Hotel Neya Porto

Very nice new hotel just by river Douro. Lovely architecture built on the ground of an old church. Rooms are nice but too cold for December when we stayed. Breakfast needs some improvement - healthier choices and more fruit would be great at this level of hotel. Staff was very friendly and kind.

Absolutely fantastic hotel that truly cares about its guests and goes above and beyond. Our room was extremely comfortable with a great bed, spotless bathroom and walk-in shower, and the location was perfect. Breakfast far exceeded expectations — although listed as a continental breakfast, it was actually a full self-service buffet with a huge variety of hot and cold options, plus plenty of tea, coffee, and juice. Even at busy times there was always lots of food and it never felt overcrowded. What really made our stay exceptional was the staff. Every single person we met was warm, caring and genuinely committed to making our visit special. We had a small issue at check-in, but Leonor handled it immediately, professionally, and kindly, upgrading our room and offering a welcome drink. The next day we received a thoughtful email from Mariana, the Front Office Manager, checking that everything was perfect and sharing her personal contact details. Later we met her for a coffee at the bar, and again she made us feel so valued. When we returned to our room, we found a complimentary bottle of Port and delicious Pastéis de Nata — such a lovely surprise. Sadly, we came down with terrible food poisoning (definitely not from the hotel — we’re certain it was from oysters elsewhere). This meant we couldn’t leave our room on our final day, but Mariana and João were incredibly understanding and allowed us to stay until 5pm at no extra cost. Their kindness made a huge difference. We loved Porto and will absolutely return — and without question we’ll stay at NEYA Porto again. 100% recommended — the best and most personal hotel experience we’ve ever had.

Great rooms, very clean. Comfortable bed and pillows. Very quiet, even on the street side. Big balcony overlooking the river. Service is great, staff is kind and helpfull. Check-in and check-out is quick. Rooms are just really warm and the AC can be no lower then 20 degrees. Location is perfect to walk to conference center and old town.

We had a lovely stay here when we were visiting Porto for our work conference. The location worked well for us, being so close to the Conference Centre. Just a short walk to the centre - and we used Ubers to get across the river to Gaia.||Stayed in a Superior Twin Room, modern, clean and had great views over the River Douro.|Staff were lovely and my favourite part... the roof top bar - great for a cocktail in the sun with more river views!

The Hotel is set in a very beautiful location right next to the Duoro River. The City center, the beach and several tourist attractions are just a couple minutes away. The rooms were very clean. Only downside was the bathroom as the doors couldnt be fully closed and the showers were a bit hard to access. But the downside was pretty minor. As for the Staff everybody was very kind and welcoming. The receptionists, the waiters and the cleaning staff were all very welcoming and helpful. Our Waiter Miguel, who served us most times during Dinner has always served us very well with his friendly and positive nature. We had a really great stay and would recommend the Neya Porto at any time.

We had a very pleasant stay at NEYA Porto Hotel. The location is great, the rooms are clean and comfortable, and the staff were very friendly and helpful. Breakfast was delicious with a nice variety. On the downside, the closet space was only enough for one person, the water pressure was quite low, and it was difficult for smokers to go out for a smoke at night since the hotel doors were locked. Overall, still a good experience and a nice place to stay in Porto.

It's a great place to stay for a short visit to Porto. We loved the room with the river view and the calmness of the location. The old town, major landmarks and river-side restaurants are at a walking distance. We promised (ourselves) we'll be back!

Location was fabulous and we had a lovely view over the Douro River. Staff were very friendly. Breakfast was one of the best we have had. Sky bar was fabulous despite the weather not being the best. We will definitely be back .