Hotel Newv

Modern boutique vibe. Clean and quiet. Great staff. I commend the cleaning staff for always leaving fresh towels and water by the door when I did not want to be disturbed.Convenient location to metro station(~50m away). And excellent local restaurant options near the hotel.Bonus is the Full size gym that’s located in the building. Free to use for all guests.

The hotel’s location is very convenient. The staff provided basic service—not perfect, but acceptable. I think their service could be a bit more helpful in basic areas. For my early check-in, I paid an additional 99,000 won for 3 rooms. You can check with the staff if rooms are available early, which is useful for travelers with morning flights. Overall, it was okay to stay in Seoul.

During my stay, I forgot to ask the staff if the electronic toilets, especially the nozzles, were cleaned daily. There's an escalator at Exit 4, so I didn't have to worry about carrying my luggage up. I also want to commend the Korean youth who helped my daughter carry her luggage up the stairs at Exit 3. The hotel is comfortable, with excellent soundproofing. I was particularly impressed with the front desk staff's service. The gym is excellent, and the self-service laundry is very convenient. There are also many restaurants nearby.

Clean hotel with daily room service. 2 mins walk to subway station. Very well designed twin room layout with sufficient space for luggage, bathroom is of decent size. Many restaurants & eateries nearby. Walkable to Emart Grocery Store. Hotel reception is available to provide morning call service as well.

We booked 7 nights, but the room was so dirty we left the first night. There was hair, dust and stains on our beds. We found short small hairs as well as long hair strands under the cover and even under the sheets. The shower had brown and black stains. The safety lock on the door was loose and looked like it was a few shakes from falling off. It is unfortunate that we only discovered this late at night, as we were getting ready to sleep. We contacted the staff immediately. They came to the room to inspect, saw all the issues and offered to place us in a new room. She took us to two new rooms to inspect all together, but there were hairs and stains in all of the beds too. Every bed cover we lifted, out came a couple of hair strands. It was unacceptable! It was already 12am at that point and we were exhausted from a long flight, so we had no choice but to stay the night. We decided to stay in the initial room since the new rooms seemed less clean.I don’t understand how this hotel only has positive reviews. The staff were friendly, but it was clear the hotel management didn’t care about our situation as they refused to give us a full refund. They only allowed us to check out early and refund us for the days we cancelled.The next day, we checked out quickly and hotel treated us as if nothing happened.Although the amenities like the gym, rooftop and location seemed excellent from the website.. it was not worth staying in the dirty room for. A dirty bed negates all the time and money spent on skincare in Korea 😂😫

Close to a station but far from the airports. Interior is worn and dated now, could be cleaner as found some hair in folded towels and oddly on the bathroom walls, stain on towel and bedding too. A bit dusty around the bed and the shower was really difficult to manage. The taps are really hard to turn especially when wet. Walls are thin, luckily the area itself is fairly quiet.

Really comfortable hotel, with clean rooms. There is well-equipped gym on 4th floor available for hotel guests. Breakfast is tasty and offers good variety. Would definitely stay again.

The hotel is in a convenient area-the subway station is very close, which makes getting around easy. However, it’s not particularly close to the main parts of Apgujeong. The main reason for my lower rating is the check-in experience. The gentleman who checked us in had a strong accent and seemed confident in his English, but the way he spoke came across as dismissive and unwelcoming. My mother and I arrived late in the evening with several pieces of luggage, and he did not offer any assistance or even a simple greeting like “good morning” during our stay. It was disappointing, especially since Korea is known for its warm and attentive hospitality. I expected a bit more courtesy and professionalism from a hotel setting.