Hotel Panorama

Nice boutique hotel in the busy Tsim Sha Tsui area. We paid extra to get Gold Room in higher level for great city view. The breakfast is on the top level, there were many food selections. Some staff were rude, and some were very nice. Room was very small, but very clean. Bathroom was modern and has good size.

Great location, close to the harbour and MTR stations, with a nice room with fabulous views of the harbour and access to the Executive Lounge with complimentary drinks and snacks. Really good breakfasts and very friendly and efficient staff who checked us in at the Executive Lounge. The service was not as good on the 1st floor check in. The only downside was the vehicle access as the coach which transferred us to and from the airport couldn't get down the road and we had four suitcases and hand luggage between two of us. The concierge desk needs an upgrade as very tired looking and dirty and messy behind the desk. The staff weren't very well informed about things for tourists to do, although they were polite and friendly too.

Excellent value hotel, close to everything, yet quiet. Double room was compact but surprisingly well appointed, with thoughtful inclusions of all you could need. Ava, their restaurant on the 38th floor has stunning views of Hong Kong Island and an eclectic menu. And if you decline room cleaning during your stay (and help save the planet), you get rewarded with a free drink at this restaurant! What's not to like?

The hotel is rather old however they try to maintain it well. Service is pretty decent except they may treat caucasian guests with more attention. They should also seriously consider a change of carpets. Room is consider big, bathroom comes with bath tub.

We stayed in this hotel's executive room for several days. The service on the executive floor is absolutely excellent. We had free breakfast, cocktails, and newspaper. In room service is standard. But we had a bay window facing the Victoria Harbour. The view is stunning day and night. Very friendly people. However, the hotel's restaurant was in renovation. We heard some very loud noises in some days during the day time. But we were notified when we checked in and offered choice of floors.

Room service takes for ever - dialing does half an hour to get anyone to answer. Nothing In the mini bar. Breakfast room not big enough so the queue is out the door and people can’t even exit the lift so have to go elsewhere even though breakfast is included. Time to sort out a couple of basics from an operational perspective and hire some more staff. The staff there are fine but there is not enough of them. Location is fine.

Good location... Poor room maintenence in general (vacuum not done properly, bedsheets not changed even though there were apparent soiled marks). Staff friendly in general. Palatable gym detached from the main building. Does have an interesting looking sky bar but did not have a chance to go up. Good food places and convenient stores around the area.

I stayed there four or five years ago. Compared to this price, the facilities are good. However, on the first day of the stay, a cockroach measuring about 10 cm came out of the room. it's HORRIBLEEEEEE!!!!! The hotel replaced me with a high-grade room with access to the lounge and offered me wine as a sign of apology. The hotel's handling was quick, but seeing a cockroach the size of a dinosaur in the room was a terrible experience.

Will never stay here again. 1. No wifi in the room (they charge 100 per day, PER DEVICE). The free wifi in the lobby didn't work. 2. Handy phone is disabled. They turned off the wifi which is the #1 feature of having a Handy phone. The reason is because they don't want you to have wifi in the hotel (see above), but what it means is that when you are walking around HK, you can't use maps or look up restaurants, or do anything. 3. Room is small and has 2 twin beds that you cannot push together. 4. "Customer service" is awful. I asked to speak to the manager because the front desk person was so rude, and that WAS the manager.

Great hotel and loved the location! It's so close to shopping balls (K11), subway/MRT, close walk to many many shops. If you go to the Sky Garden on the 38th floor or something around that, you'll have a gorgeous view of the Victoria Harbor. Room itself was small but clean and the view from the 16th floor was nice. Their wifi is actually fast! Breakfast buffet was ok. You might want to skip that and just eat something around the hotel to experience an authentic HK style breakfast. Service at the front desk was meh, they kept letting UPS pilots cut ahead of us. Other than that, decent and clean hotel in close proximity to many things.

