Hotel Okura Manila

Absolutely great stay with excellent staff!!! Special shoutout to Sam Garganera, the awesome concierge who made sure everything was set up and ready for me starting from the time he picked me up at the airport all the way to the room! All the staff were great at every point in the hotel. Everyone was well-dressed and well-groomed with plenty of welcoming smiles anywhere you turn. There was something specially unique and different (in a good way) with this hotel compared to equally rated ones. All the details in my room were great especially the bed and bathroom. I will be going back with my family and recommend Hotel Okura to family and friends. Highly recommend the Inoki Yu room (I hope I got the name right) with the cedar bath! I was very pleased with my stay!!!

Really good service, rooms and breakfast as always. Dean and team at the front desk are very accommodating and proactive in ensuring my stay was top notch. Only gripe is the gym which isn't 24hrs. Hopefully that can be remedied soon.

A real 5-star hotel!! Very techie! Love the room - the bathroom, the big TV that has a personalized welcome greeting, the air purifier and the beds!! Very comfy stay. Service is topnotch too!

Close to the airport with a free shuttle to the terminal you need. The rooms are amazing with toilets that lift up as you enter the bathroom it was so amazing to see, the whole room had a Japanese theme with a wooden bath tub. The breakfast had many options from sushi to pastries and standard bacon eggs and sausages if you are picky. The staff are very friendly and will always be happy to help, it’s connected directly to a shopping centre with restaurants and the airport was a 5 minute drive. There is even a spa and pool on the roof top. Highly recommend this hotel for anyone who wants wants to get a taste of Japan.

Had a long layover in Manila and decided to stay at the new Hotel Okura. The room was spacious and extravagant. Staff were nice and professional. Didn’t get a chance to see the pool but will try next time. It was a great experience.

This hotel is a luxury and modern Japanese inspired design. They have a high ceiling in the lobby with Japanese interior design and ambiance. It just looks a bit dark only because most of their outside glasses and windows are tinted but they are well-lit inside to compensate the whole place. The dining is already next to the lobby so it's not hard to find when needed for breakfast. Most of their foods served are Japanese even on breakfast but they also served few Chinese, Western and Filipino dishes too. Our room is spacious and amazing with everything high-tech so it took time for us to learn how to use them. Our room has its own coffee maker also which is very rare and my first time to encounter this and impressed. I've heard they have a great pool and gym here which unfortunately I didn't manage to use because we were so tired already and checked in late. Will update my review the next time I use them. Gladly they allow us to extend our check-out time. Overall, my family and I have a good experience here and we don't mind coming back again.

What an unbelievable experience! The staff was amazing, from the pick up at the airport to the service in the restaurant, everyone was so nice and accommodating. The spa on the pool level was such a nice treat, the Onsen bath was so relaxing, I highly recommend. My only regret was that my stay was too short. Great job!

My stay at Hotel Okura was genuinely outstanding. The staff are incredibly attentive and welcoming, providing excellent service with Jason from the Gym being a standout example. Cleanliness is paramount here, the facilities are not only very clean but also Luxurious, Gym Equipment are complete. For anyone seeking a hotel experience where attentive service, pristine conditions, and beautiful surroundings are guaranteed, Hotel Okura is an outstanding choice. I wholeheartedly recommend it and look forward to returning on my next visit.