Hotel & Restaurant Müller Hohenschwangau

Absolutely beautiful fairytale hotel, just like the pictures. The staff at the hotel are so friendly and welcoming, we didn’t arrive until midnight but it wasn’t an issue. We stayed in a double room that was spotless, we even had a little turret we could sit in. Breakfast is served in the dining room with views of the castle, hot and cold choices.

Location is only good thing about the hotel. They didn’t have any parking for us even though it was to come with the hotel because they were full. Upon checkin I waited my turn but was then put to the back of the line for no reason and the lady just said she admitted she messed up because she was afraid to tell another customer she was helping us first. The other customers not even me were shocked with the poor treatment. Room at night was sweltering hot. We had the windows wide open for 4 hours with bugs flying and still was suffocating hot. I had to go downstairs to beg for a fan to be laughed at by the night attendant. I stay at hotels over 100 days a year and never had been treated like this guy treated me when my wife is sweating and was just asking for a fan. I recommend staying any where else and a further drive away would be well worth it. Next morning the hotel decided to start incredibly loud construction at 8am. This hotel almost destroyed our wonderful experiences of the castles which are truly amazing.

We wrote an email direct to the hotel & asked for a room with a direct view to the Neuschwanstein Castle. The hotel has upgraded us to the best room with a direct view to the castle, it was a suite! It’s definitely the best room available. The Reception Lady is very friendly and helpful. However the room amenities are very poor except liquid bath soap no others are provided ( no shampoo, no body cream, no shower caps etc ).We received welcome drinks vouchers but it can only be redeemed between 18:00 - 20:00, no soft drinks, no coffee, no beers! I assume, it’s a pitfall so the guests would have dinner at the same time.

Our stay in Schwangau will remain a textbook example of the excesses of mass tourism and the shameless commercialization of a unique landmark. We arrived at 10:30 am, and it was impossible to park anywhere except in the overpriced lots: €12 for parking, with no reasonable alternative since all street parking is strictly monitored and forbidden. Even worse, charging our electric vehicle cost an outrageous extra €46—a clear sign of the lack of consideration for visitors who wish to combine tourism and ecology.[hohenschwangau +2] Then came the hidden fees: €7 per person for a mandatory shuttle just to get closer to the castle—even though you still have to walk up a steep hill, a fact never mentioned during the ticket purchase. The path to the castle is difficult, absolutely unadvertised, and when you finally get inside, you’re faced with more flights of stairs. To add insult to injury, photography is strictly forbidden inside: a rushed, frustrating visit at a price that is in no way justified. The ordeal didn’t end there. In the evening, hoping to eat in the next village, we carefully asked the bus driver about the last return: “9:30 pm,” he said. Reality on the ground: the restaurants were full, the terraces freezing, and by the time we returned, no bus was running. Result: a 65-minute forced march through pitch darkness on unfamiliar, empty roads. Back in Schwangau, all restaurants were already closed, so the evening ended hungry, exhausted, and with the persistent feeling of being trapped in a tourist rip-off. To all of this, add the general sense of coldness—or even contempt—shown by the local infrastructure and staff towards visitors. The entire experience seemed engineered only to maximize tourist expenditure, with no real concern for comfort, hospitality, or genuine enjoyment. Besides the castle—which you cannot photograph or truly appreciate—everything is overpriced, timed, impersonal, and crowded. Every amenity becomes a luxury, the organization is totally inflexible, and the environment, packed with coaches and queues, turns the visit into an obstacle course. In summary: Schwangau has become a sanitized place, ruined by its own reputation and the greed of its managers. It’s the kingdom of hidden costs, crowds, stress, and a total lack of authenticity. Avoid it if you’re looking for anything other than a stressful, expensive, and lifeless stay.