For the money, this is my favorite hotel in Hong Kong. I've stayed at this hotel twice, once in their Superior Deluxe room (entry level) and once in their Executive Club Harbourview Room. If you're looking for comfort and no frills at a decent price, then the Superior Deluxe room is the way to go. The hotel is conveniently located near the Tsim Sha Tsui and Tsim Sha Tsui East MTR stations, and is walking distance to K11 and many other shopping malls. Superior Deluxe Room Pros: - Clean room - Partial Harborview if you're lucky - Spacious room for the price - Mini-fridge in the room - Suitable bathroom Superior Deluxe Room Cons: - Wifi was not free (had to access it in the lobby) - 2 elevator rides required to access guest room - Air Conditioner units aren't that strong If you want a bit more luxury but aren't looking to spend $600+ at other hotels, then the Executive Club Harbourview Room is a great deal at roughly $180USD per night. Executive Club Room Pros: - Private Glass Elevator to Club Levels offers an incredible view of Victoria Harbour - Access to the Club Lounge with complimentary beverages (Alcohol and snacks included) - Complimentary Buffet Breakfast for 2 - Bathroom offers a STUNNING 180* view of Victoria Harbour - Fantastic Views of Hong Kong and Victoria Harbor - Free Wifi Everywhere Executive Club Room Cons: - Snacks in the Club Lounge are of poor to average quality - Guestroom is no larger than the standard Superior guestroom - Room Fixtures and Bathroom feel dated and need to be modernized - Complimentary toiletries are unbranded, same as Superior guestrooms - Not enough space to comfortably dine in or enjoy late night meals in the room Overall, the Hotel Panorama is one of my favorites, but I will only be staying exclusively in the Club Room levels, as I can't go back to the standard rooms. Conveniently located and fairly priced, this is a fantastic place to stay when you want to visit Hong Kong and have a luxurious experience without spending $600+ per night. Will definitely be back again, unless prices go up!

​Because we booked through Hotwire, they nickel and dime us. A "standard" room is 2 small twins bed for my husband and myself. They flat out said because we booked with Hotwire, wifi is NOT included with our stay. If we want to purchase it, it's $100 HKD per device per day which is totally ridiculous. They also locked the Handy phone so you can't use the hot spot. When we checked out all they said was "okay", not even a Thank You. Will not stay here again due to poor customer service and the manager was unprofessional. The only positive with this hotel is the location.​

Let me inform you that this is not a 5 or even 4 star hotel, do not be fooled. It's a decent hotel and is relatively clean. The restroom is tiny and floods due to the decent water pressure. They do not offer enough towels to compensate for the flooding which is incredible frustrating. No one wants to have to clean up their own hotel restroom. The ventilation is nonexistent in the restroom so try not to take a long steamy shower. The service is good so overall not a bad hotel. Location is perfect for being smack dab in the middle of TST. It is also 2 short blocks away from a fantastic snack shack called Wah Kee. You must try it! It is also conveniently located right next to the MTR.

I liked our room and the hotel. It's at a decent location - walkable to East Tsim Sha Tsui station, and if you're willing to walk a little more (another 7-10 minutes, inside), you can also get to Tsim Sha Tsui station, which connects to more lines. If I recall correctly, they had an adapter plug for U.S. style prongs in the room (only 1 though). The view was nice and the room was comfortable enough for 2 people. Nothing fancy, but we were out most of the day anyways. Wifi was decent because I had to do some editing on my final and managed to get it done in time xD

Panorama is a high quality/value hotel at a fantastic location, half a block away from K11, mtr, Hyatt, Holiday Inn and several others. It is moderately new, about the same age as the Hyatt. But the building is kind of a Hongkong special, skinny and quite tall. And it has great harbour view rooms, better than the other hotels mentioned here. The rooms are small, but pretty well organized. Shower only. It is very clean. The lobby buffet is pretty good, and the roof restaurant has good specials as well. Other restaurant choices are countless nearby, including at K11. Room prices are about 30-35% less than Holiday Inn. And about 40% less on specials. The rooms have a good feel. It is a pleasant establishment that runs a good show. For longer stays in HK I like to book this hotel for part of the stay to average down the cost. I've stayed for many years and enjoyed it.

I travel to Hong Kong often, and this is where my company puts me. This hotel is located in Kowloon, across the harbor from Hong Kong Island itself. There are oodles of noodles to be eaten in the local restaurants, and lots of shopping nearby. The rooms are tired and small, but they're kept clean. The noise levels are minimal, and since I'm a day sleeper, quiet is quite important. The breakfast buffet is good, and there are two restaurants to choose from for that. The fitness room is newly remodeled. It's cramped, but do-able.

