Hotel NH Collection Taormina

We stayed at the NH for a week in July & could not have had a better experience. Rooms were beautiful (especially my elderly dad's that was a Superior Room for single Use & turned our he was allocated a room with an amazing view of Taormina (Superior Room with a View?) really lovely and very much appreciated. Breakfast was great & we really enjoyed this every day. ||Location fabulous, very close to the main street through the town so perfect for my dad who wasn't able to walk for long periods. The pool was lovely (a little chilly but very welcome in the July heat) although if you want to avoid direct sun then get there mid-morning to ensure you get a sunbed under shade as the pool terrace is a proper suntrap.|Rooms were super nice, tea & coffee facilities, great large beds, well appointed bathrooms, quiet, felt luxurious.||But what really, really made our stay was the service, all the staff at the hotel - both in reception (shout out to Alberto!) & at breakfast or at the pool or rooftop bar were super. It's the first time for a long time in a five star hotel where I have thought service was actually 5 star level! My dad made sure he tipped everyone when we left, and this wasn't something he would usually do.||Everyone could not have been more helpful or friendly & accomodating, and this was especially appreciated with my dad - the concierge looked after his wheelchair & brought it out for him at a moment's notice whenever we needed it. They recommended excellent restaurants & at one point even called a place they knew to ensure they could make soup especially for my dad who was struggling to eat. I know my dad thought it was terrific and had a great time. ||This was so important to us as my dad was terminally ill & sadly passed away in Sept - going to Italy was one of the last things he had wanted to do & in the two months after we returned he often talked about what a fantastic time we had had there & how much he had enjoyed the trip & the hotel but most of all everyone at NH Collection, and becasue of this it is a trip we will never forget & I cannot thank you all enough.||I would not hesitate to recommend this hotel, truly fantastic.||PS Recommendations to managment: I really think more could be ,ade of the rooftop bar - at a minimum more seating! Plus it would nice to have a bar in the main reception area :-)

I can’t say enough praise for this hotel. We came from another Taormina hotel so could compare both and this one blew us away! We would stay here again 100%. Let me start by saying our room was upgraded on arrival. They danced attendance on us like we were royalty. Alberto was very kind and informative as well as Giovanni. The top notch service was performed constantly by Angelo. He was always there to help with a smile. The hotel itself is very updated and luxurious. The rooms were incredible with a large deep bathtub and two sinks. We were upgraded to a suite and had a huge backyard with our own jacuzzi and lounger bed. It was incredible! The breakfast buffet was excellent and nicely priced. The service was on point 100% here. I have nothing bad to say. If you are torn on where to stay in Taormina this is the place!

I can’t say enough praise for this hotel. We came from another Taormina hotel so could compare both and this one blew us away! We would stay here again 100%. Let me start by saying our room was upgraded on arrival. They danced attendance on us like we were royalty. Alberto was very kind and informative as well as Giovanni. The top notch service was performed constantly by Angelo. He was always there to help with a smile. The hotel itself is very updated and luxurious. The rooms were incredible with a large deep bathtub and two sinks. We were upgraded to a suite and had a huge backyard with our own jacuzzi and lounger bed. It was incredible! The breakfast buffet was excellent and nicely priced. The service was on point 100% here. I have nothing bad to say. If you are torn on where to stay in Taormina this is the place!

We had an outstanding stay at NH Collection Taormina. From check-in to check-out, the service was excellent. A special mention to Giovanni, Clarissa, and the entire reception team for their professionalism, warm welcome, and incredible attention to detail — they truly made us feel at home. Angelo, the porter, was also super kind and efficient, always ready to help with a smile.|Our room was superb: extremely clean, comfortable, and offering breathtaking views of both the city and the sea. It was everything we could have wished for. The location is also perfect — just a few steps from the main street, full of restaurants, shops, and lively atmosphere, yet the hotel remains peaceful and relaxing.|The breakfast was excellent, with plenty of choice and attentive service from the staff. We also enjoyed a romantic dinner on the terrace — delicious food paired with stunning views made it an unforgettable experience.|Overall, everything exceeded our expectations. We will definitely return and highly recommend this hotel to anyone visiting Taormina.

