Hotel Palacio de Santa Ines, siglo XVI

A really charming small hotel. Just off the main route through Granada old town you go up a few steps and suddenly feel a world away in a quiet square. Inside the hotel is beautiful (I was told it dates from the 16th Century), with the old courtyard now closed in and serving as the reception area and lounge, you can look up at the wooden balconies. Many period features but it has been updated with modern features too, such as air conditioning and lifts and the rooms are clean and comfortable. The location is excellent in the old town and quite close to the Alhambra. The only negative was sound proofing isn't great and I did hear others coming back in nearby rooms but did not keep me awake for long. Although the room I booked did not include breakfast I added on the breakfast and was not disappointed with an excellent selection on offer. For the location and charm the prices quite reasonable too and the staff were friendly. Overall it was a very charming hotel and I recommend it.

I had a very pleasant stay at this hotel. Located in a quiet corner of the area, it offers a peaceful atmosphere while being conveniently close to major sightseeing spots—a perfect balance. The front desk service was a standout highlight. The staff was exceptionally informative and helpful, proactively providing me with a detailed walking map and introducing great ways to explore the city. It made a real difference for a visitor like me. The room was clean and, importantly, very warm and cozy with efficient radiator heating, which was much appreciated. The only minor downside was that after showering, the steam and moisture took a while to dissipate from the bathroom, making it feel a bit humid. Improved ventilation would make the experience perfect. Overall, I highly recommend this hotel for travelers seeking a quiet, comfortable, and well-located stay with genuinely helpful service.

We were well prepared for no taxi going to hotel steps etc.. Getting there was not a problem, with short taxi ride from station and few steps up to the hotel. Was looking forward to a lovely historic building. We also had a room with a view of the Alhambra, which was very nice. So, why three stars? |The room was extremely small. Like, extremely small. Just wide enough for a bed and two narrow spaces on three sides. Still ok, given the historic building, but we have stayed in similar properties before and this was small! |Having an in room safe with a large hole where the lock should be, has absolutely nothing to do with being in a historic building. This was just poor maintenance. The other significant issue was breakfast, the food, the breakfast room and service. Traveling all over Spain multiple times, we have a decent idea of hotel breakfasts. This one was inadequate. The breakfast room itself is so small that folks were either crowded around too small tables or standing and waiting, or taking their food outside. There was only one person for all tasks at breakfast, and she was clearly overworked and unable to keep up.

Beautiful historic property. The staff are exceptionally helpful and they have a nice system to store luggage before check.in and after check out. The rooms were comfortable and we got one with views of the Alhambra. Location is also good close to multiple shops and restaurants. Breakfast is vegetarian friendly with good selection of breads. Cheese, fruits, and so on.

This was a great hotel. Very clean, with a friendly and accommodating staff. The room had a mini fridge and coffee makers and there was filtered water available all the time. The decor and location were excellent. As with many hotels in the more historic city centers uber/taxi can't pull right up to the front so be aware if you have a lot of luggage!

Great Hotel at the start of the Albecin historic district. Room was superb with two large sets of windows framing spectacular views of Alhambra, a seating area & a huge bathroom. Staff very friendly and helpful. Note of caution- It is a hotel in a beautiful historic building and up some steps from where Taxis drop you. Once inside there are a few more steps if you stay in the section with a lift. Staff helped us inside hotel but we had to manage to and from taxis ourselves.

Our family of three recently stayed here and would absolutely recommend. First, the location is fantastic to access the Alhambra. Second, the staff is friendly, helpful, and available 24 hours, which was great when we had to checkout very early. We stayed in the family room/duplex, and it was perfect for our needs. The room was clean, comfortable, and well-appointed. Would stay here again.

We booked a room with Alhambra view for 2 nights in November 2025. This is a charming old-school hotel that is full of history and culture due to the fact that the original building has been preserved, but with some modern amenities added. Just an FYI that the taxi will drop you off to the main street and then you will have to go up maybe 1 story of steps outside and then 2-3 steps inside the hotel reception to get to the elevator. Other than that, the room was clean with some charming/rustic furnishings and the Alhambra view was stunning. This is also very close to restaurants, shopping, and the general tourist center of Albacin. We also loved the street right outside the hotel steps. It is narrow especially when taxis/busses go by. Overall we would recommend this hotel to get a feel for Granada and especially Albacin.