Chris Glebatsas
Google
My stay in Ibiza didn’t start off as expected—I had initially booked into another well-known hotel owned by one of the large clubs on the island. Despite the glowing reviews, it fell short of what I was hoping for. I decided to move to The NH Collection Ibiza, where I had previously stayed when it was Sir Joan, and I couldn’t be happier with that decision.
The rebrand and refurbishment are nothing short of amazing, and the hotel feels both fresh and luxurious. The team, led by Alex, went above and beyond to make our stay memorable. A special mention goes to Margo, who was incredibly attentive, friendly, and offered a warm European welcome that made us feel right at home.
We did encounter one small hiccup, but Alex immediately listened, resolved it within moments, and ensured we were back to feeling like we were in a true luxury home away from home. His leadership is clearly reflected in the service standards throughout the hotel, and he deserves to be commended.
We will absolutely be back next year—this property has firmly become our Ibiza go-to!