Hotel NH Collection Madrid Abascal

Our first trip to Madrid. They made us feel very welcomed, nice and refreshing infused water, we arrived early and was able to leave our bags as we went to walk around to get a feel of the area, very close to metro. Pro tip, take the subway as there fraction of the cost of cabs, and they arrive every 5 minutes, 11 Euros get you 10 rides this includes transfers, excellent value, now back to the hotel. Room was clean, water on the table. The continental breakfast was outstanding, creamy eggs, delicious juices, mini croissants, and coffee brought to you. At check out we had to get to the train station, and they have a person to flag you a cab. Great experience.

stafff was nice and tried. English is not so great. Our room leaked water from the AC until in the ceiling and we had to move to go a smaller room. There was a broken safe that could not be fixed. Breakfast was nice but lacked staff and service. not compensated for the inconvenience

Stayed 3 night at this hotel during the last part of a 2 week vacation in Spain. The hotel was booked for me by my Costco Travel agency and I wish I had done more research on its location and available amenities. It's about a 30 min walk from the main tourist areas. Had no bar or restaurant available for lunch or dinner. Limited menu available for room service. Staff was helpful though with making recommendations for dining near by as well as taxi and Covid testing in preparation to travel back to the USA. They provided free breakfast which was enjoyable. Rooms were descent size and clean but a bit stuffy/warm.

My review is actually for the Restaurant Domo located in the Hotel NH Collection Abascal. I stayed at this magnificent hotel and decided to try dinner on a Friday night. It is important to note, at the time I stayed, they are only offering their signature BOX for dinner on the weekend. (You can order other dishes in your room from the room service menu). So what is the BOX? It is a white designer box with compartments housing different tapas. You can get the 13 or 18 tapas, with servings for two people. Although the menu is preset, the waiter willingly substituted some choices for me when he learned I did not eat pork. Out wait staff was extremely pleasant and attentive and took the time to explain what each tapas was before we tried them. The tapas included Chorizo Baguette Sandwich; Octopus, Baby Squid, and Prawns; Croquetas; Anchovy, Tomato, Cheese; Caramelized Foie; Aoili Patatas; Goat's Cheese with coconut curry; Tuna Ventresca and a few others, including dessert. The Tuna Venturesca came in a can, but surprisingly it was one of my favorites! It was grilled tuna on top of a layer of potato salad. Very flavorful. The Caramelized Foie was also done well. The only thing I did not try were the anchovies. Although I was skeptical at first about the BOX being the only choice for dinner, it was presented well and a very good sampling of Spanish tapas. Definitely worth a try. They also do a BOX option for brunch on the weekends as well. The drinks were also delicious, and with a full bar they could make anything you would want.

Beautiful hotel and well located. After ten days in a small apartment in Seville, this was a change we really needed. The rooms are well lit, large and comfortable king bed, and plenty of hot water. Modern furnishings, plus the windows opened. Something you don't see in US anymore. Good services, especially our concierge Beatriz. Location is convenient to everything you need by foot in a safe and busy part of town. 30€ fixed price cab to international airport. Takes about 30 minutes or less.

Staff seem cold and not very welcoming. They didn't give us a city map or recommend any site seeing or restaurants in the area like the reception we received in Barcelona and throughout Italy. They also didn't inform us where we can find breakfast and what times it's available. I kept getting inconsistent customer service during my stay which was frustrating. For example the doorman said he would get us an outlet adaptor 2x and it never came. The front staff would tell me they did not have an outlet adapter then when I would call back in 5 min. they would suddenly have one. Pros: location, comfortable rooms, nice breakfast spread, near transport (subway, taxi, etc.) Cons: Staff. Which to me is extremely important because you want to feel comfortable and taken care of on vacation. And to have staff that is lazy and/or poorly trained and don't take pride in customer service really can ruin ones stay.

I would not recommend the hotel. It's tiny- the staff is extremely slow and not efficient at all. You open the door to the room and it almost hits the bed, giving you just 2 inches of space between the door and the bed- literally. The room is tiny and you feel cramped. People don't seem happy to be there and not very helpful. If you want something close to the hip areas and you don't care about the size of the room - then this may be for you. There is a great bar/club nearby that all the famous soccer players go to - there are tons off bars, restaurants and clubs within walking distance and the area is safe.

This hotel was centrally located in the business district. The rooms are a little small, but very quaint. The personnel are friendly. Francisco I believe is the concierge.He was extremely helpful and informative to our group. He greeted us every morning and gave us a lot of good information on the city.

Another fine experience at an NH Hotel and this time in Madrid. I was really lucky here as I often "play" Priceline's "name your own price" roulette to find hotel in my various destinations. This one turned out to be less than 10 minutes walk from the location I was doing business with! It was my first time in Madrid so I used to web to make some enquiries. The hotel is near a subway station and the airport has fast subway service. Therefore I decided to skip a car rental and do it all by subway and by foot and it was a great decision. The hotel building is spectacular. It is located in a former embassy building that has been nicely renovated. Rooms are clean and nice and the staff is very nice. The area have plenty of restaurant and shop and you can be in "Puerta del Sol" in 10 minutes by subway for an unforgettable night doing "tapas hopping". Don't expect a high end luxury hotel but it is inexpensive and very nice.

Elegant hotel in Chamberi barrio. My suite was very large with a separate living area and terrace directly on JA avenue. Nespresso machine was a plus, mini bar was expensive, no complimentary water. Good breakfast, the hotel is catering mostly to business travelers. Some rooms are small -interior, but all you need is there and the price is heavily discounted. Staff is very friendly, taxis 24/7 in front of hotel. Area is safe, 15mn from the center. Metro 5 mm walk. The noise (-honking) from the jose Abascal can be a bit of an issue during rush hour.

Great hotel, great location, and wonderful customer service. The staff were very attentive and nice. We spent 4 days here and while the rooms were small, that was par for the course for hotels in Madrid. Close to all the nice restaurants in the area as well! I liked that this area was especially quiet and calm- it was not noisy at all. Hope to be back soon.