Hotel Plaza Osaka

Our room had a beautiful view of the city and river, especially at night - that was definitely the highlight. The staff was very courteous and explained everything in detail at check in. English translations are available for those who don’t speak Japanese. The room was clean and offered all the standard amenities in most Japanese hotels. My friend thought the mattress was a bit too firm. There are many options for dining in the hotel, but there’s also a ton of food places nearby. Easy walking distance to one of each of “the big 3” convenience store chains. They also have a QR code for a curated list of local restaurants and galleries on Google Maps which was really helpful. The room might be considered “narrow” by western standards, but the room was spacious and comfortable for 2 people. We had 2 twin beds and could fit all of our belongings easily. It has the standard Japanese all-in-one bathroom that many business hotels have. The tub was good for soaking. We weren’t able to get reservations for the bar, so maybe inquire the day before.

Had a great time. Our group of 12 was welcomed and the staff were friendly. Nice views from the rooftop restaurant on the first morning. The only issue was the charge for a glass of tap water at the bar, which wasn't in the drinks menu. When sitting with a group that were drinking we felt obliged to also order something. This was a small matter. Also, one day I lost my room tea cup and it was never replaced. I heard about a Kimono experience which wasn't evident to our group so maybe we missed out on something that others have found special?

Hotel Plaza Osaka was spectacular. The staff are amazing and go above and beyond to ensure you have the most relaxing stay. Shout out to Emanuel for being so caring with collecting our bags from storage and guiding us on our commute to Kyoto! The room was spacious, very clean, had many outlets, and the best amenities. Wished we stayed longer to enjoy more of the facilities! 20/10 experience I would book again immediately❤️

We did the kimono wearing experience as part of our stay at Hotel Plaza. The three staff (Mayu, Quyen and Ichiro) were INCREDIBLY helpful and accommodating. It was a lot of fun and the highlight of my holiday (along with the bullet train). The experience was free (and we could take our own photos). I struggled at the hotel to get information about things (like how to make a booking for the restaurant). There was a bit of confusion. You just have to persevere! There are staff who are fluent speakers, so you can ask to speak to them. My room was very comfortable and quiet. I had a problem with my shower and they came to fix it IMMEDIATELY when I reported it.

Stayed for the Yodogawa Fireworks package. Was one of the cheaper packages where you can see the fireworks from your room. View was great we were on the 11th floor and had great views of the fireworks. Since this one happened in October it was pouring rain outside. It's nice to watch it indoors. This hotel is on the other side of the river. Dotonburi and Umeda are on the other side of the river. That's where all the food and events are. You need to take a bus or a train to cross the river then at least one other train to get to a good restaurant or a shopping district. If I come back to Osaka I would not stay here. The hotel is very dated and there's bugs in the washrooms and on the bed and tables. For one night stay just for fireworks though it's not bad. I would probably not stay here again due to bug issue. Namba area is a much better location. Breakfast buffet had limited selections and taste was mediocre. Dinner bento was pretty good.

Very pretty, the rooms are large and spacious and the bedding is incredibly comfortable, thanks to the services of Emmanuel as well as the other splendid staff! The hotel has many unique amenities that give the hotel an exceptional advantage compared to others. Overall, a very good experience and would recommend for others! :)

We had a wonderful experience with the kimono arrangement. I would like to sincerely thank Minuru and Qin for their outstanding support. They were incredibly friendly, patient, and helpful throughout the process, which made the experience even more special. Their warm hospitality and professionalism truly stood out, and we are very grateful for their assistance. Highly recommended! Lale from the Netherlands

The hotel has a wonderful location very near a train station which makes acces to the vibrant center of Osaka easy and relatie lyceum quick. I particularly appreciatie the staff attitude of service and their friendly and respectful approach. We had the opportunity to enjoy a “Kimono dinner” during our first night there. It was a very enjoyable and happy experience thanks to Muniru and Qin.