DDandC
Google
We booked this hotel for our anniversary, expecting a wonderful stay in a historic setting. We knew Soglio from before and were really looking forward to staying at Palazzo Salis. But from the very beginning things didn't go smoothly - unfriendly welcome at the reception, far away public parking and no help from the hotel with luggage. When we finally got our room, we were pleasantly surprised by its grandness! Very spacious and impressive! But on closer inspection we could not but be bothered by detailing such as rough concrete floor in the bathroom (no way it could ever be properly cleaned), dark grey towels (why???), worn out electricity sockets, chest of drawers that could not be easily opened / closed, extremely small wardrobe with exposed insulation in the back, old and worn out blankets, etc. It seems that no-one cares about details, yet it is precisely details that make a difference!