Hotel Pensione Barrett

The location is great. Employees are nice especially Anette and Ray. They’re exceptionally helpful , courteous and kind. Our room is always clean especially the bed and bathroom even with small space. The hotel itself is like a museum full of interesting decorations. More importantly there’s a foot massager’s and home medics Shatsu available to use anytime. We can recommend the place to anyone. We had a great experience in the hotel.

This hotel deserves more than 5* in my opinion. It’s a real gem, situated in a brilliant place for everything in Rome. 15 minutes walk to the colosseum, 20 to the Vatican, 15 to the Pantheon and Trevi Fountain. Lots of lovely restaurants near by too. It has everything you could ever want in it - coffee machine, toaster, kettle, hairdryer, back and foot massager as well as a foot spa. Complimentary shampoo, soap, slippers, dental kit and shaving kit. The rooms are decorated in an authentic Italian way. The bed was so comfy and we both slept well. The staff are amazing and very helpful. It has a 24 hour reception and is very secure as you need to be buzzed through a gate at the bottom and then another door to enter the hotel. On arrival there was a bottle of wine in the room on the house and on check out they gave us a bag of pasta which we thought was a lovely touch. Would definitely stay again.

Amazing staff. Very clean rooms. They welcomed us with a bottle of wine and biscuits. And They gifted us one big package of italian pasta. They even offered us a free dinner at a nice restaurant. Best of the best. Highly recommended.

Friendly service, great location, nice room, and all the food and snacks and espresso you can take right in the room. Annette was lovely and so friendly. Don't hesitate book it now.

This hotel is not a great place to stay. The place is clean,but its very claustrophobic,because its just full of stuff. Some may love it,but we found it just way to much,right from the moment you walk in the door.|Our room was so small,and then they had also filled it with stuff.|Now,they advertise breakfast included. That is a joke.|Its a DIY job with heaps of horrible packaged food,so if you like that sort of thing great,we found it disgraceful.Packaged food is inferior plus its all in Italian,which also was no help to us and not what we would expect at even a 3 star place.|The man there was rude and snippy on several occasions,plus they have no lift,so you heave your bags up 2 floors to reception,only to be told oh we would have helped.|Yeah right. Didn't happen,arriving or leaving. |They also wanted cash for the city taxes which is a bit suss also|Overall,the only thing going for this place is its location.It goes down hill from there.

“A huge thank you to the hotel staff! The rooms are very clean, and the team is amazing, taking care of everything immediately. Any question, any request – they are always there to help. Food and drinks are always available in the fridge and included in the price. A great variety of authentic Italian flavors

What an interesting hotel! The rooms have alot of character. Front desk were very nice and helpful. Lots of stairs to climb but didn't bother us except when we had luggage. Love the espresso machines in the room and the snacks provided. Location is also great as it's right at the bus stop, nice food places nearby and of course a great Gelatto shop across the street. Loved that it wasn't in the dead center of the touristy spots.

Very good position in the center of Rome, near many monumental place. My room was clean but little, only 24h reception is the service of a tipical hotel..about all other it is a b&b. The breakfast is made by yourself in your room, minibar is full but all food is packaged food from supermarket. There isn't that attention to the customer that you would expect in a good quality Italian hotel

Pros: Nice staff, great location in close proximity to many of the major sites our driver said this was one of the best locations you can be in) and the fully stocked mini fridge full of food (even some Prosecco and Peroni!) was appreciated. Beds were comfy and very unique decor used throughout the hotel! It's a hoot! Loved the included slippers and quality toiletries. Cons: Bc this is not your typical modern hotel, there is no elevator and there are about 5 flights of stairs to get to your room. They do have porters who help (thank God!). Could have used more direction on how to leave the gated entrance. The wifi names changed between morning and night and was confusing. Could have been better if they left a sheet of detailed instructions in the room. There was also a pervasive nasty smell from the bathroom (like festering urine). I've noticed this in other European hotel bathrooms. It's likely to do with their old plumbing - but it bothered me :/

I lost my wallet at the property and the response was less than appealing. They did not seem to care much. It would have been nice if they showed a little compassion knowing that all my id and cc info was GONE. Not a great way to start a trip.

