Hotel Northbridge

Yuk! We booked a King Spa Suite. It was ABSOLUTELY NOTHING like the photo they show. It stunk. It was dirty. The old carpets had huge stained areas unsuccessfully cleaned. Paper thin walls so you can hear the neighbour clear their throat in bed. The shower was cold even after 10mins running the water. It was so gross I thought I'd catch an STD if i had a spa!

Arrived at 1245 and I was met by a rather rude big kiwi guy at reception. I was informed my room wasn't ready and when I asked when might it be I was told if I wanted an early check in (all of an hour) I'd have to pay an additional $60 to which I laughed. He said he'd call me as soon as it was ready which he never did at 1415 I returned and told it was now ready I should have charged him $60 for it being ready after my check in time. The room itself was average, the light above the basin didn’t work so you had to rely on poor lighting from the room and the basin was badly cracked BUT the worst part was when my partner picked up someone elses underwear thinking they were mine....gross! So much for housekeeping! I eventually spoke to whom I presume was the manager who to her credit cringed when I told her what we'd found and had accounted at check in. The $60 fee she said is only for those wanting like a 1000 or 1100 check in not an hour before which said alot about the guy's attitude at check in in the first place. She kindly refunded 1 nights rate and our parking $20 per night which we appreciated but they need to get rid of their current staff if they want better reviews and believe in customer service. We then went downstairs with the intention of having a drink and a feed to be met with every table being reserved for a party unless we wanted to sit outside near the kerb and traffic. We left and went elsewhere overall a horrible experience and we'll never return.

Would leave zero stars if possible the staff and management have let this place turn into one of the worst places to visit unreliable opening hours and terrible service. The hotel Northbridge could be one of the best pubs in Perth.

Can’t beat a $6 pint. Come here basically every weekend. Lots of indoor and outdoor seating areas. Great staff, cheap drinks, decent food, $2 pool table, karaoke nights. Usually bit of an older crowd but again it’s only $6 for a pint so a great place to start off the night.

Last Wednesday night, I went to the North Bridge Hotel for a friend's birthday dinner. I lost my wedding ring. I thought I couldn't find it. So I went over to ask around today and found it. Thank you very much to the staff at the front desk today!

The misses and myself stayed at the Hotel Northbridge as it was convienant for our appointment as we live 600ks away, the room was ok, they wanted and extra $20 per night to use their parking facilities that really annoyed me, we thought we would do the right thing and have a meal there, well we both got the barramundi, well they cut 1 fillet of fish in half, and I got the small one lol, pathetic, will never ever stay there again

Good location, after many years it could do with the rooms being redone, and refreshed

They are seriously taking the Mickey if they think this place resembles anything close to 4 stars as it would be lucky to pass for 3 stars.|I have been staying here of and on for 20 years and I honestly don’t believe other than carpet & paint if anything else has been touched for 20 years. |The TV is 20 years old the bathroom and toilet is 20 years so is the cupboard and table and chairs etc etc.|Cleanliness is disgusting and walls are paper thin.|Location is ok however about a 500m walk or more to restaurants and pub as the Northbridge Hotel closes on Sunday and Monday which they don’t tell you when you book.|Do your self a favour and pay and extra $20-30 a night and stay at a reputable place.