Great Location! Make sure to get floor # 25 or better for water views! The cell phones in the room were super helpful!

Just did a week in HK (15-22 Feb 17), staying at the Panorama and deeply regret choosing this hotel based off earlier reviews. The photos used are nothing like what we had, they would be from when it was converted from an apartment block to the Panorama, a long long time ago..... Location was the saving grace, but our room was tired and dated with little in the way of modern travel amenities you would see elsewhere in lesser priced hotels. We had a 'superior gold' room on the 19th floor but it reeked from years of smokers (19th floor is apparently a smoke free floor) and the carpet was like you would find back when smoking in public bars went on, jet black and horrid. On our 1st evening we had both adjacent rooms to ours smoking those putrid Chinese cigarettes and the A/C pulled it straight in (the room smelled so you had to have the A/C on fairly well). Management told me that the floor was indeed smoke free and if caught the occupants would be moved, we endured two days like that, and each morning when we came back from breakfast or headed out housekeeping had the front doors open to ventilate the rooms next to ours and the smoke was rank, very heavy and housekeeping doesn't report this to a team leader ?, or a team leader check based off a room complaint ?. Our belief was that smoking is so common that the staff seemed utterly ambivalent towards it, not all worried as to the next GUEST, My mum & sister arrived on the 2nd day and at 3pm when we went to take over the room we were hit with a wave of foul Chinese tobacco smoke upon opening the door, checkout is by 12:00 so the cleaning team had 3 hours to negate that smell and pall of smoke hanging in there. Management offered to change our rooms, but we would lose the adjoined rooms, and they just didn't get the fact that with a high turnover we would be playing lotto, also I pointed out that our floor was 'smoke free' but the rooms next to ours and others on the floor smoked heavily & had done for days. We chose to have the tech come up and open up the main windows for a few hours-something they should have done at 12:00 if they had any forethought and leadership on the floor, especially after raising the issue with them several times already. The open windows worked till after they were closed, as then you were back to musty old smelling carpet and A/C that bought in wafts of Chinese cigarette. Rooms were ok in size, dated and old fixtures, and we had a 50 story public apartment block directly opposite our window so there is zero privacy at all, harbor view is scant and most staff were helpful, but front of house were very ordinary and with no one taking responsibility it was very much a waste of time seeing them as you would just receive a parrots monologue about moving rooms ( to just end up beside another group of smoker(s) was not a plan, enforce the non-smoking policy for your GUESTS) and it would have been fine from when I 1st approached them but with such a torrent of smokers arriving daily are they all going to be kept on a 'smoking floor' as you would hope, and would we non smokers all have rooms on the 19th ?, dream on. It's all about turnover and occupancy here. Whenever I think of HK now, it wont be the Tian Tan Buddha, or the Wong Tai Sin Temple or the great food, it will be about getting fleeced by Rhombus and spending a week at this dilapidated hotel, with staff & management that are like drones. lesson learnt on this one.

I stayed for 4 nights in the executive club (35th floor). The view is spectacular! I love views like this, so for me, the room was worth it simply for the view. The cleaning personnel were fantastic, and my room was always clean. The breakfast buffet I found mostly inedible. The scrambled eggs were not nearly as good as some of the pics posted by others on Yelp. Even my omelette (which I special ordered) was not very good. The last few days I simply went out for breakfast. Overall, service was good, and prices are good for this hotel. If business takes me to Hong Kong, I will be back, as the location and view is fantastic. LOTS of great restaurants within a very short distance! Metro station very close as well. Recommended!!! Wi-fi fast as well!

Stayed here for about 9 days and they had some of the rudest front desk and concierge staff I've ever experienced. I would kindly ask concierge for directions to places and they would give me attitude and wrong information. I would ask the front desk questions and they would either not understand me or give me attitude and a poor response. When I was checking out not one staff standing outside of the hotel or at the luggage desk would help move my family's luggage to my friend's car. They all just stood there trying to look away. Too bad for them because I usually tip very well. The only redeeming quality about this hotel were the cleaning ladies for the rooms. They were at least nice and willing to help and did a good job with room service. And I guess the location is good for a decent price but don't expect much in terms of quality of service. Oh and they nickle and dime you for everything even just using the computers at the business centre. Definitely better alternatives out there.