Hotel NH Collection Prague Carlo IV

I love this hotel. This is my fourth stay and two of the associates recognized me when I arrived. The manager, Martin, is extremely invested in each guest. The rooms are comfortable and have AC which is appreciated. The building is stunning, not to mention the incredible history. The day spa is my favorite part, free for guests. When I stay here, I feel like a princess and this hotel is my castle. Recommend for anyone traveling to Prague.

We had an amazing stay at this hotel – the facilities were great, and the staff couldn’t have been more friendly and helpful. Our room was really cozy, and the mattress was super comfortable with soft, smooth linens. We also liked that there were a few different pillows to choose from, which made sleeping even more comfortable. The sound insulation in the room was excellent – we barely heard any noise from outside, which made for a very peaceful and relaxing stay. There are several lifts in the lobby, so we never had to wait long for one, even during busy times. The spa area was clean and had a very calming vibe. We were given towels and sheets to use in the sauna, which was a nice touch and made everything feel well thought out. Our room was cleaned every day, and we were really impressed by the attention to detail. All the staff were friendly and helpful throughout our stay, especially the young lady at reception (sadly, we didn’t catch her name), who was particularly kind and welcoming. We honestly recommend this hotel to anyone visiting the area – it was a fantastic experience from start to finish. Thank you again from Julia and Nicholas. P.S. A huge thanks for the birthday cake – it was such a lovely surprise, and we really appreciated it!

If you’re planning a trip to Prague—whether for a quick getaway or an extended stay—I can’t recommend this hotel enough. The property itself feels like an attraction, boasting breathtaking architecture and intricate interior design details that capture the city’s charm. Breakfast each morning was a delight, complete with a harpist creating an elegant atmosphere. Dining at the hotel was equally exceptional, with dishes that impressed in both presentation and flavor. Most evenings, a pianist performed in the lobby, providing the perfect backdrop as I enjoyed their expertly crafted cocktails. The staff went above and beyond, offering attentive service and seamless assistance with my luggage. The rooms were cozy and well-appointed, the air conditioning was a welcome comfort, and the bathrooms were stocked with every essential. This hotel truly made my Prague experience unforgettable.

I highly recommend this hotel for several reasons. The location is excellent: close to the city center, yet away from the hustle and bustle. It’s also just a short walk from the train station, where the Airport Express arrives, providing convenient access to the international airport in about 30 minutes. The building, once a bank, still has a visitable vault, but has been completely renovated. Fresh flowers and live music (piano, harp, guitar) create a particularly pleasant and relaxing atmosphere. Breakfast is exceptional, in true NH style. The staff is very kind and helpful. We were kindly upgraded to s superior room. In particular, the customer relations service was invaluable in helping us plan our long weekend in Prague, with advice on cultural visits and other personal needs. The rooms are comfortable and well cleaned. The SPA is included in the price and offers a gym, swimming pool, and Turkish bath; other services are available for an additional fee. Not a big Spa, but nice.

NH Collection Prague Carlo IV is a beautiful hotel in the heart of Prague, just a short walk from the train station, Wenceslas Square, and Old Town. The location makes it easy to explore while still offering a sense of calm once you’re back inside. The staff are very professional and genuinely helpful, making the whole stay feel seamless. Rooms are well kept, comfortable, and carry that classic European style—clean design, quality beds, and modern bathrooms. Breakfast stands out with a wide range of fresh options, and the restaurant and bar have a stylish atmosphere that fits the building’s historic character. The wellness area, including the pool, sauna, and gym, gives you a welcome chance to unwind after sightseeing. Overall, it’s an elegant property that balances history with comfort. Well worth the visit if you want service, location, and a touch of classic Prague atmosphere.

Beautiful property, charming staff. We were treated to an upgrade which made our stay even more memorable. The beds are very comfortable and the hotel is spotless. The breakfast available has everything you could want and they even packed us a takeaway meal for our early morning departure. The hotel is also very close to a trams stop, a great location.

I would like to thank Yosif, Christina, Arten, Daria (Service), Alex (Spa). From check-in to check-out, amazing customer service. Total assistance, tips & guides about Prague. Personally I would rate this hotel 5 star. Its location, structure makes its history live thru its undeniable superb guest relations and customer service. This experience will be one for the book to make sure I will come back where it feels like home. Once again, thank you so much!

Excellent Stay with Exceptional Service! I had a wonderful experience at this hotel, and I would like to extend my heartfelt thanks for the amazing room upgrade. A very special thank you goes to Ms. Lenka, who went above and beyond to make my stay truly memorable. She personally ensured that all my needs were taken care of with such kindness and professionalism. Her attention to detail and warm hospitality made me feel truly welcome and valued as a guest. I deeply appreciate her efforts and the exceptional service provided. I highly recommend this hotel for anyone looking for comfort, great service, and a personal touch that makes all the difference.