Hotel Neya Porto

We really enjoyed our stay at the Neya Porto Hotel. We had a riverside room with a balcony. The views were spectacular especially at night. The room was clean and spacious enough. The breakfast buffet offered a great selection, and the rooftop bar was a nice place for a drink at the end of the day. The tram stop was just a short walk from the hotel making it an easy option when your legs weren't up to climbing the steep hills! Would definitely stay here again!

We stayed here for 3 nights during a visit to Porto and had a wonderful stay. The hotel is modern and very clean. We stayed in a premium twin room which had a balcony overlooking the River Douro - it was nice to have a balcony to step on to for the view but we didn't end up using it in the end so in hindsight wasn't worth the extra money I paid. My only criticism would be that the cushions on the sunbeds on the balcony were covered in bird muck when we arrived - I understand that this isn't something that can always be helped but I would have thought clean ones would have been put on for our arrival. Our room was on floor 5 and was the first room after the entrance to the rooftop bar - I had concerns that we might be disturbed in the evenings with noise but we weren't at all, it was lovely and quiet. The beds were lovely and comfortable, and the room had everything we needed (safe, kettle, fridge, TV). We paid for breakfast one morning which was average and I'm glad we hadn't paid for this for every morning of our stay. The hotel is away from the main centre of Porto but this suited us just fine as it is a lot quieter in this area. It was a very pleasant 10/15 mins walk to get to the main area where we found many restaurants - I'd recommend staying away from the restaurants along the river as they're expensive and the food wasn't as nice as the smaller restaurants that are in the smaller streets as you wonder around. There is a court yard on level 3 (I think) which had lots of garden type furniture - it was a lovely place to relax with a book in the afternoon. All in all a lovely stay and I would definitely recommend this hotel!

First of all we like to say that the hotel is beautiful and perfectly located. We are fortunate to be at a special event in Porto for the St John's celebrations fireworks and festival. The hotel staff Sarah manager Roy assistant manager acceptable and helping us maneuver through the stay. It was a lovely room on the top floor the fireworks were spectacular and the food by Chef Michael was fabulous also. Do we suggest using half board it just makes things easier after busy day traveling and walking a boat in Portal. Thanks again to all the stuff. Also a special thanks to John front desk reception and Anna a very receptive server in the Sky Bar and the lounge Alan and Claudine

The hotel, a former convent, is very interesting. Our room, on the first floor, had such a high ceiling that a mezzanine has been incorporated into it, making a double room into a family room as the mezzanine housed a double sofa bed. The room had a fantastic view of the river and Gaia opposite. |The bed, and pillows, were very comfortable but there were, in my opinion, too many cushions. I'm not a fan as I doubt that the covers would be changed, on the cushions, between each occupancy.|We were delighted to see that gowns and a slippers are provided and that there was ample wardrobe space. However, the wardrobe rail was so high that it was an effort to hang clothes up and I am 5"7" tall.|There was a good choice at breakfast of cold meats, cheese, pasties and cakes, cereals, yoghurts, pancakes, fresh fruits and cooked food and, as the restaurant overlooked the river, we could watch all manner of boats sailing by.|We were half-board and, whilst the food was beautifully cooked and presented, the menu doesn't change and we found ourselves repeating what we had chosen on previous evenings.|The rooftop bar is very pleasant and overlooks rooftops and the river to the fore, and a lovely courtyard to the rear.|The staff were very friendly and courteous, with excellent English.|Immediately in front of the hotel is the tram line (No. 1) and, whilst it was a novelty at first, eventually it became annoying.|The hotel is close to bus and tram stops making it an easy, and cheap (only €2.50 per ride regardless of distance) way to get around Porto.

I’m inlove with this hotel! The view alone is a 10/10 the lake view the rest just follows. Staffs were so friendly, accommodating and helpful. Breakfast is also good, my son loved the pancake machine. The place is also nice and modern and chic. I love how they promote environmentally friendly, from their glass water containers to their garbage bin sorting. The sky rooftop restaurant is also a must but at night we couldn’t really enjoy as there were lots of mosquitoes. But overall my experience from this hotel is chef’s kiss. I will book again. Highly recommend! ❤️

Kind, considerate staff, great breakfast, and beautiful views. This is a great choice for the first few days in Porto. Twin mattress was very firm (which I'm ok with). Just a note, if you are wanting to explore other areas of Porto, you will need to take a Bolt/Uber, since the walk would be very far and uphill to other parts of Porto. This hotel is about a 15 to 20 minute walk to the tourist attractions (shops, restaurants) near the bridge. With the river side views rooms, the traffic below is audible (but not bad). The garden side rooms are peaceful/quiet. Be sure to specifically request if you want a bath or shower in the notes of your reservation to make sure you get your selection (it should say if a bath or shower is possible when initially booking your reservation). I wanted a bath, but got a shower. The staff went above and beyond to make my preference happen after check in. Recommended!

The room was modern and comfortably fit our family of four. It had a lovely oversized stone arched window looking over the river. The issues that I had with the hotel ultimately came down to the service standards that one would expect at a four star hotel. The shower drain was clogged, and water quickly filled up the tub while taking a shower, which is a pet peeve of mine at hotels. The spa is closed on Sunday and Monday, which I only discovered after putting on my bathing suit and robe and walking across the lobby. I would expect all hotel amenities to be available on Saturday and Sunday, or at least allow for general use of the spa even if the 1:1 spa treatments are not available. We also rented bikes nearby, only to realize later that the hotel offers free bikes. (The bikes are near the spa.) The front desk staff should provide a quick overview of the hotel amenities when you check in, including the breakfast, rooftop bar, spa, bikes, and other areas to enjoy. That alone would have upped my rating from 3 to 4 stars even if the spa was closed on Sunday. I still don’t know if the rooftop bar serves food, or if the first floor restaurant serves lunch and dinner. That’s a missed opportunity on the part of the hotel to generate additional revenue. The location is pretty, but a bit far from the centers of Porto and Gaia. We tried to use the trolleys twice, but they were not on schedule, so we ended up walking, using ride share, and driving.

Having climbed a million steps and walked a massive block to try and find a recommended taberna with no luck, despite GPS, we found this hotel restaurant about 50 steps from our apartment! Excellent find. Cool with good views of the river. The food was divine and I can’t rate the tuna starter high enough, just sublime and would have again and again. Soup and sea bass also rated highly. Good bottle of local rose. Good service. Only downside, which is not the fault of the restaurant, was a group of 5 Americans who walked in after us and as per, ruin everyone else’s evening with their loud voices and vacuous talk. I don’t understand why they speak so loudly. Anyway 5/5 to an exception meal, just a shame about the fellow diners