Hotel Pagus

Our stay at the hotel exceeded all expectations! We would especially like to highlight the animator Hugo, who truly brightened our holiday with his energy, enthusiasm, and genuine approach. Our daughter couldn’t wait for the mini disco every evening, which Hugo organized perfectly. We are currently staying at another hotel and can clearly see there is no comparison. Once again, thank you Hugo for the wonderful memories – thanks to you we will gladly recommend this hotel and look forward to coming back.

We spend a week there on AI family holiday. The biggest advantage of the hotel is its location. You couldnt be closer to the sea. You leave the hotel and you are literally ten steps from the public beach. The beach is rocky of course, but there is an area for kids with shallow water and just small rocks. But water shoes are a must. Also it is near the town centre, but far away from the crowds. The staff is excellent, very helpful and polite, definitely open to the needs of the guests. The food is also good, wide variety of dishes, you can eat outside on the roofed terrace or inside, in the air-conditioned restaurant. You will not be hungry, on all inclusive they serve the food almost all the time,and there is also a beach bar open all day with drinks, ice-cream and popcorn. The rooms - they are clean, quite big, comfy beds. However, the AC is not effective enough. It is hot. The rooms from the back are worse, no nice view, and some rooms get very noisy because of the huge air-conditioning machine just under the balconies. Watch out for that if you are sensitive to noise. It is a good place for families with kids, there are animations for them and as far as I could see the kids seemed to enjoy them. Things to improve - the rooms could be refurbished, for sure AC in the rooms should be better. Also the coffee in the bar is not very good.

On reading the reviews for this hotel we were dreading our holiday, but the hotel has been great, with a large variety of food on offer (eg variety of fish, meats and vegetarian options), which is changed daily (see photos), the room we had was a standard room with a balcony, might be idea to ask for a sea view, this was a good size, as was the bed which was comfortable, there are no English TV programmes, the hairdryer is fixed in bathroom, so save on luggage; cleaners weren’t brilliant, changed the towels and quick make of the bed. Maria on reception is excellent, she sorted out our transport from the airport (via a call prior to arrival) and gave accurate details of useful buses to take us back, if you do come here make sure you fly in to Zadar airport (we flew into Split at a cost of €150 one way).|The location was good for us, we wanted to chill and go for walks and the area is very picturesque, especially by the marina and beaches are shale but lovely clear water.|The all inclusive drinks are mainly their own brand and not cocktails as we know them, however the waiters and cooks work hard and are pleasant.|I would say in early October it is ideal for people after a chilled and relaxing time, with children mainly around 3-10 year old. Nightlife is reduced at this time which suited us, but not for 20 plus wanting more activity. Internet is variable in bedrooms but very good in restaurant and reception areas.|We had a lovely relaxing break, the pool was decent (changing rooms not great) and there were lots of spare sun beds. The weather was mainly sunny, around 18-20 degrees C. A lot of the local attractions closed at this time in Pag but we visited the salt museum and Novelja by bus, Antonio tours (local bus), who were very friendly and helpful

Just checking out today. Great experience. Great for famillies as hotel is arranging many activities for children. Employees are polite and helpfull. Food is good. Hotel is on the beach, great location. Only critique would be that all inclusive guests should not pay for the beach chairs. Overall great experience and we will be back 🙂

I booked 4 nights for our family (2 adults + 2 kids) directly through the hotel’s website, not through Booking. Since it was just a short trip, we wanted a really nice vacation. I booked a Superior connected family room, sea view, balcony, all-inclusive. We arrived a bit late, around 7 p.m., during dinner. The first shock: our booked room wasn’t available “due to occupancy.” Instead, we were put in two separate rooms “just for one night” and told we’d move to some junior suite the next day. Already then it felt like a scam — later, after checking the price list in the room, we were sure of it. The second shock: the food. This hotel is advertised as 4 stars, but the food was worse than what’s served to crew members on a ship (and I know what I’m talking about). The next day, the “junior suite” turned out to be a tiny corner room with an AC louder than a lawn mower, which we had to figure out how to vent ourselves. To make things worse, they squeezed in a baby crib, leaving no space at all. Lunch was another disappointment. Both the confirmation email and the in-room brochure said it starts at 12:00. In reality, it started at 12:30 — something reception knew but didn’t bother to mention. Try explaining that to a hungry 4-year-old who barely touched breakfast. Parking? Paid, but no spots. We had to stop in the rain near the corner of the hotel, and in the morning we got a warning for parking “in the wrong place.” We left the hotel right after lunch and paid for 1 night at the original price + taxes (again, even though they were supposedly included). Notes: Crumbs from previous guests on the table. The cheapest toilet paper. The toilet wasn’t fixed — it banged loudly against the wall every time you stood up. The flush system felt straight out of old Soviet communal apartments, where you could literally tell from the pipes whether your neighbor upstairs went #1 or #2. Soap and shower gel dispensers were once glued with double-sided tape; now they just stood by the wall. When we stepped onto the balcony to enjoy the sea view, we found “the sea” much closer than expected — water from the upper balcony drained onto ours and just stayed there. The kids’ club? Only drawing tables and a tent, and children weren’t allowed to stay without parents. Forget about spa time if you’re with a 4-year-old. The so-called PlayStation room had one broken steering wheel, and even my 12-year-old needed a supervisor to play. In the end, during lunch we booked the remaining 3 nights in Zadar at Falkensteiner Club Funimation Borik, and we didn’t regret it for a second. The difference between “4 stars” and “4 stars” can be a huge abyss — and here it was, for barely 100–200 euros more.

