Hotel NH Collection Madrid Suecia

We absolutely loved our stay at NH Collection Madrid Suecia! The rooms were cosy, super clean, and really comfortable — just what we needed after a long trip. The breakfast was amazing, with a big and tasty spread that kept us full for the day. The location couldn’t be better — right in the heart of Madrid, close to all the key tourist spots, and surrounded by great restaurants just steps away from the hotel. A huge thank you to Marta, who kindly arranged an early check-in when we arrived completely exhausted. She said she would try and took no more than 5 minutes to give us one for a nominal price. Also, on the day of our check-out, we were unaware that the city roads were closed and we were struggling to get an uber to the train station. Isabelle went out of her way to help us get a cab. Without her help, we would have not made it to the station and got our train. They both made our stay extra special. We couldn’t have asked for a better experience — friendly staff, great location, and wonderful service. We’d definitely stay here again next time we’re in Madrid!

I recently stayed at this hotel and overall had a great experience. The breakfast was absolutely delicious with a variety of options every morning. I’d especially like to mention Ali from guest relations , he was super nice, welcoming, and incredibly helpful with recommendations and any questions I had. Daniel and the rest of the hotel staff also provided great service throughout my stay and were always attentive and friendly. Khalid from the hotel restaurant was also very nice and helpful.|The room itself was clean and comfortable, although it was a bit small. Still, the excellent service and delicious breakfast definitely made the stay enjoyable!!|Great , calm location.

This is was our first trip to Madrid, so I spent a fair bit of time researching hotels and this looked pretty good. I was wrong, it I turned out to be excellent, truly one of the best hotels we’ve stayed in. The staff make it so, they are top notch.||We were greeted at reception by Marta, she was friendly, professional and really took the time to make us feel welcome. She is the perfect person to be your first point of contact on arrival. All the staff maintained this friendliness and professionalism throughout our stay. Marta always had a smile and greeting when we passed by reception.||The room was huge, slightly larger than the first apartment I had in Liverpool in the late 70’s. The bed was a super king, six pillows. so comfortable!||Lots of closet space, we were staying for four days, so the boss brought enough clothes for a fortnight and there was more than enough room for everything. The aircon is silent and works perfectly, always a plus.||The bathroom was really spacious, (you’ll need a map) it had the most amazing rainfall shower. It was stocked with all the bells and whistles, the boss gave the hairdryer 10 out of 10, a major plus, apparently.||We were celebrating our wedding anniversary and requested a room with a nice view, we weren’t disappointed and (as the photo shows) a cute touch was added to the room!||Breakfast was outstanding! You literally are spoilt for choice. The staff were tip top, we were offered omelettes, poached eggs and a local egg specialty etc. The buffet was presented perfectly and the staff truly couldn’t do enough to help, outstanding, top marks all around! To top it off, the coffee was aces!||We ate at the restaurant in the evening (I reviewed that separately) needless to say that reached the same high standards as the rest of this amazing hotel.||We went to a local bar on our last evening to watch the Liverpool match but it was full, so we came back to the hotel and watched it online. We had to order room service and the food was really, really nice. The chef’s pasta was perfect as was the burger, and the young lady who brought our food was really friendly and not phased by a couple of oldies cheering on their team!||The hotel is quiet yet has a really nice atmosphere, beautifully decorated and it has the most amazing sweet smell in the foyer, it reminds me of the hotels in Abu Dhabi.||You are a ten minute walk (in any direction) to some of the most amazing sights of Madrid and less than five minutes to a Metro station (we mastered the Metro system almost immediately, easy peasy) it is a perfect location to explore this beautiful city!||My wife and I have traveled together as a couple (and as a family) for over forty years and I would place Madrid in our top five places to visit, we will return to this beautiful city and when we do we will stay at this amazing hotel, it’s up there with the best we’ve stayed in!||A big thanks to all the staff here (especially Marta) you helped to make our trip both memorable and stress free! Thank you all so much! It really is appreciated!

