Hotel Parco dei Principi di Sorrento

We stayed here as part of our Perillo tour of Italy. We upgraded our room to be ocean front view. First, this has to be one of the most beautiful hotels we have ever stayed in. The views are spectacular with Mount Vesuvius in the background. The gardens are gorgeous. The restaurant was spectacular. We couldn’t understand how we were the only people for dinner.

I am a seasoned traveler and did months of research for my first trip to the Amalfi Coast. The most important amenity for me was a private beach to be able sun and swim. I wrote to the hotel months before hand to make sure the beach would be open when my family arrived. I was told it opened the month before we would be there. ||Upon arriving we were learned the beach was closed for repairs. It had been open (we has seen the announcement on the hotel’s social media). Along with the beach being closed, so was the bar and restaurant that is on the same level as the beach.||Problems arise, I get it. I bit my tongue. ||Well, I had also asked about gluten free options before arriving. The breakfast in the morning is quite nice for those of us who don’t have Celiac’s (a family member of mine does). There were 12 to 15 lovely pastries each morning, but NONE were gluten free. With an assortment you would think one or two are GF, especially after I had inquired.||We decided to use the gym at the hotel, but it was also CLOSED. ||I question how this hotel is a 5 star resort. I had some nice conversations with other guests from Boston, London and Rome who were also surprised that the beach was closed, because they expected it open. An Italian friend of mine who recommended this hotel said “the beach is the best part of the experience” and was shocked it wasn’t open.||It’s one thing to have property issues, but it's another thing to not know how to remedy the problems for your guests who are paying over $500 a night. I have stayed at high end resorts for work and business. Parco dei Principi is not run like a luxury hotel. ||Guests have been notified prior to arrival of the issues. I would have booked elsewhere. The hotel could have comped our meals…or offered a free night (we were booked for 3…or reimbursed our transportation to and from the hotel from the train station. There were options to make the guests feel that they were heard. We were offered a drink ticket for a free drink and the offer to be taken care of if/when we book at one of their “resorts” in the future. If we aren’t taken care of in the present, why would guest ever book again in the future?||I will say the AC worked well in the room, the pillows were comfortable and I liked soap in the shower, but none of this makes amends for being robbed of the beach that was the main part of why we booked the hotel.

What a beautiful stay. First time to Sorrento and we were celebrating our Honeymoon. ||Firstly, the staff are outstanding and very accommodating. They gave us a warm welcome when we arrived and were wonderful throughout our stay. ||The hotel is beautifully located looking over the sea and we were able to see this at Breakfast and Dinner. ||We stayed in a garden view room and it was beautiful, the room was spacious with great air conditioning. There were amenities in the shower such as body wash, shampoo, conditioner and shower cap etc. ||The food at Breakfast was beautiful and many choices, the Sorrento tomatoes were delicious. My Husband said the coffee was beautiful also. We also decided to have Dinner one evening looking over the sea and the food was delicious. Again the staff were outstanding. ||The pool and beach are also a great place to relax. The private beach is kept clean with a restaurant and a bar. The pool is beautiful and has an area for lunch and drinks looking over the sea. When we visited both the pool and private beach it was quiet. ||Thank you for a beautiful stay, we enjoyed celebrating our honeymoon (luna di miele) here. We can’t wait to visit again. Grazie mille :-) (202).

The room was beautiful! The staff was amazing (save for the shuttle driver who was brusque)! As you have probably read in some other reviews, the hotel IS dated, but that’s part of the charm and the design. The surrounding grounds are amazing and waking up to the view of the bay of Naples is worth it every time. We found the walk to town not that bad—super easy to do if you are able bodied. Breakfast was nice. Room service doesn’t seem like a very common occurrence, but once they finally showed up it was nice. Overall I DO recommend.

Lovely hotel, it's a little bit away from the main town of Sorrento but this was a bonus for us as it was peaceful. The rooms are spacious with a balcony. There is a lovely terrace for drinks and we hung out for a day at the pool area which is fab. The private beach was closed when we stayed (mid April) but this was not a problem as you can walk to a public beach in about 10 minutes which is accessed by a tunnel near la Terrace restaurant. There is a shuttle bus into town which we used a few times but also it's easily walkable in 15-20 mins. We would recommend this hotel if you are staying in the area.

Most stunning hotel and views with friendly, warm and helpful staff. Lovely breakfast and evening cocktail bar and beautiful private beach area. Our favorite time on our family trip through Southern Italy, would love to return!

A mixed experience. The hotel is generally good, decent facilities like gym and pool, private jetty on the water with a good restaurant and bar etc, breakfast is also decent. The drinks in both the terrace and by the sea are excellent and so are the staff. However, as we just got engaged we decided to upgrade our room (at our own expense) and having been in a quiet room with a “park view” (view of a tree and apartment block), the room we’ve moved to on -1 is directly under the restaurant where breakfast is served so from 6am all you can hear are chairs screeching along the floors. As this is clearly a known issue it feels like something guests should be warned about, and I don’t think earplugs provided in the bathroom is a reasonable solution. We have now changed room twice since arriving and there has not been a single apology or concession made, feels like the hotel thinks they’re doing us a favour, instead of correcting errors on their part? We would have loved to get married here after it being the place of our engagement but not sure we’d risk that.

If we have more time, we will stay at least 2 nights here. Very beautiful hotel and surrounding. Especially the sea side, we swim in front of castle. Lovely place and romantics. Fantastic view from the balcony.

This hotel is one of the great one in Sorrento. The only thing is they are not close to the city center. Take a taxi is about 15 Euro. You can walk but take about 22 minutes. The hotel is kind in the exclusive area. As a result is very quiet. The hotel compound has main hotel at the back next to the cliff call Parco Dei Principi. The hotel we stay on the front building has the same name but call residential. The have good garden. You can use the elevator to the bottom of the cliff which make it easy for the vacationer. I like the beach below the cliff. They have black fine sand. They have man made lagoons that protect the wave from Mediterranean Sea which made this ideal location to swim. The food prepared by the restaurant is just average. We have the pasta ball and chicken dish. The Italian alway serve pasta as a first dish. Then the meat dish.

Don't stay here... is to far from the City. There's nothing to do around. If taking a taxi is 20 Euro they have a shuttle but they charge you 5 euro for each person and they leave you far from the city centre. Rooms: air conditioner is bad.... they don't have fans.... Bed is horrible!!! So uncomfortable and hard as a rock. I'm leaving tomorrow I can't stand this hotel.