mikujamussu
Google
This is the first hotel I have been to out of many where “old world charm” actually works. Everything is brand new, even though decorated I a days gone by way, so they offer beautifully decorated, but shiny new rooms. We had a very spacious room with fabulous panorama city views. |The location of the hotel is excellent right at the city center, close to the main shopping street and many restaurants. |The rooftop terrace is very nice with panoramic views all over the city. |The cleaning level was very good and the dark-haired cleaning lady was extremely sweet and kind. ||The spa was beautifully lit with blue lights, with a small, warm pool with hydromassage, an excellent steam room and a wooden sauna. An excellent spa experience. 90 minutes for a private spa of 2 persons was the perfect time to enjoy it and the private spa is a good choice due to the small size of the spa area. |The receptionist girl with curly black hair and glasses was wonderful and was very helpful. We were extremely pleased with her. The other receptionist woman with black and light brown hair and glasses was also very nice and helpful. |Breakfast was good and had some tomatoes and fruit in addition to warm dishes, cakes and cereals. ||Up until this point, this was a 5-star experience and everything had been perfect during our first few days. Then, the breakfast staff disappeared for 30 minutes and we had to wait that long to order cappuccinos. Even the receptionist couldn’t find them for a long time, even though she even rang an alarm for them to come. Frustrating to wait for coffee for so long. |The receptionist woman with straight black hair, without glasses wouldn't help with anything without first inquiring “Are you really guests here at this hotel?” and was cold, didn’t greet or say anything at checkout. The first days we spent with different staff were fantastic and the last day with different staff and these issues was not so great. This would have been a 5 star review without these issues. I also wish they will have some kind of a rooftop bar with drinks and snacks during the summer months. Still, the overall experience was very good.