Anil Moktan T.
Google
We stayed at Hotel Mystic Mountain, Nagarkot, and while the property itself is beautiful, the overall experience was quite disappointing considering how expensive it is.
We were told over the phone that our room would have a bathtub, but upon arrival, there wasn’t one. When I asked about it, a staff member rudely told me that only the Executive Suite (which costs around Rs. 65,000) has a bathtub. I wasn’t asking for an upgrade - just confirming whether I was in the right room. His arrogant and dismissive attitude was really off-putting and not what you’d expect from a hotel at this price range.
There were also several small things missing that you’d expect from a 4-star resort: no slippers, no proper bathrobes (the ones we got later were kids size), and lots of construction noise even around midnight (12:30 am). There was also a bright light shining into our balcony, which made it impossible to sit and enjoy the view at night.
The rails near the rock climbing area felt very flimsy - honestly unsafe, and I really hope the management fixes that soon. Also, the food prices are extremely high, so be prepared if you’re not on a meal plan.
On the positive side, the buffet food was excellent, and the restaurant staff were genuinely friendly and welcoming, which really stood out. The morning mountain view was beautiful (though it fades once the sun rises), and the gym and jacuzzi were great additions. However, the swimming pool wasn’t heated, so it was too cold to use.
Overall: An okay place to visit once for the view and ambiance, but definitely not worth the high price. There are better options around Nagarkot offering similar experiences for much less.