I would highly recommend this property if you are looking to stay at customer service-first hotel in a central location close to most touristy spots. We arrived at Madrid at 9am which seems to be a popular time for most flights from North America. Arriving this early was always tricky as our hotel check-in was at 3pm and we had a long delayed overnight flight. However, Marta at the front office was extremely kind in helping us with an early check-in. We travel very often to all kinds of places but getting an early check-in was never an easy option. A huge thank you to Marta for her empathy and kind service. The rooms at the hotel were ultra clean and very premium. Our stay the hotel was extremely comfortable. The breakfast was fabulous and their spread just spoils you for options. On the morning of check-out, there was a marathon that we were unaware of. We had to reach the train station but there were no Ubers or Taxis. Isabella from the front office went above and beyond to help us get to a location where we could find a taxi just in time. She had no reason to go out of her way to help us out but she still did. Really really thankful for her service and her dedication to help us till the end. I will highly recommend the stay here and will definitely come back. Thank you once again, Marta and Isabella!

We booked two rooms with a view - the rooms are spacious and comfortable.||The reception team were very friendly. We didn’t have breakfast included and the buffet was about €23 each. Instead one of the mornings we had breakfast in the bar which was fine and much better value. There are lots of places to get breakfast close by. ||We had tapas in the restaurant one evening too which was good. The restaurant was always busy and seemed to be a bit of a location as was the rooftop bar. ||Location wise the hotel is in a great place right in the centre and is down a quiet street next to a theatre. ||I would definitely recommend as a great location for a visit to the city. Madrid is a fantastic city to walk around too.

Stayed here late last year with my wife before a work trip in Sevilla. We had a great time and the staff was fantastic! Our room was large, quiet, and very clean. The restaurant was one of our favorite for breakfast and late night drinks. Although the roof was a little too high energy for us, it seemed really cool if you are into that. |Overall, great location, staff, and service.

Great location for museums and central Madrid. Very near airport bus and metro. Super quiet room even during recent national holiday. But lobby atmosphere lively. I’m here now. ||Breakfast was delicious and abundant with good bread fruit hot and cold offerings. Staff is so helpful and friendly—offered good tips during national holiday and always smiling and asking if they can assist. Recommended a pizza place around the corner that I plan to try before I leave. ||I was very pleased with this hotel I had picked purely on location and that was indeed excellent but quality was high. I did not use gym or roof bar so I can’t speak to those

My experience at this hotel was truly amazing. First of all, the service was beyond expectations. The staff was always attentive and dedicated to making our stay as comfortable and smooth as possible. A special mention to Ali and Dani G, who were incredibly helpful and polite, and played a significant role in enhancing our overall experience. As for the location, it’s absolutely perfect! The hotel is centrally located, close to many tourist attractions and essential facilities. The easy access to public transportation made it incredibly convenient to get around the city. If you’re looking for a place with excellent service and a strategic location, this hotel is the perfect choice!

This hotel was great! We spoke enough Spanish and they spoke enough English to make all interactions great. The bellman was fantastic. He gave us a rundown of the entire area. Where to eat, places to see. Kept giving us complimentary champagne. I know he was working for the tip, but it was authentic help and appreciated. He had our room cooled down to freezing, which was great when it was so hot outside! The room was great and the AC was a godsend. We had an issue with our travel agency and our train tickets. The front desk and concierge sat with us, made phone calls for us, spoke to agents for us, and solved our problem within the hour! Got our train tickets reissued and printed for us. The breakfast and breakfast service were amazing. Food was great and a wonderful way to start our day. Wonderful coffee.

This hotel is an amazing boutique hotel and with a great rooftop. The staff here is super friendly and attentive, they answered all of our questions and had great recommendations for things to do and places to eat. Will definitely be visiting again. Please keep up the great experience!

My wife and I started our ten day vacation in Madrid and this was the first of three NH hotels we stayed at. First off, the hotel is near all the action and we got free water and chocolates every day about 3. A nice touch. Great help at the desk and the breakfast was fantastic. I got a fresh omelet every morning, just amazing. Lots of coffee and fruit and ham and just all good stuff. This place is near a lot of great restaurants, I would try Casa Toni and get the sweet breads. They are fantastic! The room was clean and everything was fantastic during our stay.

