Luca C.
Google
Spent a night at the hotel for dinner with friends, and the overall experience was mixed.
The location itself is elegant and beautifully curated, with a lot of attention to detail—certainly one of the best, if not the best, we’ve seen in Menorca.
Unfortunately, the dinner experience didn’t match the setting. While the food was good, the service fell short of expectations. A few examples:
• We sat down at 8:30 PM, but our second course didn’t arrive until 11 PM—and even then, dishes came out at different times, making it impossible to enjoy the meal together.
• Simply getting water was a challenge; the second round of bottles took about 20 minutes to arrive.
• We ordered a bottle of wine that only reached the table half an hour later. When it arrived, it wasn’t chilled enough, and after requesting a colder one, we were told ten minutes later that it wasn’t available. We then had to choose another bottle, only to find out that it too wasn’t in stock.
Overall, it’s a stunning venue with enormous potential, but the service needs significant improvement to match the quality of the location.