Hotel One Shot Reina Victoria

On the booking the hotel looked gorgeous. On the outside it’s a beautiful building, very modern and small lobby. The carpets leading to the room definitely need upgrading they are thread bare and stained in areas. The room was compact but very clean. The products in the bedroom smelt beautiful. Lack of comfort with the 2 beds pushed together to make a double. The bed was extremely hard. I asked for a mattress topper which is usually what hotels put on to make a twin into a double but they gave me a sheet extra. The sleep was very uncomfortable and has left myself and my partner with back pain today. The breakfast wasn’t great either having no cups or glasses to get drinks. Then they produced cups which we had to use for both hot and cold drinks. The fruit was nice but the hot was not. For the price we wouldn’t return

This hotel is in a terrific location, it’s safe, it has plenty of restaurants, and it has loads of other kinds of shops. The reception area is small but nice, the hallways are very nice, and the rooms are lovely. One thing about the hotel in general is that the lifts/elevators are quite old, they could definitively use new ones. My room was mostly all good, there were only a few things that could’ve been better. The socket above the desk was coming off the wall slightly, the wardrobe door could’ve open all the way because of the bedside table, and the wall in shower needs a door because the water goes outside and onto the ground. Also the TV in the room was quite old and hard to use. They were the only main things that I thought could’ve been better. The good things definitely outweighed the bad things overall. The bed was very and very comfortable, the bathroom was great, and the overall layout of the room was very good. The breakfast area was lovely, very well designed and laid out. The food at breakfast was great, and there was a very good range of foods. Overall, this was a great hotel and I enjoyed my stay very much. I would definitely stay here again.

Fantastic hotel, ideal location for all the tourist attractions and great for bus, metro and taxi. The staff were incredible, especially Jonathan and Zuzzo whom took the time to help us get taxis and explain the bus routes. Jonathan even recommended a great beach! The room is clean and comfortable which is just what we wanted for our 4 night stay. Great value for money.

I rarely leave reviews, but felt compelled after my experience at this hotel. On the surface, the room appears stylish and modern, but unfortunately that’s where the positives end. There are several fundamental issues that has made my stay quite frustrating. First, the WiFi didn’t work during my stay – which is quite unacceptable in this day and age, especially for a hotel in this price range. On top of that, the shower barely functioned at times – the water pressure was weak it was essentially a trickle. There were also basic amenities missing. No complimentary water was provided at check-in, which I’ve never experienced before. There wasn’t even an iron in the room – when I asked reception if one was available, I was met with a curt and unhelpful response and a flat no. While the room may look good in photos, there are clearly issues beneath the surface. The bathroom was particularly disappointing – the shower was grotty and in need of some attention. Overall, the amenities and service fell below expectations. Would not stay here again and definitely wouldn’t recommend it to others.

I stayed here last week, when me and my partner did a little Spanish tour and stayed a few nights in Valencia. The staff are welcoming and helpful. The hotel is in a beautiful building, in a fantastic location, central within the town. Our room was very clean, a great size and I would definitely recommend staying here if you are visiting Valencia. The customer service was 10/10! Thank you for having us!

We stayed here for 4 nights and it’s a great hotel- lovely people, very relaxed, great location, clean and immaculately decorated. It’s pretty decent value and within easy reach of all the things we wanted to see. The service was terrific- we came back one evening and they had missed off making our room up - I mentioned this at reception asking for some clean towels, but half an hour later two cleaners arrived instead and made the room up! Beyond the call of duty (and yes I did feel guilty). I won’t hesitate to stay here again.

We had an unforgettable experience at One Shot Reina Victoria. The hotel is beautiful, clean, and located right in the heart of Valencia. The room was cozy and stylish, but what truly made the stay special was the incredible staff – so friendly, welcoming, and always smiling. They really made us feel at home. Huge thanks to the entire team for the positive energy and top-notch service. We’ll definitely come back again, and highly recommend this place to anyone visiting Valencia!

Very pleasant stay at this hotel located in the city of Valencia. Everything was nearby and the grand suite was big and nice. Great customer service by the staff, especially Jonathan at the front desk. My only drawback is that the TVs are not smart tvs, they are only Spanish shows which from England I did not understand. Overall, very good hotel and would stay again