Jim B.
Google
Five Stars +
We recently spent 8 nights at the NH Collection Antwerp from 10/15 - 10/23 and truly had a 5 Star + experience! We were celebrating our 25th anniversary and my birthday, so this was a special trip. Across the board, the team was amazing! From reservations, the front desk, especially Yassin, housekeeping, bar staff, and of course Lucky, who made our stay truly top notch…Thank you again for everything! Everybody we encountered was professional, polite, helpful, and delivered fantastic customer service! I spent 8 years in hotel management, this is a very well run property!
Our 8th floor room had a partial view of the city & interior courtyard, and with 3 elevators, we rarely waited. The room was very clean, well maintained, and was so quiet it felt like we were alone in the hotel! It was nicely sized, had a functional, well designed layout, a wall length window w/ partial opening allowed for fresh air and added to the spacious feel. There’s a large tv, desk & chair, side table & chair, a very comfy king bed, which was both firm & soft, along with 2 side tables. We loved the true black out curtains, tons of storage options, soft close cabinet doors & drawers w/ auto lighting, 2 full length mirrors, Nespresso, kettle, fridge, and custom lighting. The modern bathroom was great, offering a large shower w/ 2 heads, vanity w/ large sink, heated LED mirror, tile floors, storage, and the toilet is in the far corner offering max privacy.
With plans to visit other cities and countries via rail, this hotel is literally in the perfect location for quick & easy access to Central Station. How easy, well, you walk out the hotel front door, walk across the street (mind the bikes), and walk right into the station! It’s just a few minute walk to the tracks with places to grab a bite to eat or drink before the train. The location saves you travel time to the station and helps keep you out of inclement weather along the way. We flew into Brussels, took the train to Antwerp, and walked across the street to check-in, now that’s convenient!
We never got a chance to enjoy breakfast or dinner, but heard from other guests it was amazing! The bar served as an inviting respite after a long day of vacationing. The lobby is a great place to stop, relax, and grab a lemon water & gummy bear. The 24 hour self-pay mini-store off the lobby offers snacks, drinks, and goodies, which we used almost daily! The large trees in the spacious courtyard felt like an escape from the city. The bike and umbrella rentals are also great features, they’ve thought of everything!
The location is fantastic, only a few minute walk to tons of restaurants, bars, shopping, and attractions including the ferris wheel, chocolate nation, the Zoo (which is amazing), the illusion museum, and so much more!
We highly recommend NH Collection Antwerp and guarantee we will be staying again on our next visit!