Hotel Nikko Kanazawa

We had a twin room which was very big and comfortable, with a huge bathroom. It is true what some reviews say that the deco is a big out of date but I think they are renovating floor by floor. In any case, the room was very clean. The breakfast is fabulous, both the buffet and the full Japanese breakfast served at table in the Japanese restaurant. I can also recommend the tepanyaki restaurant and the sushi bar in the hotel. Both of them were excellent. The staff is friendly and helpful.

I would like to extend my deepest gratitude to the Concierge Desk team, Hisae Kojima with Yuji Sangoishi, Ai Terai, Yiting Chang, at the Nikkei Hotel. Throughout my correspondence, they consistently demonstrated the highest level of professionalism, courtesy, and genuine care. Their constant availability and readiness to assist with every request – always with efficiency and a warm attitude – made my japanese experience truly exceptional. They are not only a great credit to the hotel but also an embodiment of the finest standards of hospitality and the Les Clefs D'or Golden Keys of Japan."

Our fifth hotel in Japan, all the others had excellent service. The reception as we arrived was very poor, they blocked our path to the desk. Very rude man asked what we were doing there! We had our bags and were heading to the reception, they need basic training on how to welcome guests. Bar staff & cafe staff were wonderful.

Quite a luxurious hotel for a very reasonable price. Good breakfast, friendly staff. Cons: room smelt of smoke despite being non-smoking room (this has happened to others before - got room change), WiFi in room not strong, coffee at breakfast could be better.

The incredible views from the rooms are breathtaking, perfectly showcasing Kanazawa’s charm. Its prime location makes exploring the city’s historic sites and vibrant culture so easy. The hotel has a nostalgic, old-world feel in the best way, blending classic elegance with modern comfort. Highly recommend!

Absolutely loved this hotel. I asked for a room on a higher floor when I booked to make it extra special as I was celebrating my birthday. The hotel accommodated my request and I was on the 21st floor. The view from my room was amazing. I managed to see a thunderstorm unfold, catching lightening strikes which lit up the sky. I spent a lot of time in my room purely to appreciate the view!! The room was spacious. The breakfast was delicious. The food was so nice that I had evening meals there also. The train station was literally across the road. There was a mall within 8 minutes walk. Busses, taxis, trains, etc all modes of transport were easily accessible. There were a few 30th and 29th floor lounges/bars/restaurants where I went to check out the views to the other side. The staff weren't funny with me and were very accommodating, allow me to look, sit, take photos. The cleaners were great and accommodated my timings. One morning I wanted to rest for longer so I put my DND on. They left a note saying they'd been. Later after I left, they came back and cleaned my room without my asking them to. They did a great job. I loved everything about this hotel and if I ever return I would most definitely stay here again. Thank you for the wonderful service and I would definitely recommend this hotel to other travellers.

This was my favorite hotel during my 17-day trip to Japan during May 2025. Everything about this hotel was wonderful, including the smooth check-in (they let me check-in early, and the concierge was so nice to help me with my bags to my room...he wouldn't take a tip), great room with a view of Kanazawa and the mountains in the distance, friendly cleaning staff, courteous dining room staff, convenient location across the street from Kanazawa Station (including an underground route to the hotel, too), quietness of my room, and the comfy bed. I felt very safe staying at this hotel and walking outside at night by myself. I liked that they provided abundant towels, which came in handy when I handwashed several clothes in the bathtub and needed to wrap them in towels to remove some moisture before hanging them up to dry in the roomy closet. My room had a mini-fridge, which I stocked with breakfast items from the grocery store across the street in Kanazawa Station. I also liked the pajamas they provided, which were great loungewear while hanging out in my room. The bathroom was well stocked with toiletries, although I used my own products for my sensitive skin. I loved the bathroom layout! It had a separate room for the shower beside the bathtub, a separate little room for the toilet (with all the gizmos Japan is known for), and the sink/vanity area with ample storage underneath. I would stay at this hotel again if I'm ever lucky enough to travel back to Kanazawa!

Great hotel located close to Kanazawa station, within 5 minutes walk. Service is good with friendly staff. Room is clean and well maintained, higher floor can see Mount Haku, and Mount Tateyama and the city landscape. Breakfast has good variety. Overall a good choice if stay in kanazawa.

Very nice hotel accommodations right across from the train station. We were on the 18th fl, very quiet with no street noise. Good comfortable beds, in room coffee. Hotel has 4 restaurants and a buffet style restaurant used for the main breakfast (along with lunch and dinner). Rooms are smaller than we have had in other parts of Japan but larger than European rooms we have encountered. There is an underground tunnel over to the train station should there be inclement weather. Train station has a variety of good eating and fun shops.

I was disappointed about this hotel. Location is nice, very close to Kanazawa station. The room is pretty small without surprises. However the bathroom is dated and the shower curtain has an unfresh smell. Bathtub drains slow too. Even though we joined a high-end tour, this choice was below standard. I reflected in my after tour feedback as well.

I stayed here during my 2 day trip to Kanazawa in December. The hotel was conveniently located next to the JR Kanazawa station and was only about a 5 minute walk from the station. I reserved a twin room and the room was spacious compared to the hotel rooms in Tokyo/Osaka. There was ample closet space as well. The bathroom sink is actually outside of the bathroom so one person can shower and the other can brush their teeth. I liked the little black stool next to the bathroom sink. A nice touch. I also liked the breakfast buffet at the Garden House on the 2nd floor. They had lots of varieties from peeled shrimp, quiche, Japanese style french toast, grilled salmon, croissants, congee, and many different kinds of juices. My favorite was the hokkaido pumpkin ice cream. Check-in/Check-out was a breeze and the staff was very courteous. Prices were also very reasonable and was only under $100/night. How can you beat that! The only thing that was lacking was a rotenburo/onsen. Other than that, I highly recommend this hotel.

I would give the Hotel Nikko Kanazawa 3 or 3.5 stars. Great location that is just a short walk from the train station. Nice lobby. But at the rates we paid we were surprised when we went into our room and one of the main dresser drawers was clearly broken and wouldn't shut all the way. We immediately showed the bag valet and called the front desk. They moved us to another room but it took far too long and was a real hassle. We still can't understand why they would put us in that room to begin with. If we hadn't had that experience I would give the hotel 4 stars. Also, FYI, the website doesn't make this clear, but even though they don't have a pool listed as one of their amenities (at least I couldn't find it on the English website), you can use the pool at the sports club next door for a one day fee of about 2000 yen. Not cheap.

I love this hotel. I thought I was going to live amongst bears and wild beasts. What I find is this urbane albeit very cold temperature wise that is, city. It has wonderful seafood and the people are more warm and friendly even by Japanese standards! I think this is a jewel of a city by the ocean that I would love to live in!!!!! And I travel the world over.

The stay at this hotel was pretty nice. The room and ac worked pretty well. The bed was a little hard, but not has hard as some hotels I've been to in Japan. For dinner we went to their Japanese restaurant on the 6th floor. It was amazing. It is a set menu and well worth the price. We started off with cold appetizers and sashimi. The sashimi was amazing, not really sure what I was eating with the cold appetizer but it was pretty good as well. After that we had jibu-ni which is duck with vegetables. This was also amazing. Then came grilled sea bass, this was a simple dish just a pinch of salt and pepper but it was tasty. Following that came tempura shrimp and vegetables, with rice and miso soup. And then a small desert. Over all very amazing. The rooms you eat are very traditional look and circle an outdoor Garden they have in the middle