We were there during the May Day holidays because there is a good cycling destination. The room is solid, the cleanliness is OK. The room is too warm and it is difficult to regulate the temperature. The outdoor air conditioners are loud. The staff at the reception are friendly. The problem is for cyclists because they do not have a specially designated place to store bicycles. They did accommodate us and found an empty space, but it is busy in the summer. This is a big minus for the current times and for such a destination. We had the all-inclusive option. The afternoon snack is quite poor, the buffet selection of food for main meals is not even close to the level of a 4-star hotel. The dishes are served only on ceramic trays that are not exactly heated to 60°C (if at all) and the food gets cold very quickly. Most of the time we had to eat cold meat and side dishes (potatoes). It is inconceivable that such a hotel does not serve dishes in dishes that are in hot water. The food is mostly quite tasty, but this is not enough for a good rating. The kindness of the staff in the dining room below the level. The beach is very beautiful but it is unclear why some trees are not planted for natural shade. There is more than enough space.

Cissa- wellness & spa is one on the best places I have ever been. They have the best offer of massages and employees are too kind and welcoming. I have to mention one of their therapist ,Matea, who gave me the best massage I have ever experienced. All recommendations

Unfortunately, the stay at this hotel for Easter fell far short of expectations for a four-star establishment. Despite explicit confirmation of vegan options during booking and multiple follow-ups, the staff was entirely unprepared to provide meals free of animal products. Apparently, vegans are expected to survive on salad and fries. Promises turned into a daily struggle for basic meals, with numerous issues such as unlabeled allergens, lack of essential options, and staff's inability to handle requests.||||Particularly concerning were repeated instances of meals incorrectly labeled as vegan, posing a serious health risk. Labels marked "vegan" were placed above dishes containing meat, eggs, and dairy, and the handling of allergens was alarmingly irresponsible. For example, one guest was told that pasta was served with cheese sauce, but it was actually horseradish sauce, among other mishaps. Food trays were merely replenished, with egg salad left on the counter at room temperature from lunch until closing time 🤢. Dinner often recycled leftovers from lunch and breakfast (for days!), so on the third day, guests were served pasta with tomato sauce—despite the tomatoes from breakfast being visibly slimy and stale. The hygiene standards are highly questionable. Does someone need to suffer food poisoning or a severe allergic reaction before proper procedures are implemented? Out of three days, for two days there was no mineral water available at the drink dispensers. The hotel had just opened that weekend, and it was clear they were unprepared.||||Beyond the food issues, the accommodations were unsatisfactory—rooms were infested with ants and dust, furniture was dirty and outdated, cabinets were falling apart, and beds creaked. Maintenance issues were not adequately resolved, prompting my husband to fix the problem himself. The plumber repeatedly entered and exited the room, frustrated because he lacked the necessary tools (!). Services that should be standard for a four-star rating, such as basic hygiene supplies, were nonexistent.||||Furthermore, the reception staff clearly did not want to be at their job, and most guests avoided them altogether. It was apparent that they had no interest in attracting regular guests, instead relying on those who "come and go" via platforms like Megabon and similar deals. This hotel has unquestionably failed to meet even the minimum standards for its advertised category and is especially unsuitable for guests with special dietary needs.||||The only positive aspect of this hotel was its location and the sea view from the room balcony. All in all, it’s best to avoid it entirely.