Fenny C.
Yelp
We booked this hotel via American Express travel, autograph collection.
Parking: Valet only in and out privileges $40/night.
When we arrived, there's 3 valet people there, but they all looked confused. There's 2 ladies still waiting for their car, dont know how they were waiting.
Then, we have to ask for help for them to actually come to us to help valet our car.
Ps: they do everything via text to your phone number. It says valet is from 6:30am-11pm. So we asked the receptionist, she said if you need before, just let them know in advance. They will bring and park the car in the front, and get the key with receptionist. Same if you need service after 11pm, just park the car outside and give the key to the receptionist.
As promised by amex, we got our:
Must book your hotel via Amex travel, and pay with your amex card.
- early check in
- late check out 2pm or after if needed
- room upgrade
- $250 dining spa credit
- daily breakfast for 2 $30/person
Complimentary:
They give you Complimentary bottle water everyday, and if you need more, there's plenty in the gym.
Pool:
So many kids and family were there. So kinda loud.we didn't get a chance to enjoy the pool. You need a your keycard to get in.
Gym:
Standard machine.
Some stained towels that were not sanitary for us.
Restaurants:
Breakfast:
All food are amazing. We have to admit that.
Since we've been getting our complimentary breakfast there, the food are very good considering.
In 3 days, we had the steak burrito, side fruits, side bacon, side sour dough w jam and butter, coffee w almond milk, French toast which is the most fluffiest pancake I ever have. Then we also have acai Bowl, grapefruit juice, and avocado toast w smoked salmon. Delicious.
And the evening at lounge, we had:
Espresso martini
Chantilly cake.
The cake was ok, kinda too dense and sweet.
On the last day, since we still have some credit for food and beverages, we decided to get some pastry from their cafe to go. They did not bake the pastry themselves for sure, because they took them out of a box when they refill the display.
The only one issue we have was:
The service is super slow from the restaurant to car valet. The ppl in restaurant keep talking among themselves while all the guests kept trying to get their attention.