Behzad
Google
We didn’t have a very positive experience here. There were major renovation works going on, but this wasn’t mentioned anywhere on the hotel’s website or on Expedia (where we booked). The noise was extremely loud every day from around 10 a.m. to 5 p.m. We complained, and staff offered another room, but it had the same noise level. The rooms also had no windows to the outside, only to the main patio where the construction was happening.
On our second day, we noticed $72 missing from our safe. I’m not sure if the door was left unlocked or if someone managed to open it, but the missing amount matched the smaller bills we had for tips. I reported it to reception, and they said they would investigate. The next day, they said housekeeping denied taking the money. Later, we found a complimentary bottle of wine in the room — a kind gesture, but it didn’t really make up for the situation or the constant noise.
On the positive side, the hotel’s location was great, the atmosphere was nice, staff were helpful and respectful and breakfast was decent. But overall, it was a disappointing stay, and we wouldn’t choose this hotel again.