khushal J.
Google
We booked jacuzzi room which was already expensive, room was good no doubt, but firstly during check in they took 1000 THB as deposit, and during check out they duduct 200 THB from deposit, they showed us the lipistic stain (a cosmetic product) on the bedsheet which was easily washable, but they told us they need to get it washed from outside hotel, i am surprised it is a 4 star hotel and they dont have their laundary system, i told them this is normal and easily washable, if we need to pay for bedbsheet laundary as well then why we are paying for room and the items in the room already chargeable except water and toiletries. I saw that they were taking 200 THB from another person i dont know the reason for that but i think this is the their way to deduct money from deposit. Not acceptable from a 4 star hotel.