Hotel One Shot Reina Victoria

The hotel was overall really clean and modern! WiFi was working really well. The only downside is that the walls are EXTREMELEY thin. I stayed on the first floor and I could hear everything - from the cabinet doors closing in the room directly above, the insertion of wall plugs in the room next to me, the clear voices in the hallway at which point I thought my door was opened and water trickling through the walls when the shower was used. I’m usually not bothered by outdoor noise, especially since I live in an apt in a busy city, but it was really hard to miss here

Just arrived today, from a few days in Barcelona. Location is great, and room (and bed) is huge. However the room lacks many of the facilities that the similar priced Barcelona hotel offered. It’s an executive room, so an upgrade from the standard, yet has just a small desk and hanging space for two jackets. No other cupboards or shelves, so clothes are still in bags, or on the floor. We mentioned this, to the front of house staff, when he came to the room to resolve a TV issue, but the response was far from understanding. We were made to feel as if we’d chosen a cheap option and if we’d paid more, we may have had furniture. Not exactly the customer service response I’d expect.

Great location for a very fair price! Nice big & fairly quiet room. Could have used a few more hooks or coat rack for hanging items. Breakfast buffet was good, just a bit disappointed in the coffee machines as everything was from powder :-( Real fresh ground coffee would have been a plus.

This was my second visit to Valencia. I am a severely disabled manual wheelchair user and, if I go again, I will stay in this hotel. Its central location is absolutely fabulous and the room adequately met my needs for a four night stay. ||ENTRANCE|I'd looked at the hotel on Google maps before I booked and could see it was flat in from the street but had no automatic doors. However, as it turned out, its doors were nowhere near as heavy as I had feared and were easy to open and, actually, quite often there was a concierge there to open them anyway! Once inside, it is completely flat to reception and then flat to a lift - just a few feet away. The hotel has two lifts - which was just as well as one of them was out of service for the entire duration of my visit - I could not have stayed here if both had been broken! Once out of the lift on my floor, it was then flat along to my room (although the carpet felt a bit lumpy and was quite difficult to push through). I recommend putting one of your tyres on the laminate floor at each side - the carpet is an annoying inset taking up most of the width of the corridor. |FIRST IMPRESSIONS| Like many city centre hotels which basically occupy practically a whole block, most of what used to be its ground floor is now used by other businesses. As a consequence, the reception area is very small for the size of the hotel - just the reception desk, two lifts, a few chairs, a coffee table - and that's about it. The area around reception looks a little tired so the overall first impression is disappointing. My adapted room was some distance from the elevator - this would be a problem for anyone with a walking problem. Since I'm on wheels, this didn't particularly bother me. What did bother me was the shocking state of the carpet in the corridors. Tired, old and very stained. It is the worst hotel carpet I've ever seen and created a really bad impression of what to expect from my room......||ROOM |Fortunately, the room bore no relation to the corridor. It was well appointed. It was certainly small for an aparted/ disabled room but I could get my manual w/chair around both sides of the bed. I don't think an electric w/chair could manage this though so if you are in one, do ask the hotel for measurements before you travel. The bed was a little high for me to transfer onto but I managed reasonably well. There is no room under the bed for a hoist. The hotel has 2 adapted rooms - one with a balcony and one without. I had taken the former. The balcony (as is usual in Valencia) was a Juliet one. It had a small step out and a high double track ridge for the French door. I did manage to flip my manual w/chair out over it but it felt quite precarious reversing back in as the castors went parallel with the twin tracks and I got a bit stuck. However my stay co-incided with the second batch of floods that Valencia has endured in the last few years so the French doors were usually very firmly closed!||BATHROOM|This is critical for me. The loo was a manageable height for me to transfer sideway onto it, the basin was easy to use and the shower was a proper roll in one. I can't remember now if there was a shower seat - I think there was a flip down one but it was too low for me to use. I was able, however, to roll into the shower and lean forward to wash my hair under running water and to, at least, shower my feet and lower arms. ||RESTAURANT|Everything was within reach except for the coffee pods which needed a member of staff or another guest to pass down. Not the most brilliant self service breakfast I've ever had in a Spanish four star.....but you won't starve!||All in all, a pleasant stay in the One Shot Reina with helpful staff. I would go back because of its so central location and the fact that - unlike other hotels - the One Shot responded willingly when I asked them detailed questions about heights/ widths etc before I booked.

Excellent value for money. The location is perfect, the staff are friendly, and the room is comfortable and very clean. The biggest and most comfortable hotel bed (and pillows) I have ever slept on.

On the booking the hotel looked gorgeous. On the outside it’s a beautiful building, very modern and small lobby. The carpets leading to the room definitely need upgrading they are thread bare and stained in areas. The room was compact but very clean. The products in the bedroom smelt beautiful. Lack of comfort with the 2 beds pushed together to make a double. The bed was extremely hard. I asked for a mattress topper which is usually what hotels put on to make a twin into a double but they gave me a sheet extra. The sleep was very uncomfortable and has left myself and my partner with back pain today. The breakfast wasn’t great either having no cups or glasses to get drinks. Then they produced cups which we had to use for both hot and cold drinks. The fruit was nice but the hot was not. For the price we wouldn’t return

Hotel is nice, great location and lovely helpful staff. The bed is comfy and the rooms are spacious. The lift could use some maintenance. Overall a nice stay, it was just overpriced for what it was

Perfectly located hotel. Rooms were clean, staff were nice and breakfast very good too. One thing that I thought it was weird is that they didn’t change the cups and mugs that were dirty, I had to ask for clean ones.

Very cool place to stay. Old building so expect slight "old building" experience. We had an awesome balcony on the corner. Staff was very friendly and helpful. Great hospitality. Only stayed one night, but felt very welcome, safe and secure.