Walking up and down 70 steps to get to our room, and after walking all over Rome for just two days, we were pretty wore out; however, the staff here at Barrett took pretty good care of us as they were as accommodating as possible. The stairs got old really fast. I only give these stars because we bought a queen size bed for three nights; but upon check in, were told that we had a "double room" for the first two nights that contained a double bed and a twin bed crammed into the already very tight spaces offered here at this wood-framed Italian Roman relic. We were given a queen bed and room for the last night of our stay. The staff moved our belongings but didn't have it completed upon our return to the room following another day of walking only to delay us another 30 minutes when they had 7 hours to accomplish the task. We were looking forward to taking our shoes off and take an afternoon nap before heading out again in the early Roman evening. Way too much superfluous stuff in these rooms apparently attempting to cater to those first-time visitors trekking through the cobblestone streets and gentle rolling hills of this very old World Capitol. We saw many tourists checking the bandages they were using to care for their blisters. The rooms here had electric foot and back messaging machines and a foot therapy soaker yet had barely enough room to walk around the old furniture items (stubbed toes and banged knees multiple times) or place anything such as a toothbrush or any two items on the bathroom sink. There just isn't enough room for all the crap in the rooms. Get rid of some of the stuff!!! Our first room had a creepy statue staring at us above the bed. To go with all I the extra stuff in the rooms are many artistic sculptures, valences, wallpaper and an assortment of electrical worries due to the lack of sufficient plugs for all of the electronics . . . but there was a hot dog maker!!! The staff was nice. The breakfast was simple but fresh daily. Coffee in the rooms is abundant as is all of the food treats in the room. Very well stocked and equipped room, but just no place to walk and put your own personal belongings. Location is exceptional for walking around all I the sights, shopping and eating. The immediate neighborhood seems safe and there are plenty of cafes, liquor stores and even a couple of slot machines in he nearby patasiere that paid handsomely after just a couple of coins. We returned to Rome at the end of our trip but decided to try something else for an overnighted. This hotel was ok but just didn't strike us as worthy of a return when there is so much to chose from. Dicks

The customer service here is impeccable. The owner is very kind, helpful, and knowledgeable of everything that is going on in Rome. He went above and beyond for my boyfriend and I during our stay. The room we stayed in was gorgeous. There was so much thought and detail put into its decor. If I could give this hotel 100 stars I would!

We had a great time in Rome and enjoyed staying at Pensione Barrett. We flew over for a wedding and took over most of the hotel. The rooms are small but kitchy, fun and unique. We loved the location and helpful staff.

I chose Pensione Barrett because I thought it was a great location for a good price, but our stay turned out to be perhaps the most phenomenal experience I've ever had at a place run by a kind, generous couple. I would definitely stay here again or and I highly recommend it to others. Michele and Cinzia Sacco are so warm and welcoming, and they did more for us than any hotel, motel, or hostel we've ever stayed in. I will miss this cute couple, and how every time we said, "Thank you" they would enthusiastically respond with "Thank you to YOU!" When you first arrive upstairs at Pensione Barrett, you will be overwhelmed by how much there is in the lobby - paintings, statues, furniture. This is a signature mark left by Michele and Cinzia that you'll notice in the hotel rooms as well. We arrived a bit early, but Cinzia sent the maid to the room and told us it would be ready in about 30 minutes. During that time, Michele came out to the lobby and asked if we had made our plans yet for visiting Rome. With a warm and hearty smile, he said, "Don't worry, I'll take care of you!" He brought with him about 10 handouts that he made, as well as a map of Rome. He patiently explained to us that many people come to Rome and if they only see the touristy sites, they may miss some of the less-famous, but still incredibly profound and evocative places that he and his wife love. Around each and every historical area, e.g. the Coliseum, the Spanish Steps, St Peter's Cathedral, he lists out about 4-5 additional places he would recommend that you and what you can expect to see. He also had a list of his favorite restaurants around each area -- which was very helpful, as he has good taste! After Michele's quick review of top things he would see in Rome (aside from the famous, touristy sites), we checked into our room. The room was decorated really beautifully, with columns, statues, and paintings. It took me several minutes to look around the room. Our room was completely packed -- aside from a desk/chair, fridge, an espresso maker, a pants press, a water heater, it even had 2 foot massagers, a toaster oven, a bidet, a shower hydromassage and a hot dog toaster? The fridge was completely stocked with anything I would've ever wanted in a mini-fridge. Just like I mentioned with the lobby, it was so fully of stuff, I almost felt like it was too much. However, as we walked around Rome for 3 days, we came to love the foot massagers, and the hydro massage in the shower. I don't think this hotel room could've been missing anything. On the other hand, it was a little hard to walk around sometimes because there was so much stuff. I don't know if it was because we got along well with Michele, or if he does this for all guests, but he surprised us by bringing a bottle of wine for our first night. We went in September, and first night I didn't order AC, but I did for the latter 2 nights. At night the street is a little noisy, and so I had to close the window to sleep. For our last night, I had asked Michele if he could prepare a nice bouquet of roses and a bottle of champagne in a bucket of ice as a surprise. He was very nice and willing to help me, and executed my plan perfectly. On our last morning, I should've checked out earlier, but I was too busy packing. However, Michele and Cinzia graciously woke up and helped us check out as quickly as they could so we could catch our morning train. However, before we left, Michele gave us another pleasant surprise - a departure gift! Michele gave us a DVD of the opera Tosca, based in Rome, and starring Placido Domingo, of the famous 3 tenors! I could've believe that he was giving us a gift, after all that they had done from beginning to end. With a warm smile, and humble bow, they said thank you for staying at our hotel, please remember you always have a home here in Rome. For our parting goodbye, we said, "Thank you so much!!" and in their kind, humble, and bubbly way, they said, "Thank you to YOU!" There are some people you will never forget, and some memories that last a lifetime. Thank you, Michele and Cinzia, for helping us creating a memory that will last a lifetime.