Hotel Mystays Premier Akasaka

Exceptional Service, Location, and Comfort! Our recent stay was truly excellent! From the moment we arrived, we were impressed by the great location, which made navigating the area so convenient. On top of that, the great customer service we received was outstanding. Every staff member we interacted with was friendly, attentive, and went out of their way to ensure our needs were met promptly and cheerfully. The room itself was a haven of relaxation. It was impeccably clean, which always makes a huge difference. Furthermore, the room was incredibly comfortable, providing a perfect retreat after a long day. A small but significant detail we especially appreciated was the inclusion of foam pillows. As someone who prefers them, this feature ensured we got a perfect, restful night's sleep. This establishment clearly prioritizes guest comfort, service quality, and convenience. Highly recommend to anyone looking for a clean, comfortable room, top-notch hospitality, and a prime spot!

I had a wonderful stay at MyStay Akasaka! The hotel itself is comfortable, clean, and perfectly located. What truly made my experience exceptional, however, was the warm and attentive service from Nandy at the reception. Nandy went above and beyond to guide me, offering excellent advice on local places to visit, helping me arrange an airport taxi smoothly, and even providing tips for currency exchange. His friendly, knowledgeable, and patient assistance made my stay effortless and memorable. I highly recommend MyStay Akasaka, and a special thanks to Nandy for making my visit so enjoyable!

Great location with respect to train station. You have the C, G, Z lines all within walkable distance with C being the closest. Excellent staff. Rooms are fine. however, the towels are not clean. there were types of stains in almost every piece. I do not expect this from Japanese hotels. Hope this can be resolved otherwise everything else was good.

Great hotel, with a caveat (i.e, you can have a wonderful and pleasant stay if you know the caveat in advance..) Our 4-day stay started with an incident. We used Booking.com to book 2 rooms for a family of five (couple + 16 y.o boy and 12 &10 y.o girls). There was no issue booking this combination, also the hotel's website allows this, so not one of booking.com issue). The rooms are very small (the single bed room can barely accomodate a standard suitcase, room's space is mainly occupied by a 55" bed), and unlike the photos on booking.com, the double bed rooms are both single beds, but you can still book them. So we ended up having a crisis upon check-in, and the hotel's deputy manager kept mumbling the same sentence over and over again ("These are the rooms you booked") and wasn't trying to be helpful or suggest a solution in any way. He even did his best to block me from talking to the hotel manager. Eventually, when I did get to speak to the hotel manager, it started about the same (I guess it is a cultural thing), but with a lot of persistence on my behalf (unfortunately, I also had to be a little rude), he eventually found the obvious solution). After this long caveat: The hotel is very clean, comfortable, and the reception team (if not station by the deputy manager) is kind and communicative (=speaks english). There's a laundry room (500 yen for 6kg wash+dry), and unlike some of the hotels we've stayed at in Japan, the rooms aren't smelling of moist and mould. The rooms are quite tiny, and I disagree it is customary to Japan, because we've been to some very spacious hotel rooms. Location is okish- plenty of places around to dine, 10 min walk from the Akasaka station, but no walkable aatractions/sites around. Overall, without this incident at the beging of our stay, this is a great hotel and my review would have been all 5 stars.

This hotel is in a great location, so many restaurants and shops in walking distance and a huge variety! There is a 7/11 located on the ground floor of the hotel which is very convenient. The staff were friendly and helpful, but if you would like to have your room cleaned it costs extra. We found the rooms to be very tired, they need to be renovated. The bathroom felt very similar to an airplane. The beds seem old and springy. Our room however was clean, just tired and dated. The fridge made so much noise we needed to unplug it.

Warmly decorated rooms in a contemporary setting featuring a laid back restaurant and a gym. This hotel is a decent option if one is looking for 4 star accommodation with good reviews and a decent price. Handy Akasaka location with 7-11 next door. A few minutes’ walk from the station. Also plenty of other hotel choices nearby.

Im a bit biased in this review. I gave location 5 stars - mainly because I fell in love with Minato city. Also, this was the 1st hotel I ever stayed in during my 1st time to Nihon (Japan). Rooms are small but let's be honest, in Japan all the rooms are small. It was clean, bed was comfy, bathroom was clean (had amazing free toothbrushes) and you can take an elevator to the basement which literally puts you inside a 711! How cool is that?! Also its right across the street from a cool jazz club and close to an amazing udon shop. There was also a cool Harry Potter street on Kings road or something like that (really close by). This place was really special to me and still stands out as my favorite hotel in my 2 week stay across Japan. I highly recommend. Nihon wa saiko desu!

