Hotel Parque Tropical

The hotel was lovely to stay in. All the staff are wonderful, kind and bright, they're very helpful and welcoming. The rooms are very clean, the food is brilliant, the pool is big and clean. It's in a good area as well, next to a bus stop and a smaller shopping centre. I highly recommend this hotel for any stay you have in Gran Canaria! :)

This was our 1st time in Gran Canaria and deciding to stay here was a great choice for making amazing memories and feeling that were in an actual themed resort not your average hotel that you'll notice easily as you get into that area. The front desk lady was very nice and welcoming, helped us to change the initial room to one that was facing the interior garden/pool and partial sea view, we loved it. The food was okay overall, good service, maybe the only thing that you don't usually see in a 4* hotel is to queue for getting a seat in the restaurant. Because they have limited capacity you'll be assigned to a specific time slot. The area near by is nice, plenty of restaurants and entertainment options. The bus station is just beside the main entrance. Overall we're satisfied and can recommend it if you're looking for a nice and quiet place.

Great hotel with a wonderful garden. Very nice and helpful staff. Clean everywhere, beautiful and cozy rooms. Perfect location of the hotel, you can find everything you need nearby - beach, shops, restaurants, bus stop. If we travel to Gran Canaria again in the future, we will only go to Parque Tropical. Thank you for a wonderful stay.

If this place could get 6 stars i would give them without hesitation. I have been many times in Gran Canaria since 2019 but never heard of the place unfortunately. From the check-in, till the checkout including the variety of the food and the night shows each day, the rooms with the view, the location of the place and most importantly the kindness and helpfulness of the staff. This made me to fall in love with Gran Canaria again. From now on i will only stay in Hotel Parque Tropical when i visit the Canary Islands and i highly recommend everyone else! Thank you for your hospitality. You truly deserve all the awards you got already and more!

This hotel is a little gem. Old fashioned rooms and decor. Gardens are beautiful 😍. Tropical plants ponds with fish. Lovely outdoor spaces. Large pool. Only 2 issues Cats can be found in main reception around pool and in garden areas. Not allowed in dining area though. And neither are you as a male in the evening if no long trousers. We booked double rooms but a lot of the rooms are twin. Very central. Staff are lovely 😍 and Rebecca the German Manager is just fabulous 👌.

We really enjoyed the hotel. The area is green and very well maintained, our room, with a garder view, was cozy, breakfasts and dinners were delicious and varied.

I must first say that the staff were extremely helpful, particularly on reception . The room was adequate however having a plastic shower curtain these days is a bit old-fashioned, also having to pay rental to use the safe in the room. I felt quite mercenary on their part.|as the water in the room was labelled undrinkable I was surprised to find that to have water with a meal came at a charge.|I did point out to the management that there is EU regulations stipulating that water must be provided free under the circumstances.|However, my biggest problem is that I was the only English person at this hotel.|The hotel is clearly designed for German speaking guests. Sadly some of them displayed the type of character one would not wish to be associated with for instance moving my towel and belongings from a particular sunbed around the pool because they wanted that favoured position.. there were other incidents which I will not go into, but we’re just as irritating and disappointing.|The truth is this is a very nice hotel with adequate food and excellent surroundings. However it must be pointed out that it is in every respect a hotel catering for German speaking guests. because of this I had breakfast on my own. I sat by the poor side on my own , I at my evening meal on my own and likewise with the evening entertainment.|I truly tried to engage people in conversation, but I was made to feel an outsider.|I enquired with the management at the Hotel regarding its occupancy and they confirmed quite willingly but the Hotel caters in every respect for German speaking guests.|Due to feeling so uncomfortable, I cut my holiday short and came home instead of having to endure the isolation.|I must also repeat because it’s only fair to do so that the staff were excellent and you do in the end get quite used to being addressed in German!!🇩🇪

Really great experience thus far. Food is amazing and diverse, everything is perfect clean and the in house hotel activities held by staff, mine were under animator named Eloy, are really fun. He was trying to make them engaging and enjoyable.