Hotel Montmorency "Cité Médiévale de Carcassonne"

Really great stay. Brilliant location right next to the old city walls. Super service, really friendly staff (in particular one member, didn't get her name sadly - short brown hair). Nice drinks patio. Sadly the pool wasn't open (early April), and the rooms are nice but would benefit from the addition of a kettle, which was the only slight negatives but overall it's a great place to stay in a wonderful city and good value per night. Would recommend. The breakfast is decent. We liked that there is a friendly dog and a cat in the hotel too! Would look to stay again or one of their other hotels. The Montmorency shares facilities with the 4* hotel next door.

As said many times in the reviews: amazing location just outside the city walls. | |The hotel has convenient and secure parking at an extra cost. ||The terrace is lovely, but I have to agree with several other reviewers…why the terrible music? There is no need and it does take away from the ambience. ||We didn’t use the pool or other facilities as it was a brief stopover. ||Room was decent, although I did spot some cleanliness problems that didn’t particularly bother me so I won’t dwell on. ||Compared to several other reviews we found the breakfast fine. ||We would stay again.

The location of this hotel was good for visiting Cite Medievale. There is a very nice outside space to enjoy. |The pool was closed, and looked like it hadn’t been used in years.|You have to cross a busy road to get to main hotel, bar etc.|I did not consider the room to be secure as it could be accessed from outside without any security key etc.|The breakfast was overpriced in my opinion, and in comparison to nearby cafes.|The room decor is just too much…

Stayed here for a long weekend over th Easter break.||Was in a great location, right next to the medivam city and a short walk away from the new town. ||The staff were always friendly and pleasant, and nothing was too much bother. ||We paid for a deluxe room. The bed was comfy and the rooms clean, with a good bathroom. We also had a lovely patio, where we sat and had lunch and took in the sun. ||What I would say is that the only window you had was the patio door. As we were on the ground floor, it meant we were unable to get some fresh air in whilst we slept. There was air conditioning, but we couldn't figure out how it worked. ||The curtains were also sheer, so let a lot of light in and didn't leave much privacy, espe6with us being on the ground floor. There were outdoor shutters, but they were we were unsure whether they were purely decorative. ||We had a massage in the spa, which was nice but overpriced. You need to book a minimum 50 min treatment to use the facilitie, which would have cost €50 each. ||Overall, we would recommend people to stay here for a short break, but think the rooms could use a little TLC

Wild decor! Every room is decorated differently in bold color schemes, but it was clean and the bed was comfortable. Great outdoor spaces with comfortable shaded spots for food and drinks as well as a lovely pool area.

Our room was tiny and across the street from the main building. Also the hotel wouldn't allow us to use the air conditioning in the room as apparently the weather wasn't warm enough in their opinion. This made it impossible to get a good night's sleep as it was far too hot in the room and there was no window to leave open either. Such a shame because it's a really pretty hotel in a beautiful area

We had a lovely stay. Great room. So close to the walled city. Fab terrace. Friendly and helpful staff. Breakfast was ok but the breads were very chewy . I will definitely be back though. We were very relaxed. No noise from the room. Pool and jacuzzi access

I stayed here with the Tour group and Judith 2025. The only real upside of this hotel is it's located steps from the city. The remodel of the rooms is absolutely atrocious and obnoxious. And reminds me of the Qbert game from the 80s. see photos. The bathroom is so poorly designed that one can barely squeeze onto the toilet and not get hit by the sink.||The breakfast is very basic and even though I didn't pay for it I can imagine they charge people quite a bit for it. they literally brought me a plate with two pieces of cheese and a piece of meat. With assorted fruits and breads. Again, I expect a lot more for the price my tour company is probably paying this hotel.