Mellissa Kimble
Google
This was probably one of the worst hotel stays I've ever endured in my travels. I would be doing an injustice if I don't save at least one person from staying here and by writing this review If you value your sleep please read & DO NOT stay at this location. There is a DANCE studio right next door that no one is mentioning that play music so loud!!!
Let's starts of with the PROS: the Location is perfect for access to walking to other activities, nearby restaurants, etc. Rooms have most amenities you would look for.
CONS: I didn't get a good night sleep any of the nights here. You can literally hear everything, dogs barking and cars (expected so not the biggest problem). The UNKNOWN problem was the DANCE STUDIO next door blasting music that was literally booming an shaking and vibrating the building. This started at 10:30pm the first night of my stay. I looked to contact the receptionist at this time & then realized there was no telephone. What hotel room doesn't have a telephone?, immediate concern and red flag. Following the next morning this, "dance studio" started music up at. 5:30am in the MORNING!. Loud/booming sounding like a club, I was deeply upset as this is vacation and I'm not getting any SLEEP. I went downstairs and talked to receptionist who played like "oh this doesnt happen often" and also acted surprised when I mentioned that there was no phone in the room, like they knew and that was okay. I had a tour that day, I came back to my room at 4:30pm as I was off touring the rest of the day and no one had touched my room and I had placed the sign out to do so.
At 5pm the noise started again, I went downstairs and spoke to the front desk about the noise then and from the previous night. He put on the theatrics of trying to show me another room, but stated I would maybe hear the nightclub from the other side and I agreed to switched.
Ended up switching from 209 to 107 on the main floor adjacent to the pool and it was much better, but you still hear noise. 107 is next to the pool and I believe the they kept the door ajar when cleaning it because mosquitoes got in the room when I came back which I realized too late.
I would not recommend anyone staying here. The noise is understated in all the reviews.
The only thing that would make me happy about this experience is getting my 100% of my money back, deeply disappointed for such a highly rated hotel in Granada.