Hotel Palazzo Viceconte

A beautifully restored noble house at the top of Matera. The walk to the breakfast room is worth the price of the room by itself! It goes through the main rooms of the old mansion. Gorgeous art galleries and a staff who are very helpful. You can drive to this hotel, but you have to follow their instructions. Typical good continental breakfast. Our room was large and comfortable with a completely equipped bath including bidet.

This hotel is like staying in a museum in the center of the historic district. The staff was always available and took care of all of our needs. The rooms were well appointed and had amazing views. There is a rooftop bar. This is a beautiful property

Located in the heart of Matera, which means you can’t get there by car, but the views and the room made up for the challenge of getting to it. Everyone was very professional. The room was large, clean and suited our needs. It felt like we were staying in someone’s mansion.

The Worst Accommodation Experience👎 The hot water in this hotel is heated by a boiler and shared among guests. Once the hot water is used up, you’ll need to wait for another hour for it to be replenished. We reported this issue to the hotel, and they sent a rude technician. He turned on the tap and told us to wait six minutes. The problem is, it’s not six minutes—it’s sixty minutes. He didn’t solve the issue; he just showed up briefly and left in a hurry, as if we were the ones causing trouble. If you visit this place during winter, you’ll definitely be frustrated because there’s no hot water for a proper shower.

DO NOT BOOK – Last-Minute Cancellations & Zero Support Booked 12 rooms in advance for a wedding, and 4 days before check-in and 6 days before wedding, they canceled everything by email—not even a call to us and our guests and no real help, just recommendations to contact another hotel. Their excuse? A plumbing issue. Their solution? Nothing. No relocation assistance, just a generic apology and a suggestion to “contact another hotel ourselves.” This is not how a professional hotel operates. Unreliable, unprofessional, and completely disrespectful. If you don’t want your plans ruined last-minute, stay elsewhere.

Room in historical castle. Spacious room. Comfortable beds. Nice personal. Good parking. Tasty breakfast. Rooftop with nice view.

What a splendid Renaissance palazzo, renovated to the highest standards! We spent 2 nights here - great location (we didn’t have a car be sure to get directions if you do) and the staff were extremely helpful. Lovely breakfast, quick turnaround on laundry and our room had a beautiful view of Matera.

What a splendid Renaissance palazzo, renovated to the highest standards! We enjoyed a junior suite with a private staircase to the rooftop. Dusk from the roof terrace was magnificent with the lights of Matera coming on. Staff was very friendly and so helpful. Ahmed helped me find our car when we were misled on directions with our navigation systemTatiana made a dinner reservation for us at Annina’s, which turned out to be our best meal in Puglia. The gentleman with West Virginia connections guided us out of the courtyard parking, which though pricey, was invaluable. Breakfast in the elegant dining room had great service and a wide choice of options including fresh fruit. The walk through the first floor rooms to arrive at the breakfast will forever be memorable—stunning art, architecture and furniture. We are only sorry that our stay wasn’t longer.