Hôtel Palace Royal

The hotel itself is beautifully designed, with a welcoming and elegant atmosphere. The lobby is spacious and well-maintained, creating a great first impression. The check-in process was smooth and efficient, with the front desk staff being friendly and professional. My room was clean, comfortable, and well-appointed. The bed was soft and cozy, the linens were fresh, and the amenities provided were more than sufficient. The bathroom was also spotless, with a good selection of toiletries and a strong, hot shower. Housekeeping did a great job maintaining cleanliness throughout my stay. The location is another highlight—situated in a convenient area, close to major attractions, restaurants, and shopping. Whether you’re in town for business or leisure, it’s a great base for exploring the city.

Been coming to this hotel for years. Naturally it has started showing the signs of aging and we hope it gets renovated soon, because the location of this place and the layout of the interior pool and garden rooms is unbeatable if you plan to enjoy yje old city on foot. Tremendous value for families with kids. Has indoor parking at a fair price. The breakfast buffet could be better, but you can walk out and have breakfast anywhere in 3 min walk.

Nice hotel in a good location. The rooms were nice and clean, although generally, it could benefit from some updating, especially in the bathroom. There is a nice pool, although it is a little bit cold with a pool attendant and pool towels are available. There was live music at night by the pool which was a nice added bonus. It has 6 levels of underground parking but it is very tight so it can be tricky if you have a larger vehicle. Check in was late (5 pm). The lobby being small makes it difficult to circulate and reach the elevators during check in / check out times.

We stayed 3 nights. The service was excellent. Clean, but in need of a few minor repairs. Regardless, I'd stay again if visiting Quebec City. The location is walking distance to many shops, historic locations, and restaurants. I was pleasantly surprised at how quiet it was in our room at night (it was New Years): Despite being right across from pool entrance and beside the elevators, it was quieter than many hotels I've stayed at. I chose an outside room, street view, not the pool side, for this reason. The staff are friendly and helpful.

Rooms were very spacious, clean and comfortable. The hotel lobby was inviting and colorfull as compared to the Marriott and Hilton nearby. Great location as it was on the border of old town and up town. No Bell captin so you have to lug your own bagage. You may want to avoid the rooms overlooking the inside pool as kids were screaming at all hours. We have a outside room thank goodness. The women checking us in was the only and first experience over 14 days with a " French" attitude. The connoisseur was a young kid that had no CLUE.|Just a note... none of the hotels have a bar that opens before 4 pm.

a slightly eccentric hotel with extravagant decoration. a little old fashioned and showing some signs of age. however nice to find a hotel a little out of the ordinary. great location and very friendly and helpful staff (left passport in safe and had to be retrieved after we had left). coffee machine took a bit of working out but was good once solved. housekeeping arrangements seemed sensible.

Room was large and spacious with great views. We had a corner city view room on the top floor (10). We spent most of our time out in old Quebec City which is a quick walk from this hotel so the location was perfect for us. Parking available on site without valet which is great for us! $5/day. At the end of a long day it was great to relax in the pool and hot tub. The only thing that took away a 5 star review was the fact that the pool was cooler than I would have liked and the hot tub jets did not meet my expectations, it was very low pressure. Overall I would recommend this hotel especially if you are planning to spend time in old Quebec.

I give rooms a 3 because they advertised a beautiful balcony. We asked for a balcony room, and they said yes even though we had 5 people. We got there, and they said no because we had 5 people. Smaller than we wanted, but the restaurant staff was superb. The maintenance staff was fast and efficient. Room service was very patient.