Hotel Parque Tropical

The hotel was lovely to stay in. All the staff are wonderful, kind and bright, they're very helpful and welcoming. The rooms are very clean, the food is brilliant, the pool is big and clean. It's in a good area as well, next to a bus stop and a smaller shopping centre. I highly recommend this hotel for any stay you have in Gran Canaria! :)

We spent one wonderful week at Hotel Parque Tropical and had an excellent experience overall. From the very first moment, we felt welcomed and well taken care of. Although at first glance the style of the hotel might appear somewhat traditional or even a little old-fashioned, in reality it is very well maintained, charming, and far from outdated. It combines a classic atmosphere with comfort, cleanliness, and modern service. The staff deserves special praise: everyone we encountered was attentive, polite, and extremely helpful. They went out of their way to make our stay as comfortable as possible. When we had a minor issue with our shower, it was handled quickly and efficiently—special thanks to the kind lady at reception who took the matter seriously and ensured it was resolved without delay. This professional approach made us feel truly valued as guests. The food was another highlight of our stay. Every meal was beautifully presented, delicious, and varied enough to please different tastes. There was always something new to try, and the quality remained consistently high throughout the week. The garden and outdoor areas of the hotel are beautiful, well-kept, and inviting. Walking through the lush greenery was a real pleasure, giving the entire property a peaceful and relaxing atmosphere. The overall location of the hotel is excellent as well: quiet, clean, and well maintained, yet close enough to explore the surrounding area easily. One particularly touching detail was that on my birthday the hotel surprised us with a bottle of sparkling wine in the room. This thoughtful gesture really made the day feel special and showed how attentive the staff are to their guests. In summary, Hotel Parque Tropical is a great choice for those who wish to relax in a calm, well-kept environment while still enjoying high-quality service and food. I can warmly recommend it both for families with children and couples or individuals looking for a peaceful holiday. We look back on our stay with only positive memories and would be happy to return.

This was our 1st time in Gran Canaria and deciding to stay here was a great choice for making amazing memories and feeling that were in an actual themed resort not your average hotel that you'll notice easily as you get into that area. The front desk lady was very nice and welcoming, helped us to change the initial room to one that was facing the interior garden/pool and partial sea view, we loved it. The food was okay overall, good service, maybe the only thing that you don't usually see in a 4* hotel is to queue for getting a seat in the restaurant. Because they have limited capacity you'll be assigned to a specific time slot. The area near by is nice, plenty of restaurants and entertainment options. The bus station is just beside the main entrance. Overall we're satisfied and can recommend it if you're looking for a nice and quiet place.

Great hotel with a wonderful garden. Very nice and helpful staff. Clean everywhere, beautiful and cozy rooms. Perfect location of the hotel, you can find everything you need nearby - beach, shops, restaurants, bus stop. If we travel to Gran Canaria again in the future, we will only go to Parque Tropical. Thank you for a wonderful stay.

If this place could get 6 stars i would give them without hesitation. I have been many times in Gran Canaria since 2019 but never heard of the place unfortunately. From the check-in, till the checkout including the variety of the food and the night shows each day, the rooms with the view, the location of the place and most importantly the kindness and helpfulness of the staff. This made me to fall in love with Gran Canaria again. From now on i will only stay in Hotel Parque Tropical when i visit the Canary Islands and i highly recommend everyone else! Thank you for your hospitality. You truly deserve all the awards you got already and more!

This hotel is a little gem. Old fashioned rooms and decor. Gardens are beautiful 😍. Tropical plants ponds with fish. Lovely outdoor spaces. Large pool. Only 2 issues Cats can be found in main reception around pool and in garden areas. Not allowed in dining area though. And neither are you as a male in the evening if no long trousers. We booked double rooms but a lot of the rooms are twin. Very central. Staff are lovely 😍 and Rebecca the German Manager is just fabulous 👌.

We really enjoyed the hotel. The area is green and very well maintained, our room, with a garder view, was cozy, breakfasts and dinners were delicious and varied.

Great staff, very good entertainment, food is good. Had a really nice experience here as a couple. The pool area is very relaxing. We hired a car also but there is a bus stop nearby if you want to travel around. Mostly German clientele, all the people here including the staff were very nice.