Hotel One Shot Prado

One Shot Prado 23 is a sophisticated gem perfectly positioned in the heart of Madrid’s Barrio de las Letras. For travelers who value both location and design, this hotel is an unbeatable choice. Situated just a short walk from the Prado, Thyssen-Bornemisza, and Reina Sofía museums, it serves as the ultimate base for an art-focused getaway. The aesthetic is a masterclass in modern boutique style—think high ceilings, exposed brick, and striking contemporary art that gives the space a creative, upscale vibe. The rooms are thoughtfully designed with exceptionally comfortable beds and high-quality rainfall showers, providing a serene sanctuary after a day of exploring the city’s bustling plazas. What truly sets One Shot Prado apart, however, is the service. The staff is consistently professional, welcoming, and eager to share local recommendations. Whether you’re looking for the best hidden tapas bar or navigating the nearby metro, they ensure a seamless experience. It is a stylish, high-value retreat in the most cultural corner of Madrid.

Prior to checking in to the hotel had emailed them several times and they were very responsive.Overall, the staff was very helpful. however I had to have someone come up to check the air conditioning four times during our stay as it did not seem to be working. The first time someone from the front desk came up and said the timer needed to be reset so she did that and showed me how to do it and it was fine for a while . The next night it was so hot in the room that we were literally dripping wet. Again someone came up she said maybe the filter needed to be changed and she flipped the switch in the fuse box. A few times hit the reset button again and said it would take about a half hour to get running again. This took place around midnight I had opened the window to our small balcony to try to get a breeze. During our entire stay, there was Construction in front of the hotel even at night, so it was very noisy. in addition there were loud people walking back-and-forth in the wee hours of the morning. ||Finally, the last time I talked to one of the staff members and said the air conditioning is not working they said every time you take the room card out of the little slot, the a:c shuts off and You have to reset the unit. Had they said that the first time I would’ve left the card in the slot even when we were out of the room.||Every time one of the staff came up upon my request to see why it wasn’t working, they insisted that it was working, and that unit doesn’t make any noise, but it was working. It felt like I was being gaslighted.It was so hot in the room that I didn’t know how I was going to get any sleep. ||The staff meant well, but this ongoing issue was unacceptable.

One Shot Prado was a little disappointing, the The online photos seem to embelish the hotel, our room was a little dated. It is very well situated in Madrid a very short distance to the museums and other sites. The staff also was very friendly and helpful.

The condition of the first Executive Room was unacceptable—the floors were filthy and the pipes backflowed with a disgusting stench. Even after being moved, we were left without hot water all night. I reached out to the management for a refund or compensation, but they have ignored me for three days. Absolutely terrible service and a complete nightmare.

We stayed here for 4 nights and really enjoyed the convenient location—close to the Prado Museum, Gran Via, and Atocha Station. As first-time visitors to Madrid, we found the city incredibly walkable, and the hotel’s position on a quiet street made it even better. Our room didn’t face the road, so we had absolutely no street noise and slept very comfortably. The staff was warm and welcoming throughout our stay, which we appreciated. While we had no major issues, there are a few suggestions for the management to enhance the overall experience: 1. The room could use a fresh coat of paint—there were visible scuff and shoe marks on the walls. 2. A privacy curtain and a towel rack in the bathroom would be helpful. 3. The shower drain needs attention—it’s oddly placed higher than the floor, which caused water to pool. 4. The TV had mostly Spanish-language channels—having at least one English-language channel would be a thoughtful touch for international guests. 5. Also, bottled water was not provided in the room, which we’ve found to be a standard courtesy in most European hotels. Overall, it’s a great base for exploring Madrid, with kind staff and peaceful surroundings—just a few updates would make the stay even better.

Excellent location central to all the major museums, galleries, the fabulous park El Retiro and super tapas bars and restaurants. The room we had was spacious with a terrace overlooking the road but we didn't find it too noisy at all. We liked the style and friendliness of the hotel. The staff were very helpful.

Good location and welcoming staff. Room is bare minimum essentials, but worked well for our two night stay.

This is a great budget hotel option! Great location, friendly staff, rooms are so quiet! Bed very clean and comfortable, bathroom very clean with a great rain showerhead. There is tea/coffee on each floor. The room was a bit banged up but it was not a deal breaker. I would definitely stay there again, clean and close to everything. I stayed with a friend who has been there 5 times and continues to return. Highly recommend for a budget option!