Hotel Pagus

Very good location, by the beach and close to the city. Drinks very weak, the hotel could be refreshed, especially the bathrooms. People leave towels overnight on the sunbeds so they have them booked all the time. Maybe it's the fault of the heat we came across, but the "air conditioning" worked very poorly.

Guest in Meridijan are not taken care like guests in Hotel Pagus. Bar at pool is closed, coctails machine dont work all the time, no ice for drinks... no shade on pool, restaurant is very crowded. But food is good

So getting food poisoning is apparently common yet nothing is done. So avoid anything with mushrooms or minced meat. Or live on a diet of french fries... The pools are in a terrible state being overrun by algae, clearly not cleaned as they are filled with stones and for some reason half of the toilets seem locked. You can add to this the self service stations where half have not seen their nozzles cleaned and the other half are empty and have not been refilled in a week... Shame, shame, shame. There is not enough parking spaces, for the existing ones you must pay for or you can get one without a parking lock, that you still need to pay for) nor sun umbrellas (this is utterly ridiculous as you can see a pallet of new sun umbrellas not opened stashed in the not used bar room. All in all we advise to avoid it. There are better options for your money here. The only positive point here are both the animation teams for the kids.

We chose to stay at the Pagus hotel in Pag due to its beautiful beachfront location. We really enjoyed the beach, but unfortunately, our positive experience ended there. The rooms were old and although generally clean, they were poorly maintained with cabinet doors falling off and squeaky beds. The restaurant food did not live up to the hotel's star rating. However, what prompted us to write this review was the poor management of the hotel. There seemed to be a problem between the lady who runs the hotel and the staff, which made us feel very uncomfortable. The lady, who appeared to be the hotel manager, had difficulty understanding the issues we raised, which were ultimately left unresolved. We have never experienced anything like this before; it felt like dealing with a government authority rather than a leisure staff. As a result, we decided to cut our stay short to avoid ruining our vacation. Overall, we would not recommend this hotel.

Housekeeping service is very poor, and the staff is unfriendly. The sheets were not changed despite informing the management about the cleanliness issue, but my complaint was ignored. This is my first and last time at Bagus Hotel, and I do not One star is good recommend it at all.😡

The hotel employees and incredibly nice and helpful and I feel sorry for them for being the first target of obviously incompetent managements. Toilets are horrendous, some meals are a joke. For a 4 star hotel, you will often be served popcorn and wait for those few pancakes for 30min+. They will serve old fruits and be so spare in meals that people will start looking into each other's plates. We had a great time on vacation but this hotel was a total disaster. Adding a photo of the machine that was making us all depressed for over a week. If i was Val Garda I might sue the hotel for putting the blame on those machines for a bad restaurant management.

This was our third visit to this hotel. The first two visits were good, I can't say great, but this time it was awful. It seems to me that the hotel is currently going through a transitional phase, probably new management and thinking about what they actually want to do. ||The hotel is located a 7-minute walk from the city center, private parking in front of the hotel, which is paid 10 euros per day. Right next to the hotel is a beautiful pebble beach where you can rent sunbeds and umbrellas and even if you just use towels it's not bad at all.||Upon arrival, a friendly receptionist gave us all the necessary information and services. Upon arrival in the room, the first shock - an unventilated room, no soap, a finger-thick dust under the furniture, a broken cot. Probably related to the fact that I met only 2 maids in the entire hotel.|Despite of that rooms are spacious, the sea view is fantastic, you can see the entire Pag Bay. In the pictures, the furniture looks worse than it actually is. I admit - the bed is quite bad, the management should seriously consider refreshing that segment. |Cots for children are not charged extra. ||Last time the food was solid. They bought me with things prepared for small children. A meat and fish menu and pasta were offered every day, so everyone could find something for themselves. The afternoon snack usually offered pizzas, burgers, hot sandwiches, snacks, unfortunately without fruit (fruit are abundant with main meals). Basic drinks, mostly from vending machines, not very good. Cocktails are a disaster. In the all inclusive option, all-day beverages are offered in the restaurant, while in the cafe within the hotel with additional charge. This time, the food was more student-style like we know it in canteens. Almost the same every day, can't say completely tasteless, but not at the level of a four-star hotel. Food that was not eaten the same day was prepared in a different form the following day. ||There are not enough staff to properly clean the seats, so the terrace furniture is often dirty with bird droppings. The salad is often uncleaned, this time I found a stone in one of the salads, which did not have a beneficial effect on my teeth. This time there were very few offers for small children to eat. ||In June, the hotel accepted trips of schoolchildren, often graduates, who were accommodated in regular accommodation next to all the rest of us with small children. Please don't get me wrong, I have nothing against children who came on a well-earned vacation or field school experience, but when you pay dearly for a vacation, it is unacceptable that you don't place a bunch of loud, enthusiastic children in a separate part of the hotel, or that you don't think about it at all. As a result, at night we heard running in the corridors, loud shouting and even experienced a visit from the teacher in the middle of the night looking for her students in our room (!?). ||Because of all the above, despite the nice weather, we decided to end our vacation early, but the hotel charged me for the complete service, including parking and accommodation tax. An e-mail sent to the administration with a request for an explanation fell on deaf ears and I still have no answer today. ||Our experience was extremely bad and above all expensive. I think that if you are a family with small children, you should avoid this hotel until they stabilize and decide to become a four-star hotel, a pleasant environment for spending a vacation. Now, they are just awful.

Rooms are outdated. Paint is falling from the walls. Beds are excellent. Buffet is like its 1980