Valeria M.
Google
Disappointing Experience at Piccolo restaurant
I had a very disappointing experience at Piccolo Portofino. The service was far from what you would expect at a restaurant of this level. The dish with raw fish was not properly explained by the staff, and I was not informed that the salmon tartare was changed from raw to smoked. This completely altered the dish, and I only found out after it was served. When I expressed my dissatisfaction, I was simply told, “If you don’t like it, no problem.” – which is absolutely the wrong approach to customer service. There was no apology or effort to make it right. Very unprofessional and disappointing overall.