mornings we weren't asked at all if we wanted anything cooked from the egg menu. |One evening we wanted to sit at a table outside to have a drink, it was around 9pm, the staff member told us it was dinner time so drinks only weren't possible. When I advised we were hotel guests they said, oh, okay then but somewhat reluctantly. Also tried to remove a glass of beer from our table that hadn't been finished.||There is some noise at night from the bars downstairs, but we found it didn't disturb us. There is a window on the landing by the attic room, closing that makes a big difference. ||Location is great in the Old Town, we loved staying there and using it as a base to explore the immediate area. Minor restaurant issues aside we would definitely recommend the Monte Cristo to others.