This place is a must stop as it's smack in-between the two Castles, also walking distance to the Alpsee lake close to shuttles and a great beer garden as well as shops best location. Rooms were nice Dinner at the restaurant was not special or good, I would pass at dinner here. Breakfast was standard offerings and was good. Overall a great memorable experience

If you ever come to Bavaria, you MUST stay at Hotel Muller! First, the location is PERFECT if you are coming to see Neuschwanstein Castle (which you should while you are here…it’s like you are inside the Beauty and the Beast Castle). Parking is included with your stay, and that is key. You also get a welcome drink and breakfast with your stay. The breakfast is very hearty and was quite impressive for a hotel breakfast. The service is top notch! Sabine greeted us and checked us into the hotel and was a wealth of knowledge and history about the town! She is so friendly and we even got to see her upon our departure! It’s so nice to find people who are so passionate about hospitality and the town! Sabine is definitely a keeper! All the staff at the hotel were excellent and super friendly! Grade A team! Our room was very clean and had a beautiful view of the castle! This was the most perfect stop on our honeymoon! It was so magical!

Very cool hotel with a great restaurant They have lots of great gluten-free options at the hotel restaurant. Just make sure you get reservations The area can get very busy because this is such a high tourist spot of everyone trying to see the castle The staff is very friendly and the hotel rooms were very nice with many of them having awesome balconies

My wife and I had a great time at hotel muller. Its location was great for visiting Newschwangstein castle. The room and atmosphere in the hotel were also quite nice. Breakfast service was fantastic and friendly. My only point of feedback was the staff could have been more friendly in the hotel. There was little client delight.

Yelp Review 2023 #301: Located in Schwangau, you can walk to Hohenschwangau Castle from here or drive a few minutes or catch a bus to Neuschwenstein Castle. You won't find a more convenient location than this. Close to the Germany-Austria border. Actually, you can get to 2 different countries from here in less than a 2-hour drive: Lichtenstein and Austria (Innsbruck). The room is pretty basic and outdated but what you're paying for is the convenience and the location. The same thing can be said about the bathroom. It is tiled but at least it's spacious and has everything you need. You're paying about $150/ night. You can take a day trip many different places from here. You can get to Oberammergau in an hour by car. You can rent a boat at Alpsee. Aside from the great location, they have a restaurant that has good food and lots of delicious cakes and desserts. The restaurant has a nice view of Hohenschwangau Castle. There's not a lot of restaurants in the area.

The location can't be beat. The hotel is just a short distance away from the Neuschwanstein Castle. One of the highlights of the hotel is their made-to-order breakfast, a delicious way to start the day before heading out sightseeing or otherwise enjoying the surroundings. The rooms were well-maintained and everything from the bed to the bathroom was pristine. One aspect that really impressed me was the front desk staff. They arranged castle tour tickets for us. Just ask at check in and they will have them for you the next morning. As for transportation, getting to the castle was easy. Either walk, take the bus, or a horse and carriage ride. Just a heads-up, the horse and carriage only accepts cash. Unfortunately, the hotel's ATM was out of order during our stay, but there was one located close to the ticket booth. Also, I recommend making the short drive to Füssen. It's a charming spot with little shops, good food, and great views of the mountains. Pro tip: take a pretzel from breakfast and enjoy it with a view of the castle

This is a quaint hotel at the base of the pathway up to Neuschwanstein Castle. It is the closest hotel to the path. On the other side is the Hohenschwangau Castle. Both are a short walking distance from the castles, but should you need to take a horse and carriage for the one mile ride up to Neuschwanstein, it is 5.5 Euro per person and it is a shared trip. Now onto the hotel: We arrived at the hotel at 11. There was no early check-in. We had to wait until 3. Not a big deal. I made the mistake of booking a double when there were two adults and one child in our group.I lucked out though as they had a triple available-a suite, #15 with a double in one room and a single in the living room. It had an extremely large balcony with a view of Hohenschwangau and of the town. It was so big you could fit a couple dozen people on it easily. Bathrooms-We had two. One had a tub and the other a shower. There was only shampoo that I am guessing was to serve as a multipurpose soap as there was no body wash or soap bar provided. The hair dryer was on a tight and short cord so you had to blow dry your hair extremely close to the wall. You also have to press down on the hairdryer for it to work (you don't just press an on button). The beds were comfortable and there were televisions in each room. The room came with bottle water. Not sure if they were free, but it was convenient. As for breakfast, they had cold meats & cheeses, hot eggs, sausage and bacon, bread, croissants, 3 or 4 different kinds of cereals and fruit. There was apple juice, orange juice, water and possibly one other juice. Try sitting in the sunnier room of the two as you have views of Neuschwanstein castle. Overall, it was a good stay. Also note they do speak English there if you do not speak any Deutsch

