Hotel-Pension Wild

Stayed one night here with a 15 month old and had no complaints. The elevator is a bit small to fit a suitcase plus a stroller, but the room was fairly sizeable. Breakfast was very European style, i.e. cold cuts and a few bread options. Staff was all very friendly.

Next to a metro station, the location is perfect to discover Vienna. Our twin room with shower was comfortable, clean and quiet. The owners are very nice. The breakfast is fine with a good selection of local breads. Coffee is served at the table. The only thing to improve are the curtains which don't provide a sufficient blackout to sleep well. The TV has few channels. Very good value for money. Will definitely return.

Great place! Excellent quality for a fair price. The rooms look exactly like the pictures and are really warm, which was so important for us during our stay. A big thanks to Christian for the warm welcome and outstanding service!

If you like living in old houses, you might like this place. The price is higher than what you get. Rooms are neat and clean, a bit small. If you book something with shared bath, then the bathroom might not be very clean by the time you are using it. The breakfast is included in the price. It is not close to any tram or underground station.

stayed here with my friend for our 3 night trip. our room and the shared bathrooms were really clean. location is super central (10minute walk to many museums, the Opera and Hofburg palace). the breakfast buffet was really good!! my only note to the host would be to supply more toiletries:)

Had a hard time finding any sort of air or A/C. Unfortunately couldn’t get the WiFi to connect either. Short walk to Innere Stadt! Fair value

Beware, 4.5 rating may not truly represent the true rating. ||||For a hotel that had a respectable 4.5 ratings on Google, we were faced with disappointment with the customer service at this hotel. It was going to be our first trip to Vienna. We stumbled upon this hotel on Booking.com and wanted to give this place a shot. We have asked the hotel if we can move our booking. The staff who answered us said sure, and we followed his instructions only to realise his instructions made us lost our booking. We then requested for assistance, and the hotel manager, Christian replied to us with a really rude manner and even ending the sentence with a big "!". Oh, and he asked us to find a better hotel. Which is very odd, we have never come across a hotel turning their guests away and asked us to find a better hotel. Does this mean their hotel is not a good hotel?||||We were shocked to believe a manager from a 4.5 rating on Google would treat his potential guests with an attitude like his. What's worst was the fact that he didn't say sorry for the mistake they have made which caused us to lose the booking, until days later. ||||Our family members who originally wanted to give this hotel a shot, were sad to hear that such treatment exist from the hotel's end. We then asked the hotel if they could do anything to rectify their error. And, unfortunately, again, we were treated with another round of shock and disappointment when the hotel owner responded that they would take legal action against us. This made us quite confused. ||||Long story short, the hotel should go for customer service training course, so that they will learn how to greet and approach guests with good attitude. Till then, according to Christian's advice, find a better hotel

Still my favourite place to be enjoying my beloved Vienna. It’s top location, comfortable well-furnished bedrooms, healthy breakfasts,and the friendly staff, particulary the highly esteemed Manager Christian and Owner Pascal ready to help whenever needed. make it home from home to me.|

Friendly staff . Good location, close to everything Safe neighbourhood. Clean rooms Best breakfast