Hotel Panorama

Nice boutique hotel in the busy Tsim Sha Tsui area. We paid extra to get Gold Room in higher level for great city view. The breakfast is on the top level, there were many food selections. Some staff were rude, and some were very nice. Room was very small, but very clean. Bathroom was modern and has good size.

Great location, close to the harbour and MTR stations, with a nice room with fabulous views of the harbour and access to the Executive Lounge with complimentary drinks and snacks. Really good breakfasts and very friendly and efficient staff who checked us in at the Executive Lounge. The service was not as good on the 1st floor check in. The only downside was the vehicle access as the coach which transferred us to and from the airport couldn't get down the road and we had four suitcases and hand luggage between two of us. The concierge desk needs an upgrade as very tired looking and dirty and messy behind the desk. The staff weren't very well informed about things for tourists to do, although they were polite and friendly too.

Excellent value hotel, close to everything, yet quiet. Double room was compact but surprisingly well appointed, with thoughtful inclusions of all you could need. Ava, their restaurant on the 38th floor has stunning views of Hong Kong Island and an eclectic menu. And if you decline room cleaning during your stay (and help save the planet), you get rewarded with a free drink at this restaurant! What's not to like?

Good location... Poor room maintenence in general (vacuum not done properly, bedsheets not changed even though there were apparent soiled marks). Staff friendly in general. Palatable gym detached from the main building. Does have an interesting looking sky bar but did not have a chance to go up. Good food places and convenient stores around the area.

We stayed in this hotel's executive room for several days. The service on the executive floor is absolutely excellent. We had free breakfast, cocktails, and newspaper. In room service is standard. But we had a bay window facing the Victoria Harbour. The view is stunning day and night. Very friendly people. However, the hotel's restaurant was in renovation. We heard some very loud noises in some days during the day time. But we were notified when we checked in and offered choice of floors.

I stayed there four or five years ago. Compared to this price, the facilities are good. However, on the first day of the stay, a cockroach measuring about 10 cm came out of the room. it's HORRIBLEEEEEE!!!!! The hotel replaced me with a high-grade room with access to the lounge and offered me wine as a sign of apology. The hotel's handling was quick, but seeing a cockroach the size of a dinosaur in the room was a terrible experience.

The hotel is rather old however they try to maintain it well. Service is pretty decent except they may treat caucasian guests with more attention. They should also seriously consider a change of carpets. Room is consider big, bathroom comes with bath tub.

Room service takes for ever - dialing does half an hour to get anyone to answer. Nothing In the mini bar. Breakfast room not big enough so the queue is out the door and people can’t even exit the lift so have to go elsewhere even though breakfast is included. Time to sort out a couple of basics from an operational perspective and hire some more staff. The staff there are fine but there is not enough of them. Location is fine.