Hotel Pitrizza, Costa Smeralda

The hotel staff are sooo nice! In general, Italians are very good hosts! The main thing from the hotel was the staff for sure. If you are looking for a quiet place this could be your place. The bedroom was not updated yet, I heard some of the rooms are getting updated but even though it was quite charming the old school style. Thank you for making my stay very welcome. 7 stars to the staff.

Everything was perfection! The private beach was incredible and so peaceful. The first day we were there, there were 2 men trying to sell jewelry to people laying out at the beach which was very strange... fortunately we didn't see them again the rest of our trip. The complimentary breakfast is wonderful! The bed was incredibly comfy and the bathroom was very spacious. I cannot say enough about the sweet staff. Everyone was so warm and kind! My only complaint was the price of absolutely everything. They have a list of taxi prices to go to certain popular locations and they were about 3 times the cost of ordering an UBER ourselves. We had ordered 2 mojitos without seeing a menu and when I got the bill it was 70 euro!!!! 35 euro a drink! The food was just as crazy... 40 euro for a caprese and 50 euro for a burger!!! We have stayed in the finest of places and I have never witnessed pricing like that. Fortunately we had a car so we went to the store up the road and stocked up on wines, rum, sodas and snacks for 50 euro... less than what we paid for 2 mojitos. It's hard to complain when you're surrounded by so much beauty but it is a bit criminal in my opinion. As long as you go elsewhere for food and drinks, this place is a dream.

The service and beach are the headlines of this property!! ||As a preface -- I went with my husband in the shoulder season (October) right before the property closed for the winter, which I thought was lovely, but is helpful context. ||Beach: The access to a private beach and the water were truly marvelous. I loved being able to walk right out to the beach to chairs. I loved being able to see the beach from the restaurant. ||Room: The room and property overall were nice, but felt a little bit like they were built 18+ years ago. The bathroom especially felt 'old'. The floor / walls had cracks in them, and because they are casita style rooms (a few rooms in a single building) it was a bit weird. The bed was good, the minibar was ridiculously overpriced and I didnt like the snacks, ||Pool: We didn't use the pool bc it wasn't heated and it was too cold in October, but it also wasn't particularly appealing. Not the most 'luxury' part.||Restaurants: In the primary dining building there is a breakfast restaurant + a fine dining restaurant out by the pool. Both were good. The highlight of the building however, was the more casual bar / game area. There were couches, backgammon and chess boards, and a full service menu from the bar. This was BY FAR my favorite meal of the trip! Highly recommend spending time in here if it rains or if its a more quiet time of year. ||Gym: They have outdoor treadmills that look out at the beach / ocean. Which was AMAZING||Service overall: Really amazing service overall. ||Business center: There is a room with a computer and printer AND a community bookshelf, which I left a book on and took a book from! LOVE when hotels have this. ||Town: Worth going into town, but everything about this area is expensive. The taxis were expensive, the food was expensive, the shopping was expensive....so be prepared for that!

The last trip to Sardinia was my fourth visit to the island in the last 12 years.||Porto Cervo is a destination chosen for being one of the most luxurious and prestigious locations in the Mediterranean coast.||On the list of hotels we were supposed to visit were places like Cala di Volpe/ Romazzino A Belmond group hotel /7pines a Destination by Hyatt.||In the past we have stayed at the Cala di Volpe hotel, this time we also did a review of the resort: 7pines a desination by hyatt.||After visiting the Pitrizza hotel I can honestly say that it is a place that goes beyond European standards.||Hotel location:||The hotel is located 2.5 km from the main port in Porto Cervo. The property occupies a huge area with a beautiful private beach and a small marina for motorboats and potential guests who want to dock using a tender and sleep on a private yacht.||Hotel design:||Nothing to add, nothing to subtract - the hotel is made in the style of other prestigious properties in the Costa Smeralda area and is a combination of modernity and Mediterranean style. Comparing the quality of workmanship to e.g. 7pines resort and desitnation by Hyatt, we immediately see the highest quality of workmanship with real wood/stone - there is no feeling of cheapness and currently ubiquitous plastic and fakes.||Hotels in places such as Mykonos or Marbella are also far behind.||Accommodation:|We have a choice of spacious apartments located in a very discreet way as well as luxurious and prestigious villas that provide maximum comfort and privacy. The villas are equipped with their own swimming pools integrated into the surroundings, which gives the impression of even greater sophistication and luxury.||Service:|European standards differ significantly from places such as the Maldives/Seychelles or top locations in Asia. In high-end resorts you always feel exceptional.|At the Pitrizza hotel, for the first time in Europe, we felt like we were in a completely different part of the world. The service at this hotel is totally top of the notch. From opening the car door to taking you to your private villa using an exclusive buggy (we have never seen such club-car models anywhere).||Restaurant:|The exceptional level of service and atmosphere began at the abundant breakfast buffet. The restaurant service is very nice and has an amazing approach to guests. The views from the restaurant and its terrace are breathtaking.||Summary:|Comparing this hotel to the ultra-luxurious Belmond and Cala di Volpe, I have no doubt that this is something completely unique that exceeds the understanding of those traveling in Europe.||A big thank you to the entire front desk team as well as manager Anna Sobueva for the hospitality and professional service

