Hotel Nikko Kanazawa

Overall we had a very good stay here. The hotel is modern and in an excellent location, and breakfast was fantastic. However, staff service can be improved. We arrived to the hotel one hour before checkin time, and to our surprise - an assertive bellboy physically blocked our access to the reception, claiming that we cannot checkin before checkin time. Fortunately, a few minutes later he wasn’t paying attention and we managed to access the receptionist - who was very kind and happy to check us in as our room was already ready. |Breakfast selection is fantastic and everything we tried was great. However, with breakfast ending at 10AM - every morning at 9:45 the restaurant staff start putting pressure on you - reminding you every 5 minutes to end your meal, cleaning around your table and basically making you feel uncomfortable to stay there any longer. This felt completely out of place for a top class hotel. |The hotel lacks an onsen and laundry machines that are common in most hotels in Japan, but we knew this in advance so it wasnt a big issue.

With its location just opposite the station this hotel exceeded our expectations. The lobby area is beautiful and check in staff are very helpful, as indeed are the rest of the hotel staff. The room Itself was large with great views to the sea in the distance (28th floor). Lovely toiletries supplied (L’Occitane) plus pj’s, slippers and all the other bits one comes to expect in Japan. Breakfast was adequate (didn’t quite meet Western expectations). I would have no hesitation in recommending this hotel.

Excellent hotel, and I would definitely recommend it. I booked a Suite Twin Room and it was great, at the 27th floor. The suite was huge and very comfortable, and it was always super clean. I loved the bathtub; it was really relaxing after long tour days and trains at the gym (there’s no gym at the hotel but you can buy day passes for 2200 yen to go to the gym the building next door, connected to the hotel, which was great). The mini fridge was also nice to store some fruit I bought at the local market, and the beverages inside are included in the price, although I only had water. The breakfast buffet was very good (there’s also a Japanese option but I didn’t try it). It closes rather early (10:00 but you need to arrive the latest at 9:30); I believe that could be extended until 10:30 or 11:00, honestly. The staff was top notch, though (at the reception and at the restaurant; never saw the cleaning staff but they did a wonderful job). The hotel is also conveniently close to the train station, and since most of your tours (if not all) will probably start rather early there, it’s very practical.

⭐️⭐️⭐️⭐️⭐️ Excellent Stay at Hotel Nikko KanazawaI recently stayed at Hotel Nikko Kanazawa, and it was an exceptional experience from start to finish. The moment I arrived, I was impressed by the hotel’s elegant atmosphere and warm hospitality. The location is perfect—right next to Kanazawa Station—making it extremely convenient for travel, dining, and sightseeing.The room was spacious, spotless, and beautifully maintained, offering stunning city views both day and night. The bed was incredibly comfortable and ensured a restful sleep after a long day of exploring Kanazawa.Service throughout the hotel was outstanding. Staff were friendly, professional, and always ready to help with any questions or recommendations. Their attention to detail truly elevated the stay.Overall, Hotel Nikko Kanazawa exceeded my expectations in comfort, service quality, and convenience. I would gladly stay here again on my next visit to Kanazawa and highly recommend it to anyone looking for a premium hotel experience.

We had a room on the 26th floor with a wonderful view of the city. The room was large by Japanese standards. Beds were very comfortable. Bathroom was stocked with many amenities. Breakfast buffet had a wide variety of western & Japanese food. There were lines at peak hours but generally the wait was short. We enjoyed the welcome drinks at the top floor bar as well as the first floor cafe.

Hotel Nikko Kanazawa is an affordable luxury 4-star hotel near the train station. The entrance hall is very grand and impressive. We live on the 26th floor with a beautiful view of city skyline. Our room is clean, comfortable and spacious in Japanese standard. We ate our breakfast at the Garden House. It is a grand dinning facility with plenty of Asian and Western food to choose from. Hotel staff everywhere are welcoming and supportive. Most of them can speak English. We enjoyed our three-nights stay in this wonderful hotel.

This was my third time to check in Hotel Nikko Kanazawa. I was so happy to stay this hotel before so l definitely chose to stay here this time. The location is the best just at the front of JR station. Breakfast was excellent with many western and Japanese foods selection. I believe it’s the highest building in Kanazawa so l can get gorgeous views from my room.

