Hotel Motel One Berlin-Tiergarten

We have stayed multiple times at the Motel One chain and have always been satisfied with the service. We specifically choose your hotels because we travel with our Labrador, and in other cities such as Munich, Paris, and Rotterdam, we have never faced any issues. We always paid for the room as well as the dog’s stay. There were no complaints about the size of the dog. The only limitation we encountered was during breakfast, where dogs are only allowed on the terrace. Apart from that, free movement within the hotel, including the bar and restaurant, has always been possible. For our recent trip to Berlin, we booked a room well in advance. On 23 August 2025, upon arrival, we went through the standard check-in procedure. The gentleman at the reception was polite, and we communicated in English. We paid for our stay and for our dog. Unexpectedly, a blonde female receptionist interfered in our conversation with unreasonable complaints. She behaved rudely and inappropriately, claiming that we should stay on the 2nd floor instead of the 10th, although we did not choose the room ourselves. Her behavior was unprofessional. Moreover, despite the fact that we were speaking English, she suddenly started addressing us in Russian, which was both strange and uncomfortable for us. When we expressed our disappointment and said that we would never stay at this hotel again, she seemed pleased with this response, which made the situation even more unpleasant.

Be careful for bed bugs, check your beds! We had some but they changed our room and we got a bedbug free one. The staff that helped was really nice! Only there is this German lady who works in the morning who was mean for no reason even tho we were obviously just trying to save our clothes from bed bugs

I didn't stay there, just used the 10th floor - you have a very nice view over the buildings in the area. Service was just ok, they brought out the drinks l, that were ordered, but didn't dry the chairs after the rain, even after they were asked to to so. We had to enjoy our cocktails standing :)

Good Hotel, but they don't provide kettle and coffee in the room. they have smart TV so that you can connect your phone to the TV that is very good thing. Rooms are quite small not able to open big suitcase.

Excellent hotel for a family trip to explore Berlin. Well situated and accommodating of kids. Good buffet breakfast, great evening bar. Friendly and helpful staff who looked after us well. Clean and quiet rooms true to Motel One reputation.

No air conditioning. No solutions. Loads of similar reviews. Dont usually check reviews because the brand is supposed to mean something. No pool since covid. Executive lounge was extremely barebones. Anyway. Nothing about this place feels like a marriott property. Its like I'm at a motel 6 with a big lobby. Except they close everything, including housekeeping, at 9. So they dont leave the light for you.

Clean standard-room, bed, TV, AC shower, no fridge. Location near Zoo and Ku'damm. Service average, special requests have been ignoriered due to long queue at reception. If it was cheaper, IT would bei nice, but for offered quality to expensive.

We checked in on the 8th of May and supposed to check out on the 13th. The weather is cold. So is the freezing room. The answer to our problem is a standard. We are in a transition period so the air conditioning is working not the heating. If you dont want to freeze shut down the system. We are still freezing. We didnt pay to freeze our selves out. In the lobby heating is working. Why not the rooms. Never again.

http://www.motel-one.com/Urania%E2%80%8E Gehen immer bei unseren Berlinbesuchen in das Hotel. Nettes Personal, Sauberkeit, gutes Preis/Leistungsverhältnis, Frühstück hervorragend, Einziger Mango. die Fensterdichtungen gehören nachbearbeitet. Aber ansonsten wirklich empfehlenswert. Hotel mit guter Führung und Toplage. Bis zum nächsten mal. www.motel-one.com/Urania Always go with our Berlin visit to the hotel. Nice staff, clean, good price / performance ratio, excellent breakfast, Lone Mango . The window seals are reworked. But otherwise highly recommended. Hotel with good leadership and top location. Until next time.

I stayed at the Motel One for a week during a conference and a series of meetings. The hotel is cute - the design scheme is nice and the staff was decent. I was able to check in early and I had a nice corner room facing the back (a parking lot and a green space owned by the hotel, but, glad it wasn't the street). They have a decent continental breakfast in the morning which is often packed with guests. The TV has two English speaking channels and some cartoons that were in English (though I wasn't watching them). A friend ended up joining me for the duration of my trip and I found myself "stealing" extra cups and towels from the housekeeping cart, as they only give you one of everything if you are booked for one person. My biggest complaint about German bedding is the weird "small" duvet that they use for the beds. I barely covered my feet and my friends! They do have a nice bar downstairs with reasonably priced cocktails. Keeping in the tradition of German service, the waitstaff leaves much to be desired personality wise. During the EuroCup they turned all the TV's to the game and guests from around the world watched the games. WIFI is spotty. I was on the second floor and it'd go in and out randomly which was a pain for work. I had better luck in the bar. However, the rest of the lobby I had no luck. (I have a Mac) You get free WIFI if you get breakfast in the morning or you have to pay 5 Euros for 24 hours. The location is okay but the neighborhood is boring at night. You have to walk a bit to find any decent bars or restaurants. I'd stay at Motel One again, probably in a different location.

I've stayed at the Motel One near the KaDeWe twice in the past year. The rooms are comfortable for the price. However, service is not very good. I've had to wait for hours to check-in with a room reservation - one very determined woman at the front desk wouldn't let me check in until it was 3pm on the dot (the earliest I gather I could access my room). The price is pretty reasonable (although the nearby Holiday Inn Express is about the same cost with four star service and rooms). There is a small bar that is attended by the front desk staff most of the time. The breakfast room is too small - huge crowds spill over into the lobby having breakfast during busy weekends. But it is within walking distance to the shops and restaurants of the K-damm and is close to the Bauhaus Archiv.

Don't stay here in the summer! The service is good, the rooms are small, but clean. Unfortunately the air conditioning is worthless. We even changed rooms and it was no better.

Well, it's one of the Motel One's, part of a Germany-wide chain of "budget design hotels". So there's no room service, no laundry service, no restaurant and no pool. But nice interior, free wi-fi throughout the whole hotel and a decent breakfast buffet. This one in Schoeneberg is directly around the corner of the one Berlin department store, Kaufhaus des Westens, and lies adjacent to Nollenburgplatz, one of the centers of Berlins gay community and party hub. Please be aware that it is also near the street prostitution area of Kleiststrasse.