My wife and I travel a lot. Visiting nice places. Yet very very rarely we see a place, which is perfect. But hotel Pitrizza is such a place. Perfectly run place, with very attentive yet not at all intrusive staff - from the reception, restaurants, gym and beach service, room service and concierge. The place itself and its location were also fantastic. Best equipment everywhere. Fantastic and very private beach. I red the Google reviews about of the restaurant and we were surprised about some of the low ratings and comments. We very much disagree. The food was Michelin-star grade and the service also. Yes, priced accordingly. But the experience from every visit and every meal was great. If you like perfection and quality, this is the place to go. Jan (Prague)

Disappointed... breakfast with packaged, industrialized products, few cheese options, breakfast like a 3-star hotel perhaps... insects in the rooms, ants and spiders, bees and flies... get used to it, you'll have to live with these little friends!!! Old facilities, URGENTLY in need of renovation!!! Friendly staff and beautiful views. In case of bad weather you won't have anything to do, because the hotel offers NO entertainment and no spa worthy of a 5-star hotel, only massages and a gym! Hotel that has stopped in time!!! If you want a vacation with a good breakfast and to enjoy the hotel, don't come!!!!

Great past: The Pitrizza is one of the grande dames of the Costa Smeralda. Built in the 1960s by the late Prince Aga Khan, it was ahead of its time in sustainable design concepts. Its various buildings, constructed from natural local materials, blend harmoniously with the beautiful rocky coastline and the emerald sea. The rooms are dated, both in amenities and design, creating a retro atmosphere reminiscent of a bygone era—almost like searching for lost time. With its intimate size of 65 rooms and suites, it could easily be a 5-star luxury retreat.||Mixed present: Just as a successful company cannot thrive on outdated products, a hotel with a great past must continuously reinvent itself and perfect its service. This is exactly where today’s Pitrizza falls short, delivering a mixed experience. The general manager was either not present or disengaged, and you could feel the absence of a guiding spirit. Many of the original, skilled staff have been replaced by less qualified personnel, leaving the team overwhelmed and, at times, helpless. The quality of the food—one of the main reasons to vacation in Italy—was inconsistent, especially considering the extremely high prices.||Promising future?|We learned that a new proprietor is set to take over next year, which is an urgently needed step to reverse the decline we witnessed during our stay. Good luck, Pitrizza!

Hotel Pitrizza is a one of a kind property that offers unparalleled service in a truly stunning environment. We spent a week at Hotel Pitrizza in late September as part of our honeymoon. The grounds are immaculate and the guest rooms are spread out across the property in multiple small buildings which gives a sense of space and privacy. The rooms are decorated in a traditional Sardinian style and include every imaginable amenity, including robes, slippers, and US power adapters. The beach is perfect—it’s quite large, with small lapping waves and soft sand that extends all the way into the water. There are two main dining options on premises: The Grill and Bar Pitrizza. The breakfast buffet (served at Bar Pitrizza) is extensive and high quality, including eggs made to order. The daytime/lunch menu at Bar Pitrizza is somewhat limited, but has something for everyone. The Grill restaurant offers a fine dining experience. The staff are extremely attentive, exceedingly professional, and routinely go above and beyond to meet guests needs. Everyone we encountered, from reception, to the concierge, housekeeping staff, beach attendants, waiters, and bartenders were an absolute pleasure and seemed to genuinely care about providing exceptional service. The only downside to this hotel is that it’s not within walking distance of bars, restaurants, or shops, but if you are looking for a relaxing, secluded environment, there is nowhere better. We would not hesitate to recommend Hotel Pitrizza to others and look forward to seeing how the property changes now that it is owned by LVMH/Cheval Blanc.