Hotel Mystays is highly recommended for me. I stayed at this hotel a year ago (sorry for the late review) but I am catching up now on Maps. I had a late night check in (after 11 PM). The receptionist was very helpful. It has 2 lifts. The basement has a 7/11 which is superb. Hotel is up the hill so if you're coming from a station with luggage then you will have to be ready for a climb. Back to the review, the rooms are good. As per the norm, rooms are very small is Japan so it's really true for this hotel as well. It will feel cramped but you get to used to it. The cleaning ladies would come everyday to clean your room. But I opted for another option which was environmentally hotel as per the hotel so they came in 3-4 days. The hotel room had a kettle, packaged water and lots of beauty products in the bathroom with a cozy bathtub as well which I loved. The toilets will amaze you with the options they have. The breakfast is amazing but limited to potatoes, salad and bread with margarine for vegetarians. It has a free washing machine but when I visited they made it paid only which is understandable. It was still cheaper so I used it once. The surrounding buildings are residential and it's pretty quite area. People are helpful. There are 2 stations at walkable distance and lots of good restaurants as well.

Update: 2nd stay to this hotel. From October 13-15, 2017. Price i paid for my room on this trip: $320 Superb customer service experience! Both of the robot and the human. Haha. I'm extremely fascinated with Pepper, the customer service robot. He gives you lots of recommendations around the area & more. Subway stop (C6-Akasaka) is two/three blocks away. The hotel is also close to the market (next to the subway exit). 7/11 is right on the very first floor of the property. The shower is so darn cute and clean. I love the soaking tub and the shower head. I wish I could take the shower head with me, for my bathroom.. The complete amenities... from disposable hair comb to disposable bath towels, to facial oil, moisturizer, toner, & "Shiseido" shaving cream & much more.. I wish they have those in the U.S.A.. The unforgettable bidet that sprays and dries your cute little butt. Haha. Only in Japan... I love Hotel MyStays Premier Akasaka! --FREEEE LAUNDRY! FREE LAUNDRY! FREE LAUNDRY!!!! -Super tiny room but indeed it's super clean! -The bath gel smells amazing! -Close to downtown Tokyo. -Fare: $75 (seventy five thousand Japanese yen) from HND Airport to this hotel. -$35 to Narita Airport. Premier BUS service from ANA Intercontinental Tokyo. -$35/night parking fee

Other than the fire in the indoor "smoking room" that caused an evacuation at 6:30am on a weekend morning...my stay here was actually enjoyable. My reason for trying this place: they have a small indoor gym with two treadmills. Gym was small but nice: not open 24 hours but still handy when it's just too hot & humid to run outdoors!

Highly highly recommend. Affordable rates compared to others and ideal location, being roughly 30 min in either direction to Asakusa and Shinjuku via subway (even closer to Shibuya, Akihabara, Ginza, Roppongi). Akasaka is also a bit "quieter" in terms of area, so it was nice to get away from the "insanity" after a long day. The hotel is quiet, clean, and the staff are simply amazing! English speaking and very professional. Really enjoyed my stay here. Also, right in front of the hotel is a 7-11 so it's pretty convenient! Will definitely be back! To the staff of Hotel Mystays Akasaka - どうもありがとうございました。 Stayed here again (May 2017). Just as good, if not better! Absolutely love this hotel. Just simple, convenient, clean, and great service.

I loved staying here. The hotel is pretty new (opened in 2016), very clean, the rooms are bright and somewhat elegant, and the staff are friendly and helpful. The neighborhood has a nice quiet, sophisticated feel... there was also a beautiful tree-lined street leading down to the nearest subway stop (Akasaka Station on the Tokyo Metro's Chiyoda Line, a 5 minute walk from the hotel). My room was a superior double room on the 6th floor and was very quiet. I also really appreciated being able to use the laundry facilities on the 12th floor-- very convenient! Really, there's nothing I would change about this hotel. It's exactly what I've been looking for and I will definitely be coming back the next time I'm in Tokyo!

Just a 3minute walk up the hill from Akasaka Station on the Chiyoda Line. Rooms are spacious and clean. Amenities in full supply. No complaints at all for the quality of accommodation and price. I would definitely stay here again.