Hotel Nikko Kanazawa

This was my favorite hotel during my 17-day trip to Japan during May 2025. Everything about this hotel was wonderful, including the smooth check-in (they let me check-in early, and the concierge was so nice to help me with my bags to my room...he wouldn't take a tip), great room with a view of Kanazawa and the mountains in the distance, friendly cleaning staff, courteous dining room staff, convenient location across the street from Kanazawa Station (including an underground route to the hotel, too), quietness of my room, and the comfy bed. I felt very safe staying at this hotel and walking outside at night by myself. I liked that they provided abundant towels, which came in handy when I handwashed several clothes in the bathtub and needed to wrap them in towels to remove some moisture before hanging them up to dry in the roomy closet. My room had a mini-fridge, which I stocked with breakfast items from the grocery store across the street in Kanazawa Station. I also liked the pajamas they provided, which were great loungewear while hanging out in my room. The bathroom was well stocked with toiletries, although I used my own products for my sensitive skin. I loved the bathroom layout! It had a separate room for the shower beside the bathtub, a separate little room for the toilet (with all the gizmos Japan is known for), and the sink/vanity area with ample storage underneath. I would stay at this hotel again if I'm ever lucky enough to travel back to Kanazawa!

The best service I’ve ever experienced at any hotel!!! My 10 year old son accidentally left his phone on a local public bus used by residents, not a city tour bus. We didn’t realize it until about an hour before we had to catch our Shinkansen train. With just a few details I could provide, a young woman named "Chang" and the front desk staff quickly contacted the bus company and miraculously located the phone. Their response was fast, precise, and incredibly reassuring. As a foreign tourist, I’ve stayed at many hotels across Japan, but this was by far the easiest and smoothest communication I’ve ever had. The location, facilities, lighting, and interior design of the hotel are all beautiful. If someone I love ever visits Kanazawa, I would happily book and pay for them to stay at this hotel myself. – From Korea

Nice big hotel, walking distance from main train station, walking with luggage no problem. Room was small. beds again hard (normal in Japan, I guess)|Clean, welcoming, very impressive entrance, very nice check in (like everyone in Japan, people are so nice) Located close to main train station makes it convenient to visit, by bus, main attractions.|Breakfast was ok, more Japanese than international options, but we are in Japan so that's ok. Well organized (like everything in Japan)

Good location near the city center & train station with a lot of foods option. Room is big and fit perfectly for 2 adults. Breakfast selection from japanese food and international food is available. The scramble eggs is perfect. We enjoyed our stays.

By far one of the best quality hotels and services on our Japan trip. Staff brought our bags up to our room upon arrival. We were given vouchers for welcome drinks which we redeemed at the sky restaurant. The hotel itself is one of the tallest buildings in Kanazawa and therefore had an incredible view. All amenities were very nice. Really enjoyed the products in the room. The bed was comfortable and clean. The only small issue for improvement was the hair dryer was quite weak and hardly worth using to try to dry my hair.

Room was clean and well organized, although not big. A special mention to the staff at the reception, who have proved very professional and very helpful, especially when we had to find a lost bag and organize the retrieval. The girl who assisted us was smart and did a great job! Our best compliments. We also tasted the breakfast, which was very good and varied.

Dear Nikko Hotel Management: I am writing to express my deep disappointment and frustration regarding an unauthorized charge of 797 SAR that was deducted from my credit card in my Booking Account without any valid reason or prior notice. This unexpected deduction has not only caused me financial inconvenience but has also disrupted and negatively impacted my travel experience. I trusted your platform for a smooth and reliable booking process, and this incident has seriously shaken that trust. I kindly request that you investigate this matter immediately and issue a full refund of the 797 SAR to my account without further delay. Please also provide a clear explanation of why this charge was made. I expect this to be resolved promptly, and I hope you understand the seriousness of the inconvenience caused. Sincerely,

The best concierge service in the world :) The team is very helpful and and always try to offer very useful restaurant information like your best foodie friends in Kanazawa. We decided to extend our stay in last minute and the team has also tried very hard to keep our unique room type so that we do not have to change rooms. The hotel is well maintained with beautiful and elegant decoration in the lobby. The room is renovated with very modern shower/bath tub and good for relax after allday sightseeing. Cant wait to come back soon :)

Very nice hotel accommodations right across from the train station. We were on the 18th fl, very quiet with no street noise. Good comfortable beds, in room coffee. Hotel has 4 restaurants and a buffet style restaurant used for the main breakfast (along with lunch and dinner). Rooms are smaller than we have had in other parts of Japan but larger than European rooms we have encountered. There is an underground tunnel over to the train station should there be inclement weather. Train station has a variety of good eating and fun shops.

I was disappointed about this hotel. Location is nice, very close to Kanazawa station. The room is pretty small without surprises. However the bathroom is dated and the shower curtain has an unfresh smell. Bathtub drains slow too. Even though we joined a high-end tour, this choice was below standard. I reflected in my after tour feedback as well.

I stayed here during my 2 day trip to Kanazawa in December. The hotel was conveniently located next to the JR Kanazawa station and was only about a 5 minute walk from the station. I reserved a twin room and the room was spacious compared to the hotel rooms in Tokyo/Osaka. There was ample closet space as well. The bathroom sink is actually outside of the bathroom so one person can shower and the other can brush their teeth. I liked the little black stool next to the bathroom sink. A nice touch. I also liked the breakfast buffet at the Garden House on the 2nd floor. They had lots of varieties from peeled shrimp, quiche, Japanese style french toast, grilled salmon, croissants, congee, and many different kinds of juices. My favorite was the hokkaido pumpkin ice cream. Check-in/Check-out was a breeze and the staff was very courteous. Prices were also very reasonable and was only under $100/night. How can you beat that! The only thing that was lacking was a rotenburo/onsen. Other than that, I highly recommend this hotel.

I would give the Hotel Nikko Kanazawa 3 or 3.5 stars. Great location that is just a short walk from the train station. Nice lobby. But at the rates we paid we were surprised when we went into our room and one of the main dresser drawers was clearly broken and wouldn't shut all the way. We immediately showed the bag valet and called the front desk. They moved us to another room but it took far too long and was a real hassle. We still can't understand why they would put us in that room to begin with. If we hadn't had that experience I would give the hotel 4 stars. Also, FYI, the website doesn't make this clear, but even though they don't have a pool listed as one of their amenities (at least I couldn't find it on the English website), you can use the pool at the sports club next door for a one day fee of about 2000 yen. Not cheap.

I love this hotel. I thought I was going to live amongst bears and wild beasts. What I find is this urbane albeit very cold temperature wise that is, city. It has wonderful seafood and the people are more warm and friendly even by Japanese standards! I think this is a jewel of a city by the ocean that I would love to live in!!!!! And I travel the world over.

The stay at this hotel was pretty nice. The room and ac worked pretty well. The bed was a little hard, but not has hard as some hotels I've been to in Japan. For dinner we went to their Japanese restaurant on the 6th floor. It was amazing. It is a set menu and well worth the price. We started off with cold appetizers and sashimi. The sashimi was amazing, not really sure what I was eating with the cold appetizer but it was pretty good as well. After that we had jibu-ni which is duck with vegetables. This was also amazing. Then came grilled sea bass, this was a simple dish just a pinch of salt and pepper but it was tasty. Following that came tempura shrimp and vegetables, with rice and miso soup. And then a small desert. Over all very amazing. The rooms you eat are very traditional look and circle an outdoor Garden they have in the middle