My first time in Madrid, Spain. I'm so glad I stayed in this hotel, it was a walking distance to the metro, shops and restaurants were abundant! The free breakfast was amazing and the views at the popular skybar was incredible!

This is a very solid hotel, centrally located, with very helpful and responsive staff. I would recommend it to any visitor to Madrid.

Stayed at this Hotel during our last night in Madrid and was really pleased with the service. The hotel is nicely located in the heart of the city center , next to really good restaurants and bars. It has a lounge on the first floor, a underground bar , a restaurant and a rooftop terrace. Check in was fast and easy , our room was modern and spacious. Nice touch of complimentary nespresso coffee , water and infusions. The lobby lounge gets really busy at night , lots of people like to mingle and sip on cocktails from 8-11pm. All the staff are very polite and attentive and make sure you have a satisfactory stay. This hotel is definitely not cheap but is worth it. If you are driving and park at Plaza Cortez Garage about 3 minutes walk from the hotel, tell the front desk so you can receive a discount.

NH Collection is a beautiful, modern hotel located down the street from the Circulo Bellas Artes building (near Banco de España metro station). Service: The staff is very friendly and check-in was quick and easy. One of their staff took our suitcases to our room then showed us the mini bar and how to use the coffee machine. They called me a cab the next day and were helpful. Room: The beds were very comfortable, the hotel was clean and quiet and the shower was big and nice as well. It was spacious and they had shampoo and lotion in the bathroom which I've noticed is not standard in a lot of Spanish hotels. Food: We got to the hotel after 10 pm yet we were still also able to eat dinner at their restaurant, which was excellent food. We had a few glasses of rioja then split the salmon with onion and tomato and the rice with asparagus and prawns. We had brunch the next day which is served from 8 am-12 pm buffet-style. There was a wide selection of food including pastries, made to order eggs (you pick out veggies and meat in a bowl then give it to them), meats and cheese, mini sandwiches, tortilla de patatas, beans, fruit and a choice of different teas, coffee and juices. I would definitely stay here again if I'm ever back in Madrid!

The staff at this hotel were extremely polite and helpful in navigating the area. They spoke good English, as well, and it felt like they were giving you their undivided attention. The rooms were clean and had a nice setup. The chocolate was a nice little touch also. A shirt must have called out of my suitcase and the housekeepers were kind enough to fold it and put it on the nightstand by the bed. Upstairs, on the top floor, there is a bar that allows you to overlook the city. The view is beautiful and I highly recommend going to see it. Breakfast was good also. The buffet wasn't super extensive, but had enough options. The staff also offered to make you omelets, if requested. There was traditional Spanish breakfast food and traditional American breakfast food, which allowed you to try something new or to stay in your comfort zone. Overall, I suggest staying here as the service is exceptional!

A great hotel in a great location. We arrived earlier than the allotted Check-in time and they were able to accommodate us. The staff is friendly and they offered to carry our bags up the stairs. The facilities are well furnished, clean, and modern. The amenities like luxury soaps, candies, water with lemon add a nice touch. WiFi is free which is a huge bonus when you're traveling. The hotel bar supposedly has the best cocktails in the neighborhood. Will have to check out!

Great way to start our day in the breakfast cafe. Really impressed with how many options, how bright and cheery it is walking in and very nice waitstaff.

I'm in love with NH Collections! Always very clean, friendly and never disturb you. You will be really pleased with services of the hotels NH. Highly recommended

Stunning hotel lobby and completely updated guest rooms. The staff was friendly and helpful. We had our luggage in "2 minutes" from Daniel. We had at least a queen bed, maybe a king, and slept like babies. The shower was amazing with a huge rain shower head plus a wand with various settings and the tub even had a small wand. There was a segregated room without a door that had an oversized chair that pulled out to make a 3rd bed. The snack and drink bar was clean and stocked full. It is on a quite street right in the middle of the city, mere blocks away from key tourist points in Madrid and close to travel tours. We loved our stay and when back in Madrid would definitely return.