We had a wonderful stay at NH Taormina. The most important highlight was definitely the staff! Everyone, from the front desk to the breakfast team, was incredibly kind. Angelo, in particular, was so kind, polite, and helpful. All the best to you and your family, my friend! The room was really comfortable, and the swimming pool had a great view and was a good size. The breakfast was wonderful! When I had a medical emergency, the NH staff were incredibly friendly, allowing us to do a late check-out and safely storing our luggage. The location is perfect, right near the main street. They have a partnership with a nearby parking garage that works perfectly. They also have another partnership with a truly great beach club that provides a shuttle service. I recommend both! It was a perfect stay.

Excellent hotel centrally located in Taormina. Very clean, beautiful room with a comfortable bed and a nice bathroom. Gave 4 stars for the room because it was a very tight layout with luggage storage in the small bathroom. For reference, we had two medium-sized bags, one carry-on and two backpacks. The pool and gym were amazing. The staff were so welcoming and kind. The breakfast was good. Highly recommend this hotel.

Location is great, right behind the Main Street Corso Umberto. The staff were very friendly and they went out of their way to help and make us feel comfortable. The view from our room was amazing, directly looking at the Teatro Antico di Taormina. Great stay!

Great Hotel with huge rooms. Location perfect, nice and close to the centre a short stroll away. The young girl at the front Desk Eleonora was a gem. She gave us great local Sicilian restaurant recommendations and local attractions. She was spot on with all of them. Super helpful and very attentive to our needs. NH Collections take note staff like Eleonora are hard to come by don't lose her to your opposition.

Modern hotel with friendly staff. The beds, towels and toiletries were ok. There was good closet space. The room cleaner managed to get conditioner into the shower gel. There were design issues: not enough electrical outlets- almost none without unplugging a lamp. The electric kettle had a cord so short that it was hard to use. The bathroom had glass walls that were translucent from knees to head- not appealing and leaks light into the bed area, which can disturb a sleeper. The breakfast buffet was good.

Don't stay here if you don't have to. For 700 euros a night, it's a rip off. The rooms are as big as a closet, the beds are uncomfortable, and the cleaning staff is lazy and disappointing. Our maid service would forget to clean our room, not change dirty towels to clean ones, wouldn't clean the floors, or wouldn't change our cups/spoons for days unless harassed to do so. To prove a point, we left our dirty towels OUTSIDE the room in the hallway and the maid brought them BACK in the room from off the floor. Ridiculous! Furthermore, the staff was confused except for 2 employees. We had major issues at check-in where one employee said one thing and the next contradicted what the former said. Very unorganized, dirty hotel for a high price. Wouldn't stay again.

This hotel is an upscale hotel up the mountains of Sicily's Taormina coastline. It has a beautiful view with many accommodations. The room was perfect. It had an amazing view with a few nice luxuries. If you're looking for luxury this is the place. It offers a nice typical European breakfast. It also has a spa and gym. Parking is not provided, however there is a parking garage a few blocks from it where you can park for 30€ a night. The parking garage provides a shuttle to the center of town and there is about a 5 minute walk from the center of town to the hotel. If you're looking for something romantic, this is definitely the spot. My husband and I chose this hotel to make a quick getaway/staycation for our anniversary. It was definitely worth it. I highly recommend it!

Excellent hotel, excellent location. Just a few minutes walk to Taormina's Plaza IX Aprile and Corso Umberto. The service was great; everyone from the breakfast crew to reception was professional and very friendly. The hotel is very trendy, edgy and with a fabulous pool overlooking the city. It also has, arguably, THE best view of Taormina from the 7th floor bar. The standard king room without a view isn't that big but the bathroom takes up half the room which I really liked. Big thumbs up for the professional blow dryer. They don't have irons/ironing board in the rooms, but have a designated room on the first floor. The breakfast runs until 11 am and the buffet is quite abundant, not to mention the free prosecco. Need I say more? If you have a car rental, the fee is 30 euros/day to park at NH. Highly recommend this hotel.

Our experience at this BEAUTIFUL facility was over the top!! We cannot thank our Gabrielle for all of her assistance in ensuring that the transition of getting us set-up in our room was a smooth process. And such a PROFESSIONAL team!

Beautiful upscale hotel. Great location! Just a very short stroll to amazing shopping &eatries atCorso Umberto, walking distance to the Ancient Theater, & cable car to beach. Hotel has an amazing rooftop pool! Very clean hotel, rooms nice! 4 stars because food at hotel restaurant was terrible & wait staff rude. Front desk staff very nice & very friendly!