This hotel is one of the finest hotels you will ever stay at. They staff is helpful even before you know you need help. The concierge desk helped us in so many ways. Service is what sets a hotel above others and this is why they are the best. The property, island and beach are beautiful but the people that work here are what will make you want to come back.

This is a Marriott all inclusive resort so be sure to collect your points. A car will be needed as there are nothing within walking distance. You leave your car at the reception, they'll park it for you and will bring it out when you need to go out. On the positive note, the ground, the beach, the pool, the bar/the restaurant and the fitness area are well kept and great to enjoy. We paid extra for the breakfast which has a great variety of food & provided made to order eggs & coffee. The price was worth it. My room was 322 which was roomy, has a private outdoor patio with seating, very comfortable bed with great sheets, great bath towels & provided with Acqua Di Parma products & daily refresh of bottled water. There was another level of rooms upstairs but did not hear any footsteps which was a blessing to get a quiet sleep. The room interior can use a refresh and there can be mosquitos if you leave the patio door open. Not complaints but some things to be aware of - I'm assuming the property contracts out with an outside vendor for water sports - the pricing was exorbitant for equipment rental & lessons. Same goes for any bar drinks or water you order at the beach - very pricey. If you arrange a tour through the hotel & if the pick up is at one of their harbors, they charge the tour operator which will boost up the price charged to you. Tldr - some improvements can be made with the sauna & the concierge staff though. Seems the sauna is operated by an independent party but it's included as part of the hotel's amenity for the guests. There was no indication that a reservation is needed which is understandable with COVID. When I got to the facility, it was all booked and the proprietor was grumpy. I was told all slots were booked for my length of stay. Had the reservation requirement was communicated in advance, I would definitely have made it. I went to the concierge desk to give my feedback & the guy tried to brush it off. He actually told me "if that's what she told me, that's what it is" ... only after I pointed out that this was a guest amenity & there was no communication on need for reservation, he got on the phone & discovered there were some open spots the next day. I was able to use it for an hour the next day but felt the facility was woefully tiny to accommodate the potential number of guests for the entire resort. The dry sauna may fit about 4 people & the steam sauna was out of service. The sitting area had two loungers & there were three shower stalls. I felt the resort skimped on this part of the amenities. Someone at the concierge desk also screwed up on a restaurant reservation date. Luckily, the restaurant was able to accommodate us.

After much research about where to stay on the Smeralda coast it looked like this was one if not the nicest place to stay. Supposedly 5 stars! We came at the end of a 3 week trip to do some much needed relaxing. From the moment we got there I was some what disappointed. The reception lobby is rather understated and the staff was not very inviting. We got to our room and again I was disappointed. The interior design is very dated and looks somewhat thrown together from my grandmothers house. The tile is old dirty and cracked. There's a little desk in a corner which is all alone, small and doesn't fit. The tv is tiny on a tiny little end table with all the cords in plane view underneath. The air conditioner didn't work properly. The lawn in front of our little patio was brown. There were bugs and ants in our room. Every time I ordered room service they got it wrong and I would have to call them and have something brought or changed. When you bring breakfast include butter, salt and pepper. And you say you are 5 star? The language barrier is very bad if you just speak English, you would think if there are a decent amount of Americans here you would hire people who spoke English? The Concierge never made us feel welcome whenever we talked to them. The beach club toys were very expensive! The Grounds and setting for the hotel are BEAUTIFUL! The bartenders were very nice and fun. Good drinks. If you are over 60 and looking for a very quiet, old, expensive place to stay you will love it hear. As another person who stayed here said "It's like a 3 star hotel in Florida that's claiming to be 5 star.