I stayed here for just one night and was not impressed. The service is terrible and I've stayed in many countries as a traveler. The front desk lady was incredibly rude with both my tour guide and me. I went to ask for several more towels as I intended to shower more than once and the towels here are incredibly small and don't dry very well. She actually asked me why do you need more towels, you have some in your room ". Wtf. This place would not stay open where I'm from. Terrible service. Then she came up to deliver the towels and instead of knocking like a normal person just opened the door. Thank goodness I was still dressed. Terrible experience and would not recommend. Restaurant experience was a bit better although we had dinner outside and besides a few Christmas lights, you will sit in the dark after the sun goes down. I had the spatzl which was a nice portion and my husband got a salad, both of which was enough for both of us to share as we weren't too hungry.

Hotel Müller gets 5 stars for its location at the foot of both Hohenschwangau and Neuschwanstein but what Hotel Müller should get 10 stars for is its customer service. We showed up to this hotel after mistaking our checkin date by a year at another hotel nearby (Alpenstüben). The reception gentleman at Alpenstüben was kind enough to call around and find us another accommodation. After a couple of calls, Hotel Müller was our lucky second chance. We showed up and the lady (Louisa) checked us in promptly. We asked Louisa whether we should bother going to the times tour for Hohenschwangau after all of this lodging mishap. Louisa took matters into her own hands and helped us my calling the castle ticketing office who agreed to let us join a later tour that still has extra spots. Wow!!! Although Germans, overall, are not known for their warm fussy feeling, everyone here in Schwangau from Alpenstüben to Hotel Müller have made us feel like we are not just some faceless tourist coming through to ogle at the castles. I plan on coming back to Hotel Müller again as my base camp for Hohenschwangau, Neuschwanstein, and Linderhof Palace. This place is perfect and the breakfast buffet as well as dinner meals were superb.

We loved our stay at Hotel Müller!! We ate breakfast (included) & dinner here & loved both meals! The town is so quiet & beautiful once the tourists leave, so it was so peaceful to stay overnight! We would definitely recommend this hotel!

When the bus drivers say that this is the best food in town, we head that way! We chose to sit outside which was very nice. We seated ourselves, and our server came quickly. We ordered beers, then our meal. The menu was soups, and entrees with side dishes. Unusual was pancake soup. It was cut up pancakes in a chicken broth, and it was good! The lake perch was a hardy portion with a few grilled, tho listed as fried, vegetables. The two sides of fried (grilled) veggies and pomme Frits were just enough to get us through the day. The service, food and atmosphere was all very nice.

Service was average, food taste was below average. Seasoning was bad. The kind of place that you don't get what you paid. Not recommended.

Located at the Neuschwanstein Castle "base camp", this was a warm and inviting place. We had the goulash (beef soup) and pumpkin soup (so rich and flavorful) for starters. Next came the Wiener schnitzel (so light and crispy w/ a light lemon flavor) and the spatzle with cheese (Bavarian Mac n cheese). Dessert was Bavarian cream (whipped cream) and cream cheese cake. Both were lovely-- not too overly sweet. Great stop after touring the castle!

We had a wonderful experience staying at Hotel Muller during our honeymoon. My husband had been to the area with his family previously, so he had suggested staying there due to the proximity to both Neuschwanstein and Hohenschwangau castles. If you stay in Fussen, you need to drive or hike quite a ways up before even starting up the mountain. Hotel Muller is right at the base of both mountains. We also booked the castle package, so instead of having to go to the ticket office when it opened at 7:30am to try to get the timed tickets to the castle tours, the staff did that for us and coordinated the horse drawn carriage ride to the first castle, which picks up right in front of the hotel. The location alone was enough to make Hotel Muller the right choice of us, but the staff was also excellent. They were very friendly and helpful. Our room was beautiful and the complimentary breakfast was very nice. We did not eat dinner at the hotel, so while that looked nice, I cant speak to it. I would definitely stay there again.