Hotel NH Collection Roma Fori Imperiali

One of the absolute highlights of this stay was the staff — truly exceptional. The team is consistently described as friendly, helpful and eager to assist with recommendations, directions, or any requests. In particular, Francesca stood out for being kind, efficient, and incredibly helpful — making check-in smooth and offering excellent local tips that enriched the trip.|Summary|✔ Excellent central location — walking distance to major Roman sites.|✔ Friendly and attentive staff, with special thanks to Francesca for her exceptional service.|✔ Clean, comfortable rooms and a nice breakfast selection.|✔ Great value for money in Rome’s historic center.

Reviewing the Rooftop bar and not the hotel. Service and location are perfect. The view from their terrace is stunning. I am a regular (once per year) to enjoy a drink in their terrace. Staff is nice too. Price. You did renovations and we can see it from the price increase. A bit too much. A cocktail is 25 eur and the water 6. At least serve a better apero to justify such an increase of price. Of course i will be back. The view is just incredible.

We had an amazing stay. We arrived very late, the Check-in was easy and fast thanks to Albert. Our room was very spacious and nicely furnished. The welcome present was very nice. The breakfast was fantastic, the view as well. A special thanks to Rona, Arianne, Ella and Erdie for the great service. The location of the hotel is great, directly in the center. Colosseum, Pantheon, Trevi Fountain is in walking distance. We will come back.

Francesca at the front desk of NH Collection Roma Fori Imperiali truly made our stay exceptional. From the moment my wife and I arrived, she provided a seamless and efficient check-in experience. Even before our arrival, Francesca had already taken care of all my requests, including securing dinner reservations, which made our trip feel effortless from the start.||To our surprise and delight, she also arranged a room upgrade, which immediately set the tone for a memorable stay. Francesca genuinely cared about our experience and went above and beyond to ensure we made the most of our time in Rome. She thoughtfully highlighted the hotel’s excellent amenities and its perfect central location, making it easy for us to experience everything this incredible city has to offer.||Francesca is a true hospitality ambassador, and I am very grateful that she was the associate we interacted with. Because of her outstanding service—and the hotel’s unbeatable location—I highly recommend NH Collection Roma Fori Imperiali.

I don’t think I have received my money’s worth from NH Collection’s hotel at all. It played a great job in wrecking my nerves throughout the entire visit. The rooms we have booked were pretty big and comfortable for European standards- which shouldn’t be surprising considering they were one of the most expensive in the whole city- but that’s about it. The staff is so disrespectful and under qualified it actually drew me insane, especially at breakfast where I was trying to keep it nice and peaceful with my dietary preferences but ended up waiting an hour on end for a super simple order and receiving annoyed attitude. The starters they fill the table with are so terrible; the juice is not fresh, there is only one option of bread which I was not a fan of, the fruit was so mushy tasteless every single day- like it had been waiting in the basket for about a week before our arrival. Ordering from the a-la carte menu, the waiters were obstinately rude and almost always confusing. I stated I wanted unsweetened plain Greek yogurt to which they brought me sweetened yogurt and when I complained, they explained that they in fact did not have plain yogurt but they served plain yogurt to a family member of mine! On another occasion, I tried ordering avocado toast with smoked salmon and poached egg and received it with some guacamole spread under the avocado slices and creme fraiche on the egg. Having disliked it, I ordered the sandwich without the guacamole and the cream and here is what I received: 1- No avocado slices, extra cream 2- No avocado slices again, half a slice of smoked salmon only, guacamole on the side 3- refused to remake my sandwich, ended up sending me a whole board of salmon and avocado instead which was… interesting to say the least. I could have assembled my own breakfast if I hadn’t paid so much for a mediocre breakfast buffet, I assure you. And not mentioning the terrible wait between each step! I was practically refusing food by the time my order was complete. The waiters were whispering things among each other, obviously mocking us and our supposedly large orders. One of the waitresses kept playing with her nose and the thought of holding the teapot she brought to our table made me gag. My mom’s caprese salad had a hair in it. The vegetable omelette was the nastiest egg concoction I had ever put into my mouth and the cheese platter tasted terrible. What do they actually fry the food in? Margarine? I don’t know, it sure isn’t butter. You can probably tell i was NOT a fan of the staff nor the breakfast. at least the location was decent, surrounded by a vast majority of the monuments. If you like the sound of that and are not a big breakfast person, you might consider this hotel but I would personally stay away.

Unbeatable Location & Exceptional Service — A Perfect Roman Stay!!! NH Roma Fori Imperiali exceeded all expectations. The location is phenomenal—central to Rome’s history, culture, and architecture, with iconic sites and even the Vatican just a short walk away. A special thank you to Emanuela and Alexandra, whose thoughtful itinerary planning and walking tour recommendations made our trip truly unforgettable. John and Jake, the doormen, were consistently welcoming, proactive, and incredibly helpful. Outstanding hospitality from start to finish—highly recommend this hotel to anyone visiting Rome.

Very high quality and standard of service. Incredible location. Breakfast on the roof is excellent and well worth paying for in advance. ||However we were assigned a suite on level 5 which is the top level underneath the roof bar. The roof bar plays music with a really deep bass beat until 11pm which was very loud. If you like to get to sleep before this time then would recommend requesting a lower floor.

NH fora imperiali is the best five stars hotel we stayed in rome, better than our last stay in St regis regarding room, staff and food. Beautiful view of the cake across the street rather than the bus terminal from St regis. Very central to all and I mean all attractions and sites less than 2 miles except the Vatican and St peter's. General manager Amira Imbaby is outstanding professional that made our anniversary and my wife's 75th birthday memorable and eternal like rome. Never miss breakfast on the roof will brighten your day.

Located in the heart of Rome, this place was such a great location to stay at! It's near everything you want to see in Rome. We absolutely loved staying here! The staff made us feel welcomed and the valet helped us navigate to a great parking spot. We will definitely stay here again!!

I left this place without staying because of rats. Droppings on the floor; the smell of rat everywhere. There were also smears on the walls of what looked like blood. Couldn't get out of there fast enough. But I had to go back for dinner at their rooftop restaurant. Also awful--over-priced, poorly-prepared food, dismissive service, and a huge amount of terrible music and noise. Go somewhere else.

Amazing service. The staff treats you like you're the only one on the property. Fantastic location and service. Very impressed!