Boutet Bastille Hotel Paris - MGallery Collection

Our five day stay was perfect. The hotel staff were just amazing. We felt very well looked after - nothing was too much trouble for them. The room was excellent. Very clean and super comfortable. Breakfasts were very well catered and were a great start to the day. The hotel itself is beautiful. We made use of the pool which was just what we needed after long days sightseeing! The added bonus was having our car in the hotel underground car park. We have a Volvo XC60 and were guided down expertly by Lucas and guided up again on the day of our departure. A heartfelt thank you to the whole of the Boutet family for a wonderful experience.

This is the best hotel in Paris. Rooms are clean and spacious. The staff went out of its way to accommodate all of our needs, including extra cleaning and an empty mini-bar for our food. They were so friendly and kind. The spa and gym facilities have been re-done and are perfect. I love this hotel

I've stayed at this hotel in three occasions. Although it may seem like a regular hotel, the service is excellent and the rooms are perfect for a business stay. They're clean, tidy, and have everything you need to be comfortable. It's close to the metro and quite well located, making it easy to get around the city. The staff is very attentive, both at reception and at the bar. I would 100% recommend it!

We like to stay there when visiting family. Spa services are important to us and the Boutet hits the spot. You'll have to reserve treatments early, although, as it fills up quickly. Nice service and staff. The area is calmer than big touristy spots, and it's easy to park in the street.

We loved staying here, our room was ideal for a family of four with our dog. The roof terrace was a bonus we weren't expecting and really enhanced our stay. My only complaint would be that we weren't allowed to take our dog into the dining room for breakfast. Otherwise we really enjoyed the Boutet Bastille Hotel and will be staying here again.

Room is spacious, bright and airy! Staff has been cheerful, polite, friendly and truly helpful! Hotel cocktails were lovely and restaurant suggestions were spot on. Hotel is on a quiet street and amenities and really good restaurants within a 5min walking distance. Overall a wonderful experience! Will not hesitate to stay here again.

My wife and I had a lovely time at the Boutet Bastille Hotel Paris. We were upgraded when we arrived and taken on a tour of the architectural highlights of our room. We spent time in the relaxing spa. We will definitely return to this hotel on our next visit to Paris.

Staff were very friendly and helpful. Room was large and very clean. We had some issues with hot water being very slow to come through, even after the issue was reported it was still only slightly better. I received emails from the hotel prior to my stay asking if I wanted to purchase any upgrade to my room or services. I replied that as a gold member of ALL I could be given a room upgrade, the response was this couldn’t be done, even though there were obviously rooms available. This was disappointing as I have been a member for a number of years. The welcome drink voucher on the app didn’t work, but the bartender could see it and gave us our drinks.

Love the location! The area surrounding this hotel has lots of good bars and shops. The rooms are nice and spacious with a fridge, water boiler and a coffee maker. Nuxe products in the bathroom. Only thing to complain about would be the breakfast. For us it was complementary, however we did go out for something else. With a few adjustments it would have been a lot better. For example there are several freshly squeezed juices. So drinks are good. If you eat cakes, you have plenty. What I didn't like was the eggs. The scrambled eggs were terrible. Tasted nothing and were just bad. You could also boil your own eggs, however it took forever, like 20 minutes. No greens.. Like salad, tomatoes, cucumber etc. There could also be more warm options.... being a 5 star hotel.

Been waiting to check in for 4 hours. We are in a high category room and have seen other people be let in ahead of us even though they know we arrived from the US and have not slept. Front desk staff is not accommodating at all/ worst Sofitel Experience we have ever had. Haven't seen room yet but expecting a disappoint

I've not often stayed in a 5-star hotel, and this was such a lovely experience. Not pretentious, just perfect. Clean, stunning, simple, and most importantly, wonderful staff, which is so rare in Paris. Our luxurious room was so comfortable, we had a balcony over a lovely Parisian street view. Great small pool with hammam and sauna, and a nice little breakfast bar. Worth the money for the great experience.

I cannot say enough great things about this hotel and the staff. My husband and I recently spent our 20th Wedding Anniversary here and it was an extraordinary stay. From the moment we arrived from the airport, stupid and jetlagged, the staff met us, checked us in, let us use the showers and facilities in the spa and treated us like royalty. While our room wasn't ready, and I did not expect it to be because of the early hour, they held our luggage as we went on our way to explore the hotel. Right out the door are two Metro lines. The hotel is located in what I could only guess is a residential area which made for a very quiet stay even though our room overlooked a school. When we returned to the hotel, not only was the room ready but the staff had already delivered our bags to the room and complied my request for a king bed. The room was large, the bed a dream, and the spa robes and slippers were wonderful. Loved the bathroom amenities. The view from our very large window was spectacular. We opened the window every night and enjoyed a bottle of champagne before bed. Every single day, every single staff member we encountered were so lovely! I can't wait to come back and stay here again! BTW, thank you for the lovely gift of chocolates and the book on Paris and thank you for making my anniversary so special!

Worst hotel staff I've ever encountered. The place would not be so horrible if the staff was mildly competent. It's truly an unpleasant experience to stay here.

This is not a five star hotel! Have stayed there twice, only because my employer books the hotel for me. The rooms are furnished with what looks like hand me downs. If you are on the front of the hotel the sirens blare every hour waking you up and if you are on the side of the hotel there is a day care/school with screaming kids all day. The lobby is run down and with all the mirrors reminds me of a movie set bordello. I gave it two stars because the neighborhood it is in was nice.