If you only need a place to stay for one night, it might be acceptable. But if you’re planning to take a shower or a bath, please read this. When we entered the first room, we were greeted by a very strong, old sweaty smell. We had to change the room — it took at least 15 minutes of standing in line and waiting. They gave us a different room on another floor. The smell there was not as intense, but it was still noticeable. In the evening, we discovered that the inside of the cupboard had a truly unpleasant odor. Luckily, we didn’t need to open it again. When we flushed the toilet, the whole bathroom started smelling like ammonia. The odor was so strong that I had to hold my breath while being inside. At least the toilet area had a separate door. And in the morning, I noticed the condition of the bathtub (you can see it in the picture). That was the last straw. Thankfully, none of us planned to take a bath or shower that night or morning — otherwise we would have had to change the room again and repack everything. They seem to be doing some visible renovation, but it looks like there are deeper problems with maintenance systems. I wouldn’t recommend this hotel. As for the service: too many staff members running around, creating more chaos than help. It felt overwhelming and frustrating rather than supportive. And one more thing: are we in Japan or not? Why does everyone in this city (including this hotel) avoid speaking Japanese? Instead, we hear English greetings like “good morning” all the time. How can we feel the authentic experience if they struggle so much to use a foreign language instead of their own?

Very nice hotel accommodations right across from the train station. We were on the 18th fl, very quiet with no street noise. Good comfortable beds, in room coffee. Hotel has 4 restaurants and a buffet style restaurant used for the main breakfast (along with lunch and dinner). Rooms are smaller than we have had in other parts of Japan but larger than European rooms we have encountered. There is an underground tunnel over to the train station should there be inclement weather. Train station has a variety of good eating and fun shops.

I was disappointed about this hotel. Location is nice, very close to Kanazawa station. The room is pretty small without surprises. However the bathroom is dated and the shower curtain has an unfresh smell. Bathtub drains slow too. Even though we joined a high-end tour, this choice was below standard. I reflected in my after tour feedback as well.

I stayed here during my 2 day trip to Kanazawa in December. The hotel was conveniently located next to the JR Kanazawa station and was only about a 5 minute walk from the station. I reserved a twin room and the room was spacious compared to the hotel rooms in Tokyo/Osaka. There was ample closet space as well. The bathroom sink is actually outside of the bathroom so one person can shower and the other can brush their teeth. I liked the little black stool next to the bathroom sink. A nice touch. I also liked the breakfast buffet at the Garden House on the 2nd floor. They had lots of varieties from peeled shrimp, quiche, Japanese style french toast, grilled salmon, croissants, congee, and many different kinds of juices. My favorite was the hokkaido pumpkin ice cream. Check-in/Check-out was a breeze and the staff was very courteous. Prices were also very reasonable and was only under $100/night. How can you beat that! The only thing that was lacking was a rotenburo/onsen. Other than that, I highly recommend this hotel.

I would give the Hotel Nikko Kanazawa 3 or 3.5 stars. Great location that is just a short walk from the train station. Nice lobby. But at the rates we paid we were surprised when we went into our room and one of the main dresser drawers was clearly broken and wouldn't shut all the way. We immediately showed the bag valet and called the front desk. They moved us to another room but it took far too long and was a real hassle. We still can't understand why they would put us in that room to begin with. If we hadn't had that experience I would give the hotel 4 stars. Also, FYI, the website doesn't make this clear, but even though they don't have a pool listed as one of their amenities (at least I couldn't find it on the English website), you can use the pool at the sports club next door for a one day fee of about 2000 yen. Not cheap.

I love this hotel. I thought I was going to live amongst bears and wild beasts. What I find is this urbane albeit very cold temperature wise that is, city. It has wonderful seafood and the people are more warm and friendly even by Japanese standards! I think this is a jewel of a city by the ocean that I would love to live in!!!!! And I travel the world over.

The stay at this hotel was pretty nice. The room and ac worked pretty well. The bed was a little hard, but not has hard as some hotels I've been to in Japan. For dinner we went to their Japanese restaurant on the 6th floor. It was amazing. It is a set menu and well worth the price. We started off with cold appetizers and sashimi. The sashimi was amazing, not really sure what I was eating with the cold appetizer but it was pretty good as well. After that we had jibu-ni which is duck with vegetables. This was also amazing. Then came grilled sea bass, this was a simple dish just a pinch of salt and pepper but it was tasty. Following that came tempura shrimp and vegetables, with rice and miso soup. And then a small desert. Over all very amazing. The rooms you eat are very traditional look and circle an outdoor Garden they have in the middle