Soo H
Google
first of all, every single staff is very kind and helpful. they always pay attention to what you speak and easy to contact at any time.
secondly, the room was not good.
the first room i was provided had a problem on the window because it did not close fully so i could feel the strong wind and all traffic sounds. so one of the kind receptionists changed the room which was the right next one from the first one.
at first, i thought it was nice but as time goes by, i realized it was not that clean.
as you see the pictures i am attaching, there were 2 bugs - 1 spider, 1 moth. 😵💫
as they are not productive and harmful, i sent the spider out of the window with toilet paper and i missed catching a moth since it kept flying....🤯 i found them at night 1 day before i checked out but i did not tell it to any staff because i was too exhausted to go down to the ground floor.
besides, i found a black raggedy old male shirt deep in the closet. and when i asked for room cleaning service on my first day, the cleaning staff only removed used towels on the bathroom floor and changed toilet towers. that is all. so now i see it is why there was a small web made by a spider at the very corner of the room, which i had to remove by myself. 😵💫😵💫😵💫
third, i do not like the door is too heavy. i have to pull it hard and there is a noise closing and opening the door so it is good when you want to stay quietly. and it is not good for those who have lots of luggage on hands because of the heavy door.
fourth, there was a group of young polish people who had a party, turning on music and talking out loud on my 3rd day.
and in spite of my advice to be more quiet at night time - 11:00 pm to 1:00 am, they were making lots of noise such as banging the walls, moving out and in the room with noise of opening and closing the door, as well as chatting and giggling each other with louder voices.
it means the walls are not soundproof so you can hear everything.
fifth, the hair dryer was not working properly. thanks to kind staff, i was able to get a spare one but the original one seemed nice for the first 3~5 minutes if it is set as maximum mode, but suddenly it stops and idk why 🤷♀️🤷♀️🤷♀️
and sixth, i still cannot believe that there is no black out curtain in a hotel. so it was quite bright in the room after turning off all light and i had to cover my eyes with my hankerchief. :-(
the staff were trying to change the curtain but they said no it was not available so only thing they could was CHANGING THE ROOM AGAIN.
the only good things were location, nice view and the staff kindness in my opinion.